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Get Started 16
Activate Your Tablet
Follow the instructions below to activate your tablet if it has not already been activated. Depending on
your account or how and where you purchased your tablet, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your tablet at a Sprint Store, it is probably activated and ready to use.
● If you received your tablet in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the tablet on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the prompts to continue.
● If you received your tablet in the mail and you are activating a new tablet for an existing number
on your account (you are swapping tablets), you can activate on your computer online or directly
on your tablet.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your tablet.
Activate on your tablet:
• Turn on your new tablet. (Make sure the old one is turned off.) Your tablet will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
If your tablet is still not activated, visit sprint.com/support for assistance. If you do not have access to the
Internet, call Sprint Customer Service at 1-888-211-4727 from another tablet.
Tip: Do not press the Power/Lock key while the tablet is being activated. Pressing the Power/Lock key
cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
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