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Solutions to Common Problems
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE
MEASURES
Pilling
(Fibers
ball up
and cling to
fabric)
Pilling is normal
with synthetic and
permanent press
fabrics. This is due to
abrasion from normal
wear.
Use a lint brush or shaver to
remove pills.
Use fabric softener
in washer to
lubricate fibers.
When ironing,
use spray starch
or fabric finish on
collars and cuffs.
Turn items inside
out to reduce
abrasion.
Residue or
powder on
dark items;
Stiff, harsh
fabrics
Undissolved
detergent.
Some granular
detergents can
combine with hard
water minerals to form
a residue.
Overloading washer.
Rewash load. Increase water
temperature using
hottest water safe
for fabric.
• DO NOT
overload
washer.
Use liquid
detergent or
nonprecipitating
water conditioner
with powder
detergent.
Wrinkling Overloading washer.
Incorrect wash cycle
for wash load.
Reduce load size.
Rinse in cold water with
liquid fabric softener using
the casual or delicate cycle.
DO NOT overload
washer.
Remove items from
washer as soon as
cycle is completed.
Use liquid fabric
softener.
Yellow
buildup of
body soil
on synthetic
fabrics
Agitation time too
short.
Wash water
temperature too low.
Not enough
detergent.
Soak in detergent booster or
product containing enzymes.
Wash in hottest water safe
for fabric using casual cycle.
Increase detergent.
Add bleach safe for fabric or
treat with color remover.
Select correct
cycle.
Use correct amount
of detergent.
Wash synthetics
frequently using hot
or warm water.
Yellow or
brown rust
stains
Iron or manganese in
water supply, water
pipes, or water heater.
To restore discolored load of
whites, use rust remover safe
for fabric.
DO NOT use chlorine bleach
to remove rust stains. It may
intensify discoloration.
Use
nonprecipitating
water softener.
Before washing,
run hot water for
a few minutes to
clear lines.
Drain water heater
occasionally.
For an ongoing
problem, install
an iron filter in
your water supply
system.
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