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40
English
Troubleshooting
WARNING
Never try to repair the system yourself, as this will invalidate the warranty. Do not open the
system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you
are unable to resolve a problem by following these hints, consult your dealer or Philips for help.
Problem Solution
During the first-time setup, the display
on WAK3300 shows “Searching for
Center” for a long time.
I get interference on my wireless (Wi-Fi)
link between the Center and Station.
Philips Wireless Music Center/WAK3300
(Station) operate in the 2.4GHz radio frequency
spectrum. Many other household/IT devices also
operate in the frequency spectrum, such as
microwave ovens, Dect phones, bluetooth
devices like bluetooth headphones, computer
mouse, wireless routers, cordless phones, Wi-Fi
compatible printers, PDAs. These devices may
interfere with the Wi-Fi link between the
Center and WAK3300, resulting in interference
such as pausing during playback, slow response
to your operation. The severity of interference
varies, depending on the extent of radiation
from the device and the strength of Wi-Fi
signals in the position.
WAK3300 is unable to connect a UPnP
music server.
WAK3300 is unable to play a few music
files on the UPnP music server
WAK3300 does not react when buttons
are pressed
✔ Check that you have placed the Center and
WAK3300 side by side on a flat and firm surface
✔ Check that the Center is already in Installation
mode
✔ Turn off the wireless Access Point nearby if you
have difficulties in connecting the Center and
WAK3300.
If you are playing the set, stop playback and take
the appropriate measures as follows:
✔ Keep the Center and WAK3300 at least 3
meters away from such devices.
✔ If possible, change the operating channels of the
other Wi-Fi devices at your home.
✔ Turn the devices in different directions to
minimize interference.
✔ Enable the UPnP server function on the UPnP
device
✔ Turn off the firewall running on the UPnP device
✔ When connecting the DRM-enabled UPnP
device, authorize WAK3300 in the UPnP device
or update the license
✔ The music files have already been deleted from
the UPnP server
✔ For DRM-protected music files, install and
enable Window Media Connect® on the UPnP
device
✔ When connecting DRM-enabled UPnP device,
authorize WAK3300 in the UPnP device or
update the license
✔ Turn off WAK3300 and turn it on again.