Loading ...
Loading ...
Loading ...
TROUBLESHOOTING
ENGLISH
PROBLEM POSSIBLE CAUSES(S) SOLUTION
Freezer door pops
open when closing
the refrigerator
door
Normal if freezer door closes afterwards on
its own
This indicates a good seal if freezer door
closes on it own
If freezer doesn’t close on its own after
popping open, adjust the leveling legs
See leveling legs feature instructions in
Installing Your Refrigerator section
Door does not
close properly
Refrigerator isn’t level See leveling leg feature instructions in
Installing Your Refrigerator section
Something is obstructing door closure Check for and remove obstructions
Vibration or
rattling
Refrigerator is not resting firmly on floor See leveling leg feature instructions in
Installing Your Refrigerator section
No ice produced Not all models come with an ice maker
Refrigerator is not plugged in Plug refrigerator into power source
Ice maker control arm is up (OFF position) Lower ice maker control arm
Ice maker is not plugged into electrical socket
at rear of freezer compartment
Plug ice maker into socket in rear of freezer
compartment
Water supply is turned off or disconnected Check that water supply line is connected to
water valve and turned on
Water valve is not connected to refrigerator
wiring harness
Disconnect refrigerator from power source,
remove rear access cover, plug valve into
wiring harness in bottom, rear compartment
Water tubing connection(s) loose Check connections on rear of unit
Slow ice
production
Refrigerator is set to a warm setting Adjust to a colder setting
Water tubing is leaking or kinked Check tubing on rear of unit for leaks or
kinks
Water leak in
freezer
compartment
Fill tube is not aligned into fill cup on rear of
ice maker
Adjust tube to direct water into fill cup on
rear of ice maker
Water tubing on rear of refrigerator is leaking Check tubing on rear of refrigerator
Water valve is leaking Disconnect refrigerator for power supply,
remove rear compartment cover, then
check water connections on water valve
Water leak under
refrigerator
CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the
Haier Customer Satisfaction Center at 1-877-337-3639.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
CUSTOMER
SERVICE
SERVICE DU
CENTRE DE
REPARATION
A LA CLIENTELE
SERVICIO
AL CLIENTE
Hotline
1-877-337-3639
PAGE 13 ●TROUBLESHOOTING & WARRANTY
Loading ...
Loading ...
Loading ...