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113
FAQ
Q1. What should I do if I forget my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered, please connect your computer to the router using an Ethernet cable and
follow the steps below:
1. Visit http://tplinkwifi.net, and log in with the username and password you set for the
router.
2. Go to Wireless > Wireless Security to retrieve or reset your wireless password.
Q2. What should I do if I forget my login password of the web management
page?
The default username and password of the web management page are admin (in
lowercase).
If you have altered the username and password:
1. Reset the router to factory default settings: press and hold the Reset button for about
7 seconds and then release;
2. Visit http://tplinkwifi.net, and enter admin (in lowercase) as both username and
password to log in.
Note: You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new
password for future use.
Q3. What should I do if I cannot log in to the router’s web management
page?
This can happen for a variety of reasons. Please try the methods below to log in again.
• Make sure your computer has connected to the router correctly and the LED has lit
up.
• Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
• Make sure you enter the correct IP address to log in: http://tplinkwifi.net or 192.168.0.1.
• Check your computer’s settings:
1 ) Go to Start > Control Panel > Network and Internet, and click View network
status and tasks.
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