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Frequently Asked Questions
46
With the help of the following guide minor faults in the performance of the ma-
chine, some of which may result from incorrect operation, can be remedied with-
out contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Problem Possible cause and solution
Cooktop or cooking
zones cannot be turned
on.
There is no power to the cooktop.
Check if the breaker has tripped. Contact a quali-
fied electrician or Miele Customer Service (for the
minimum fuse rating, see data plate).
There may be a technical fault.
Disconnect the cooktop from the electricity supply
for approx. 1 minute by
– tripping the relevant breaker or screwing the
fuse out completely, or
– switching off the residual current device.
If the cooktop will still not turn on after resetting
the breaker or the residual current device, contact
a qualified electrician or Miele Customer Service.
There is a strange smell
or vapors when the ap-
pliance is being used
for the first time.
Metal components are protected by a conditioning
agent. Smells and vapor may occur when the appli-
ance is used for the first time. The smell and any va-
pors do not indicate a faulty connection or a defec-
tive appliance and are not harmful to your health.
After the cooktop has
been switched on,
appears in the timer
display for a few sec-
onds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
“Safety features – System lock/Safety lock”).
flashes in the timer
display and the cooktop
switches off automati-
cally.
One or more of the sensor controls are covered, e.g.,
by finger contact, food boiling over, or an object.
Clean off any dirt and/or remove the object (see
“Safety features – Safety shut-off”).
After turning on the
cooktop, appears in
the timer display for
several seconds. The
cooking zones don't
heat up.
The cooktop is in demo mode.
Deactivate demo mode (see “Programming”).
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