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Frequently Asked Questions
47
Problem Possible cause and solution
A cooking zone turns it-
self off automatically.
It might have been turned on for too long.
You can use the cooking zone again by turning it
back on (see “Safety features–Safety shut-off”).
Auto Heat-up is turned
on, but the food does
not start cooking.
Large amounts of food are being heated.
Start cooking at the highest power level, then re-
duce the power level manually.
The pan is not conducting heat properly.
Use a different pan that is able to better conduct
heat on an induction cooktop.
The food in the pan is
barely heating up or is
not heating up at all.
The pan is not conducting heat properly.
Use a different pan that is able to better conduct
heat.
The pan is too large for the cooking zone.
Use a smaller pan.
The outer ring of a variable or extended cooking zone
is not switched on.
Switch the outer ring on.
The heating element for
one of the cooking
zones switches on and
off.
This “timing” of the element is normal. It is caused
by the electronic temperature control (see “How the
cooking zones work”).
If the heating switches on and off at the highest
power level, the overheating protection has been
triggered (see “Safety features – Overheating pro-
tection”).
One or more residual
heat indicators is flash-
ing.
There was a power failure during operation or when
residual heat was present.
You called the programming function while residual
heat was still present.
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