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-40- -41-
TROUBLESHOOTING (CONT.)
Subject Question Solution
Can I change
the cooking
function, time
or temperature
once the food is
cooking?
Yes, to change the cooking function, press
START/STOP and select a new cooking
function. Change the time and temperature
as required for the food. Press START/STOP
again. The time and temperature can be
changed at any time.
Cooking Can the Cooking
Pot and Lid be
used on top of
the stove or in the
oven?
The Cooking Pot and Lid are not oven safe.
Neither can be used on the stove or in the
oven.
I stopped the
cooking process
and changed
pressure settings,
and now the
Multi-Cooker is
preheating again.
If a cooking cycle is stopped and a new one is
started, the Multi-Cooker may display “HEAt”
until the new pressure is achieved.
Steam Steam is leaking
out of the
Multi-Cooker
• It is normal for a small amount of steam to
come out of the Bobber Valve before the
Multi-Cooker is pressurized.
• If steam is coming out from the perimeter
of the Lid, the Lid has not been closed and
locked completely.
Lid I am having
trouble removing
the Lid.
There is a safety feature to keep Lid from
being removed while the Multi-Cooker is
under pressure. Please make sure to de-
pressurize the unit by rotating the Steam
Release Valve into the “Release” (open)
position. Refer to Releasing Pressure section
for further instructions.
NOTIFICATION CODES
Notification Solution
“CLOSE LID” blinking
light
Ensure that the Lid is closed completely and in the
LOCKED position, aligning with .
Display “E1” The Multi-Cooker will stop the cooking cycle. Unplug
Multi-Cooker and contact customer service center at
1-800-323-9519.
Display “E2” The Multi-Cooker will stop the cooking cycle. Unplug
Multi-Cooker and contact customer service center at
1-800-323-9519.
Display “E3” If you receive this code while using one of the pressure
cooking settings, then the lid probably did not close or
seal correctly. To resolve, follow the steps below:
1. Rotate the Steam Release Valve to the “Release”
position and wait for the unit to de-pressurize.
2. Take off the lid and look underneath to make sure the
Sealing Gasket (large rubber ring) is properly secured to
the underside of the lid.
3. If your recipe looks like it may need more liquid
now that you have released some of the steam after
removing the lid, then add more, stir your ingredients,
and reattach the lid, making sure the Steam Release
Valve is in the “Seal” position.
4. Unplug the unit for at least 5 seconds, and then re-
plug it in and re-program your cook settings to begin
cooking.
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