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English 43
Troubleshooting
Problem Cause Action
The oven does not cook
properly.
The oven door is
frequently opened
during cooking.
Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
open the door often, the
interior temperature will
be lowered and this may
affect the results of your
cooking.
The oven controls are
not correctly set.
Correctly set the oven
controls and try again.
The grill or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong type or size
of cookware is used.
Reset the oven controls
or use suitable cookware
with at bottoms.
Problem Cause Action
Oven
The oven does not heat. The door is open. Close the door and try
again.
Smoke comes out during
preheating.
During initial operation,
smoke may come from
the heating elements
when you rst use the
oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool
and then remove the
food from the heating
elements.
There is a burning or
plastic smell when using
the oven.
Plastic or non heat-
resistant cookware is
used.
Use glass cookware
suitable for high
temperatures.
There is a bad smell
coming from inside the
oven.
Food residue or plastic
has melted and stuck to
the interior.
Use the steam function
and then wipe with a
dry cloth.
You can put a lemon slice
inside and run the oven
to remove the odour
more quickly.
NQ50R7530BS_EU_DG68-01203A-00_EN.indd 43 10/15/2019 2:28:25 PM
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