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OCCURRENCE POSSIBLE CAUSES SOLUTION
Wash load too
wet after spin.
Washer is overloaded.
Load is too small.
Load is out of balance.
Drain hose is kinked.
Do not overload washer. See
Operating
Instructions
.
Add 1 or 2 similar items to help balance
the load.
Rearrange load to allow proper spinning.
Straighten drain hose.
Water does not
enter washer or it
enters slowly.
Water supply is not adequate
in area.
Water supply faucets are not
completely open.
Water is being used
elsewhere in the house.
Water pressure must be at
least 10 psi (70 kPa).
Water inlet hoses are kinked.
Check another faucet in the house. Wait
until water supply and pressure increase.
Fully open hot and cold faucets.
Avoid running water elsewhere while
washer is filling.
Straighten hoses.
Warm or hot
water is not hot
enough.
Hot water heater is set too
low or is a distance from
washer.
Hot water is being used
elsewhere in the house.
Measure hot water temperature at nearby
faucet with candy or meat thermometer.
Water temperature should be at least
120°F (49°C). Adjust water heater as
necessary.
Avoid using hot water elsewhere before
or during washer use. There may not be
enough hot water available for proper
cleaning. If problem persists, your hot
water system may be unable to support
more than 1 use at a time.
Water in washer
does not drain or
drains slowly.
Drain hose is kinked or
clogged.
Drain hose standpipe is too
tall. Maximum standpipe
height is 56.5” (144 cm).
House drain pipes are
clogged.
Clean and straighten the drain hose.
Reduce standpipe height to less
than 56.5” (144 cm). See
Installation
Instructions
.
Unclog drain pipes. Contact plumber if
necessary.
Water leaks. Fill hose connection is loose
at faucet or washer.
Check and tighten hose connections.
Ensure rubber sealing washers are
installed.
Oversudsing. Wrong detergent.
Too much detergent.
Run rinse cycle. Use a low-sudsing, high
efficiency detergent.
Run rinse cycle. Use less detergent in
future loads.
Incorrect wash
and rinse
temperatures.
Hot and cold water hoses
are connected to wrong
supply faucets.
Connect hot water hose to hot water
faucet and cold water hose to cold water
faucet.
Water is entering
washer but tub
does not fill.
Drain hose standpipe is too
low. Standpipe must be a
minimum of 24” (61 cm) high
to prevent siphoning.
Increase standpipe height to at least 24”
(61 cm). See
Installation Instructions
.
Solutions to Common Problems
29
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