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Frequently Asked Questions
80
Problem Possible cause and solution
The coffee flows too
quickly into the cup.
The grind level is too coarse.
Set the grinder to a finer setting (see “Setting the
coffee grinder”).
The coffee is dispensed
too slowly into the cup.
The brew unit is blocked.
Degrease the brew unit (see “Cleaning and care –
Degreasing the brew unit and cleaning the
interior”).
The crema on the cof-
fee or espresso is not
as it should be.
The coffee beans are no longer fresh. If roasted
coffee beans are stored open for too long, the
carbon dioxide gradually escapes from the coffee
beans. The crema is no longer formed during
dispensing.
Of course, you can still use the coffee beans.
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