User Manual - Page 221

For 8400001186.

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DEFRNLITEN
51
ENGLISH
TROUBLESHOOTING
n If your machine is not operating correctly, try to resolve it by referring to this troubleshooting guide.
If the problem persists in spite of this, contact our helpline (see section 3.2).
9
PROBLEM / MALFUNCTION PROBABLE CAUSES CORRECTIVE ACTIONS
The machine displays a failure,
the software hangs or your
machine has a malfunction.
n Software problem.
n Turn off and unplug the machine.
Remove the filter cartridge. Wait
for 20 seconds and restart the
machine.
n If the failure persists, note down
the message on the screen and
call the KRUPS customer service.
The appliance does not switch
on when the ON/OFF button is
pressed.
n Power failure or blown fuse.
n The mains plug is not pushed into
the mains socket correctly or into
the machine or the mains socket
is faulty.
n The appliance is faulty.
n Check the fuses of your electrical
installation.
n Check that the plug is correctly
inserted into the socket or have
the socket repaired.
n Have the appliance checked by a
qualified technician.
You used pre-ground coffee and
the machine does not make
coffee.
n You have poured too much
pre-ground coffee or the
pre-ground coffee is too fine.
n Use a mixture for espresso coffee
machines.
The espresso or coffee is not hot
enough.
n The temperature of the coffee is
not set high enough.
n The coffee cup is cold.
n Check the coffee temperature in
the “Settings” menu.
n Programme your recipe using the
“Favourites” function by
increasing the temperature.
n Warm the cup by rinsing it with
hot water before starting the
preparation.
The coffee is too lightly coloured
or too weak.
n There is not enough coffee in the
coffee bean container.
n Too much coffee is prepared.
n Check that coffee is present in
the container and that nothing is
obstructing the sensor (coffee
bean blocking in the front, etc.).
n Reduce the quantity of water in
the coffee.
The coffee dispenses too slowly.
n The filter cartridge is clogged.
n The machine may need
cleaning/descaling.
n Start a cleaning of the machine.
n Remove/replace the filter
cartridge.
IFU_EN_KR_COFFEEMAKER_BARISTA_0828479_Mise en page 1 15/06/11 10:13 Page51
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