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87
ENGLISH
TROUBLESHOOTING
If you experience any of the problems below while using the product, please check the
following. There may be no problem with the product.
Information on customer service for product problems is available in (Q. Settings)
[General] [About This Projector] on the projector.
Perform Check-up with the [Quick Help].
When the projector malfunctions, you can get help to solve the problem.
1 Press (Q. Settings) button on the remote control and select
[General] [About This Projector] [Quick Help].
• You can also long-press the number button of the remote control to
run the [Quick Help].
2 You can perform the [Check the status of Projector]/[Self-Diagnosis of
Projector Settings].
Select the problematic item, and you can get help to solve the problem.
• [Self-Diagnosis of Projector Settings]: Select the item that matches the
symptom to find instructions that can help you solve the problem.
• [Check the status of Projector]: You can check your projector’s current
status for the selected item.
• When there is no related content in the [Quick Help], please refer to the
Troubleshooting.
• If you still fail to solve the problem, please contact our customer service center.
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