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21
Venice_Care+Maint.fm 8/12
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CARE AND MAINTENANCE
Caring for your product
Cleaning
• Clean the product enclosures using only a soft, dry cloth.
• Do not use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia,
or abrasives.
• Do not use any sprays near the product or allow liquids to spill into any openings.
• If necessary
, you may carefully vacuum
the grille of the L1
®
model II top and bottom
loudspeaker arrays.
Getting service
For additional help in solving problems, contact Bose Live Music Product and Technical
Support Team at (877) 335-2673 or visit our support area online at www.Bose.com/livesound.
Troubleshooting
If you experience problems while using this product, try the following solutions. If you still
can’t solve the problem, please call the Bose Live Music Product and Technical Support
Team direct at (877) 335-2673 to arrange for service.
Recommended troubleshooting tools
• Portable voltmeter • XLR and ¼" phone plug cables
• Cable tester • B1 bass module 4-wire cable
• AC outlet tester • Spare AC power cord
Problem What to do
System is plugged in,
power switch is on, but
power LED is off
•
Make sure you have power at the AC outlet. Try operating a lamp or other equipment
fr
om the same AC outlet or test the outlet using an AC outlet tester.
• Make sure the power stand’s power cord plug is fully inserted into the AC outlet.
Power LED is on (green),
but no sound
• Make s
ure volume control is turned up on your instrument.
• Make sure the Trim level contro
l is turned up on the power stand.
• Make sure your instrument is plugged into the Analog Input jack.
• C
onnect your instrument to the power stand using a different cable.
• Plug your instrument into a different amplifier to make
sure the instrument is working.
Power LED is red while the
power stand is on
•
Please call Bose Live Music Customer Support at (877) 335-2673 for assistance.
House circuit breaker
keeps tripping
• If
more than one power stand is plugged into the same AC circuit, stagger the turn-on
times. Each power stand has an inrush current of about 32 amps when turned on.
• If you have more than three power stands plugged into a single 15 amp circuit, move
some systems to
another AC circuit. Each power stand can draw 5 amps or more when
playing at high volumes for long periods of time.
VeniceOG.book Page 21 Friday, August 31, 2012 12:18 PM
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