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13
If your fryer does not work properly
PROBLEMS AND POSSIBLE CAUSES SOLUTIONS
The fryer is not heating
The appliance is not plugged in. Plug-in the appliance and check the connection
between the cord and the fryer.
The cooking temperature is not being reached. Set the thermostat control to the required
temperature.
The control unit is not correctly positioned. To prevent this, use the guide slots to correctly
position the control unit.
The safety cut-off is activated. Let it cool and press the RESET button, which is
located on the back of the control unit of the fryer.
If the problem persists, please contact our Consumer
Service Department (see contact details page 15).
Oil overflows
The basket was lowered too quickly. Lower the basket slowly and keep a close eye on
the oil level.
Cooking freshly made fries at 356°F/374°F -
180°C/190°C for the first fry.
It is important to double-fry freshly made fries and
to respect the recommended cooking temperature
(see page 8).
The Max. marker for filling the bowl has been
exceeded.
Check the level (Max.) and remove the excess.
The frying basket has been overfilled with food. Check that the basket is not too full.
Food is wet or contains too much water
(frozen food).
Remove any ice and dry the food thoroughly.
Lower the basket slowly.
Wrong oil or different types of oil/fat have been
mixed.
Empty and clean the bowl. Refill the bowl with one
type of oil (see recommendations of what oil to
use page 6).
Emits unpleasant smells
The fat/oil has deteriorated. Replace the frying oil (after 8 uses max.), more
frequently depending on the oil.
The fat/oil is unsuitable. Use a good quality blended vegetable oil.
Food does not become golden, and remains soft
Food is moist and contains too much water
(frozen food).
Remove as much ice from the frozen food as
possible before frying.
Pieces are too thick and contain water. Experiment by lengthening the cooking time or by
slicing food smaller and thinner.
Too much food is being cooked at the same time
and the cooking oil is not at the right tempertaure.
Fry food in small quantities (especially when
frozen).
The temperature of the frying oil may not be high
enough: the temperature is set incorrectly.
Set the thermostat control to the recommended
temperature.
French Fries stick together
Unwashed food immersed in hot oil. Wash potatoes well and dry them thoroughly.
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