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15
EN
process may require a longer time if the product is not locally sold by TEFAL/T-FAL. If the
product is not repairable in the new country, the international TEFAL/T-FAL guarantee is
limited to a replacement by a similar or alternative product at similar cost, where possible.
*TEFAL household appliances appear under the T-FAL brand in some territories like America
and Japan. TEFAL/T-FAL are registered trademarks of Groupe SEB.
Please keep this document for your reference should you wish to make a claim under the
guarantee.
**For Australia only : Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
**For India Only : Your TEFAL product is guaranteed for 2 years. The guarantee covers
exclusively the repair of a defective product, but at TEFAL’s choice, a replacement product
may be provided instead of repairing a defective product. It is mandatory that the consumer,
to have his product repaired, has to log a service request on the dedicated Smartphone
application TEFAL SERVICE APP or by calling TEFAL Consumer Care Center at 1860-200-
1232, Opening hours Mon-Sat 09 AM to 06 PM. Products returned by Post will not be
covered by the guarantee. As a proof of purchase consumer needs to provide both this
stamped guarantee card and cash memo.
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