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34
en Troubleshooting
Problem Cause Remedial action
The appliance boils over. Filled beyond capacity. Adjust the amount.
The temperature is too high. Reduce the temperature.
The selected preparation pro-
gramme requires the meal to be
cooked with the lid open.
Open the lid of the appliance.
LED does not light up. The appliance is switched off. Switch on the appliance.
Fault in the power cord. Contact customer service.
The hotplate does not function. Fault in the appliance. Contact customer service.
The hotplate is damaged.
Water is flowing out of the
appliance.
The appliance features overflow
protection.
Remove the water. Remove the pan and
use a cloth to rub the appliance interior
dry. Ensure that no water enters the
appliance interior.
Display screen
E1~E5
Fault in the appliance. Abort the preparation programme.
Disconnect the appliance from the power
supply. Switch the appliance on again.
Please contact customer service if the
problem persists.
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.
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