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VAIO User Guide Back | Back to Top
Troubleshooting
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Notifications
About Online Support Website
The online support website provides information concerning your VAIO computer, as well as
a selection of frequently asked questions.
Sony online support website
USA
http://esupport.sony.com/US/VAIO
Canada
http://www.sony.ca/support/ (English)
http://fr.sony.ca/support/ (French)
Spanish-speaking Latin American countries or areas
http://esupport.sony.com/LA/VAIO
Brazil
http://esupport.sony.com/BR/VAIO
Hint
If you experience any problem or have a technical question about your VAIO computer,
launch VAIO Care first, which offers you various options to help you solve the
problem.[Details]
When you contact VAIO support, you may be asked for the serial number and the model
number of your VAIO computer. The serial number is a 15-digit number that can be
found:
in the VAIO Care window;
on the bottom, on the back panel of the computer, inside the back panel or inside the
battery compartment;
on the original VAIO box.
The model number is located at the lower right corner of the display on the VAIO
computer.
Other websites
You can also find useful information at the following Web sites.
Sony products
http://www.sony.net/
http://www.sony.net/electronics/
Operating system online support website
For Microsoft Windows operating system support, visit the Microsoft customer support site.
http://support.microsoft.com/
In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Store and get
personalized service and support for your VAIO computer. Sony Technicians can assist with
the setup of your new VAIO computer, system optimization, data rescue, and any repair
service you might need.
http://www.sony.com/store/
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