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I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problem Try this!
I launched an app,
but it's in English.
How can I change the
language?
Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.
My application is not
working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
My File Won't Play
When files aren't playing, this step may help resolve the problem.
The problem Try this!
Some files can't be
played.
This problem may occur with high-bitrate files. Most files can be played back, but
you might experience problems with high-bitrate files.
I Want to Reset the TV
Use these steps to reset the TV.
Reset Path Description
Reset Settings
MENU
More Support
Self Diagnosis Reset
Resets Picture, Sound, Channel, Smart Hub, and all other
settings, except for the network settings, to the default
settings.
Reset Smart
Hub
MENU
More Smart
Hub Reset Smart Hub
Resets all Smart Hub settings to their factory defaults
and deletes all information related to Samsung accounts,
linked service accounts, Smart Hub service agreements,
and Smart Hub applications.
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