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en Troubleshooting
28
Fault Cause and troubleshooting
"Sprache Deutsch"
appears in the dis-
play.
There has been a power cut.
▶
Implement the settings for the initial configuration.
– Language
– Clock
The operation does
not start or is inter-
rupted.
Different causes are possible.
▶
Check any notifications that appear in the display.
→"Displaying information", Page14
Malfunction
▶
Call the after-sales service.
→"Customer Service", Page29
Appliance does not
heat up.
Demo mode is activated in the basic settings; appears in the display.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.
2.
Deactivate demo mode within three minutes in the
→"Basic settings", Page20.
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page20
Appliance door can-
not be opened.
The cleaning function locks the appliance door; lights up in the display.
▶
Allow the appliance to cool down until goes out in the display.
→"Cleaning function Pyrolytic self-cleaning", Page23
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page19
You can switch off the lock in the basic settings.
→"Basic settings", Page20
The control ring has
fallen out of the
mount in the control
panel.
The control ring has been detached.
1.
Insert the control ring into the mount in the control panel.
2.
Push the control ring into the mount so that it clicks into place and can be turned.
The control ring is dif-
ficult to turn.
There is dirt below the control ring.
The control ring can be removed.
Note:To ensure that the mount remains stable, do not remove the control ring too often.
1.
To loosen the control ring, press on the outer edge of the control ring.
a The control ring tilts and is easier to grip.
2.
Remove the control ring from the mount.
3.
Clean the control ring and its mount on the appliance carefully using soapy water and a
dish cloth. Dry with a soft cloth.
Do not use any harsh or abrasive cleaning agents.
Do not soak the control ring.
Do not clean the control ring in the dishwasher.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The drying function is switched on.
To prevent condensation during simple microwave operation, the appliance automatically
switches on the top heating for levels 600W and max. The cooking result is not affected by
this.
▶
You can change the basic setting for the drying function during microwave operation.
→"Basic settings", Page20
‒ Take note of the information for the microwave.
→"Microwave", Page16
The interior lighting
does not work.
The LED light is defective.
Note:Do not remove the glass cover.
▶
Call the after-sales service.
→"Customer Service", Page29
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