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34
EN
• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial
or industrial use, or use of accessories, components, or consumable cleaning products that are not
approved by LG.
• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage
to the finish of your product, unless such damage results from defects in materials or workmanship and
is reported within one (1) week of delivery.
• Damage or missing items to any display, open box, discounted, or refurbished product.
• Products with original serial numbers that have been removed, altered, or cannot be readily
determined. Model and serial numbers, along with original retail sales receipts, are required for
warranty validation.
• Increases in utility costs and additional utility expenses.
• Repairs when the product is used for other than normal and usual household use (e.g. commercial use,
in offices and recreational facilities) or contrary to the instructions outlined in the product’s owner’s
manual.
• Costs associated with removal of the product from your home for repairs.
• The removal and reinstallation of the product if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions, including LG’s owner’s and installation
manuals.
• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.
The cost of repair or replacement under these excluded circumstances shall be borne by the
consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
For additional product information, visit the LG website at http://www.lg.com
For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000 (US).
For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall
include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG
in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics,
USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG
agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must
provide your name, address, and telephone number; identify the product that is the subject of the claim; and
describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute
within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between
us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
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