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114
Troubleshooting
Symptom Cause and/or Corrective Actions
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu
settings without a cassette inserted, your camcorder
automatically starts the demonstration.
c Insert a cassette or press the LCD screen. The
demonstration stops.
You can also cancel DEMO MODE. (p. 81)
• NIGHTSHOT is set to ON.
c Set it to OFF. (p. 23)
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF, or use the NightShot function in a dark
place. (p. 23)
• BEEP is set to OFF in the menu settings.
c Set it to MELODY or NORMAL. (p. 76)
• The LCD panel is open.
c Close the LCD panel. (p. 19)
• The viewfinder is not fully pulled out.
c Pull it out until it clicks. (p. 19)
• Set STEADYSHOT to OFF in the menu settings. (p. 76)
• The picture disappears when you insert or eject a cassette.
(The power lamp flashes.) This is not a malfunction.
In the playback mode
Symptom Cause and/or Corrective Actions
• The tape has run out.
c Rewind the tape. (p. 26)
• The television’s video channel is not adjusted correctly.
c Adjust it. (p. 30)
• The video head may be dirty.
c Clean the heads using the Sony DVM12CL cleaning
cassette (not supplied). (p. 123)
• The volume is turned to minimum.
c Turn up the volume. (p. 26)
• AUDIO MIX is set to ST2 in the menu settings.
c Adjust AUDIO MIX. (p. 76)
• The tape has no cassette memory.
c Use a tape with cassette memory. (p. 50, 111)
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON. (p. 76)
• The tape has a blank portion in the recorded portion.
(p. 51)
• The tape has no cassette memory.
c Use a tape with cassette memory. (p. 111)
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON. (p. 76)
• There is no title in the tape.
c Superimpose the titles. (p. 69)
• The tape has a blank portion in the recorded portion.
(p. 52)
An unknown picture is displayed in
the viewfinder or on the LCD screen.
Picture appears too bright, and the
subject does not appear in the
viewfinder or on the LCD screen.
The picture is recorded in incorrect
or unnatural colors.
The tape does not move when a
video control button is pressed.
The playback picture is not clear or
does not appear.
No sound or only a low sound is
heard when playing back a tape.
There are nine horizontal lines on
the picture or the playback picture
is not clear or does not appear.
The click of the shutter does not
sound.
Displaying the recorded date, date
search function does not work.
The title search function does not
work.
A horizontal band appears when
shooting a TV screen or computer
screen
The picture does not appear in the
viewfinder.
The picture does not appear on the
LCD screen or in the viewfinder.
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