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VAIO User Guide Back | Back to Top
Troubleshooting
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Notifications
Backing Up Your Data when You cannot Start Windows
If you cannot start Windows, back up your data with VAIO Care (Rescue Mode) : Recover
or maintain your system.
To rescue your data
1. Press the ASSIST button while your VAIO computer is off.
The VAIO Care Rescue Mode screen appears.
2. Select Recover or maintain your system.
Follow the on-screen instructions until the Choose an option screen appears.
3. Select Troubleshoot and Recovery and maintenance.
Follow the on-screen instructions until the VAIO Care (Rescue Mode) : Recover or
maintain your system screen appears.
Hint
If the display language selection window appears, select your desired language,
then OK.
4. Select Tools and Rescue Data.
5. Follow the on-screen instructions.
Hint
Alternatively, you can start VAIO Care (Rescue Mode) : Recover or maintain your
system with Recovery Media. [Details]
It is recommended that you select an external hard disk drive as a location to save
rescued files if you select Custom rescue.
Notes on using VAIO Care (Rescue Mode) : Recover or maintain your
system
Handle rescued files with care to protect from unauthorized access.
Disable the Windows hard disk drive encryption feature before using VAIO Care
(Rescue Mode) : Recover or maintain your system to back up and restore your data.
However, rescued files which are not encrypted on the built-in storage device can be
easily accessed by unauthorized users using Recovery Media and this app. Therefore,
after using the app, be sure to set the power-on or hard disk password, enable the
Windows hard disk drive encryption feature, and keep the Recovery Media in a secure
place to protect rescued files from unauthorized access.
To restore copyright protected data, such as music files organized by digital media
playback apps, use a backup tool specified by the app you used to import such data.
Sony does not guarantee the playback compatibility of data which is not restored with
the specified backup tool.
Using VAIO Care (Rescue Mode) : Recover or maintain your system does not
guarantee backup of all the data on your built-in storage device.
Sony assumes no liabilities for any loss of your data arising out of the backup process.
Use the power cord or the AC adapter to power your VAIO computer while using VAIO
Care (Rescue Mode) : Recover or maintain your system.
Your VAIO computer automatically restarts 72 hours after VAIO Care (Rescue Mode) :
Recover or maintain your system starts. If 72 hours have passed during the backup
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