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30
password. Double click on the bottom left hand corner of this screen.
4. A “Serial No.” and a “Secure Code” sections will appear. Use your smart
phone to take a picture of this screen as the LaView Technicians will need
this information.
5. Right click and the screen will disappear. Use the mouse to hover over the
top of the screen, then hover over the date at the top right. LaView
Technicians will also need this date to reset the password. Use your smart
phone to take a picture of this date as well.
6. Once we have these two pieces of information please visit www.laviewse-
curity.com/contact and send this information to our technicians through a
ticket. One of our technicians will generate a “Secure Code” for you to enter
in into the screen in steps 3-4. The system will now ask you to create a new
password or reset the password to 12345. If you are creating a new password,
WKHQHZSDVVZRUGPXVWEHDWOHDVWFKDUDFWHUVDQGKDYHOHWWHUVDQG
numbers.
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