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113
Additional Information
Troubleshooting
If you run into any problem using your camcorder, use the following table to
troubleshoot the problem. If the problem persists, disconnect the power source and
contact your Sony dealer. If “C:ss:ss” appears on the LCD screen or in the
viewfinder, the self-diagnosis display function has worked. See page 118.
In the recording mode
Symptom Cause and/or Corrective Actions
• The POWER switch is set to OFF or VTR.
c Set it to CAMERA. (p. 17)
• The tape has run out.
c Rewind the tape or insert a new one. (p. 14, 26)
• The write-protect tab is set to expose the red mark.
c Use a new tape or slide the tab. (p. 14)
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at
least 1 hour to acclimatize. (p. 122)
• START/STOP MODE is set to 5SEC or .
c Set it to . (p. 22)
• While being operated in the CAMERA mode, your
camcorder has been in the standby mode for more than 5
minutes.
c Set the POWER switch to OFF and then to CAMERA
again. (p. 17)
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens. (p. 19)
• STEADYSHOT is set to OFF in the menu settings.
c Set it to ON. (p. 76)
• FOCUS is set to MANUAL.
c Set it to AUTO. (p. 46)
• Shooting conditions are not suitable for autofocus.
c Set FOCUS to MANUAL to focus manually. (p. 46)
• START/STOP MODE is set to 5SEC or .
c Set it to . (p. 22)
• The digital effect function is working.
c Cancel it. (p. 40)
• The video heads may be dirty.
c Clean the heads using the Sony DVM12CL cleaning
cassette (not supplied). (p. 123)
• The contrast between the subject and background is too
high. Your camcorder is not a malfunction.
• Your camcorder is not a malfunction.
• Slow shutter, low lux or NightShot +Slow shutter mode is
activated. This is not a malfunction.
(continued on the following page)
START/STOP does not operate.
The power goes off.
Recording stops in a few seconds.
The image on the viewfinder screen
is not clear.
The fader function does not work.
The autofocusing function does not
work.
The SteadyShot function does not
work.
The x indicator flashes in the
viewfinder or on the LCD screen.
A vertical band appears when you
shoot a very bright subject.
Some tiny white spots appear in the
viewfinder or on the LCD screen.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
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