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22
• Glass “Soot’s” Up At A Very Fast Rate
• Flame Is Lazy, Dark, And Has Black Tips
• After Stove Has Been On For A While, The Burnpot Overlls
Possible Causes Possible Remedies: (Unplug stove rst when possible)
1. Stove or vent pipe is dirty, which restricts airow
through the burnpot.
Follow all cleaning procedure in the maintenance
section of the owner’s manual.
2. Vent pipe installed improperly.
Check to make sure the vent pipe has been installed
according to the criteria in the owner’s manual.
3. Air damper is set too far in (closed) for a higher
setting.
Pull the damper knob farther out away from the side
of the stove and try to burn the unit again.
4. Burnpot holes are blocked. Remove the burnpot and thoroughly clean it.
5. Air damper is broken.
Visually inspect the damper assembly. Make sure
the damper plate is attached to the damper rod.
When the damper rod is moved the plate should
move with it.
6. Blockage in air intake pipe.
Visually inspect the air intake pipe that leads into the
burnpot for foreign material.
7. Combustion blower is not spinning fast enough.
Test the RPM on the blower after the blades have
been cleaned. The RPM should be approximately
3000 RPM.
8. Bad Pellets. (Applies to GLASS “SOOT’S” UP AT A
VERY FAST RATE Only)
The brand of pellets or the batch of pellets that are
being used may be of poor quality. If possible, try a
different brand of pellets. You might also want to try
a brand that is made from a different type of wood
(softwood vs. hardwood). Different woods have
different characteristics when being burned.
Trouble Shooting Guide
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