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Manage sticky clients
During roaming, sticky clients do not change to an access point with a better signal but
remain associated with (that is, stick to) their initial access point, even though the quality
of the connection to that access point is degraded. Such a situation causes delay for
other clients that are associated with that access point.
Note: For a home WiFi network with a single access point, a sticky client is useful
because no other access point is available to associate with during roaming. For a
business or enterprise network with multiple access points, a sticky client can cause a
drain on WiFi resources.
You can force sticky clients to disassociate from the radios of the access point.
If load balancing based on the RSSI of the client is enabled (see Manage load balancing
for the radios on page 210), after a client is forced to disassociate, the client can join
again in the following situations:
•
The client can associate again if its RSSI is equal to or higher than the minimum
required RSSI.
•
If the client persistently tries to associate with the access point, the access point
grants access to that client, even if its RSSI is below minimum required RSSI.
To manage sticky clients:
1.
Launch a web browser from a computer that is connected to the same network as
the access point or directly to the access point through an Ethernet cable or WiFi
connection.
2. Enter the IP address that is assigned to the access point.
A login window displays.
If your browser does not display the login window but displays a security message
and does not let you proceed, see Log in to the access point after initial setup on
page 46.
3. Enter the access point user name and password.
The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and
managed the access point through the Insight app or Insight Cloud portal, enter the
Insight network password for that location. For more information, see Connect over
WiFi using the NETGEAR Insight app on page 31.
User Manual209Manage the Advanced Radio
Features
Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y
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