Loading ...
Loading ...
Loading ...
49-60820 Rev. 2 41
Problem Possible Causes What to Do
Water filter indicated as installed
incorrectly or a leak is present
message on LCD screen.
Water filter installed backward or is
leaking.
Check for leak. If no leak is present, remove
filter/bypass plug, rotate 180° and reinstall.
Water filter indicator light remains lit
after replacing filter.
Filter timer has not been reset or filter is
installed backward.
Internal Dispense models:
-Press and hold reset button for 3 seconds
External Dispense models:
-Remove filter and rotate 180°and reinstall.
Handle is loose/handle has a gap. Handle needs adjusting See Attach Fresh Food Handle and Attach
the Freezer Handle sections for detailed
instructions.
Refrigerator beeping This is door alarm Turn off or disable with door closed.
If door open and alarm is sounding, you can
only snooze the alarm.
Not cooling The cooling system is off See About Controls.
Water has poor taste/odor Water dispenser has not been used for
a long time
Dispense water, until all water in system is
replenished.
Water in glass is warm Normal when refrigerator is first
installed
Wait 24 hours for the refrigerator to completely
cool down.
Water dispenser has not been used for
a long time
Dispense water, until all water in system is
replenished.
Water system has drained Allow several hours for replenished supply to
chill.
Water dispenser does not work Water supply line turned off or not
connected
See Installing the Water Line.
Water filter clogged or filter/bypass plug
not installed
Replace filter cartridge or remove filter and
install bypass plug.*
Air may be trapped in the water system Press the dispenser arm for at least 5 minutes.
Water in reservoir is frozen because the
controls are set too cold
Set the refrigerator control to a warmer setting
and wait 24 hours. If the water does not
dispense after 24 hours, schedule service on-
line at cafeappliances.com/service
Water spurting from dispenser Newly installed filter cartridge Run cold water from the dispenser for 5
minutes (about 2 gallons)..
Water is leaking from dispenser Air may be present in the water line
system, causing water to drip after
being dispensed
Dispense water for at least 5 minutes to
remove air from system
No water or ice cube production Supply line or shutoff valve is clogged Call a plumber
Water filter is clogged Replace filter cartridge or remove filter and
install bypass plug*
Filter cartridge not properly installed Remove and reinstall filter cartridge, being
certain that it locks in place.
Ice maker is turned off Check that the ice maker is turned on. See
About the Automatic Ice Maker.
PRECISE FILL will not fill container Normal, PRECISE FILL requires use of
dispenser paddle
For a specific amount of water, select
PRECISE FILL to dispense water
*Some models do not come equipped with the filter bypass plug
. To obtain a free bypass plug, visit us on-line at
cafeappliances.com/service. In Canads, visit cafeappliances.ca/service.
Troubleshooting Tips... Before you schedule service
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Loading ...
Loading ...
Loading ...