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49-2000653 Rev. 0 35
TROUBLESHOOTING TIPS (Lower Oven)
Problem Possible Cause What To Do
My new oven doesn't cook
like my old one. Is something
wrong with the temperature
settings?
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven.
For the first few uses, follow your recipe times and
temperatures carefully. If you still think your new oven
is too hot or too cold, you can adjust the temperature
yourself to meet your specific cooking preference. NOTE:
This adjustment affects Bake, Convection Bake 1 Rack
and Convection Bake Multi temperatures; it will not affect
Convection Roast, Broil, or Clean.
Food does not bake properly Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of improper
size being used.
See the Cookware section.
Oven temperature needs adjustment. See the Settings section.
Ingredient substitution Substituting ingredients can change the recipe outcome.
Food does not broil properly Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. Use a pan specifically designed for broiling.
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage) may be
low.
Preheat the broil element for 10 minutes.
Oven temperature too hot or
too cold
Oven temperature needs adjustment. See the Settings section.
Oven does not work or appears
not to work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. See the Using the Oven section.
Oven is in Sabbath Mode. Verify, that the oven is not in Sabbath Mode.
See the Sabbath Mode section.
“Crackling” or “popping”
sound
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range making a
"clicking" noise when using my
oven?
Your range has been designed to
maintain a tighter control over your oven's
temperature. You may hear your oven's
heating elements "click" on and off more
frequently than in older ovens to achieve
better results during baking, broiling,
convection, and self-clean cycles.
This is normal.
Clock and timer do not work A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven light does not work Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken.
Visit cafeappliances.com/service
.
Oven will not self-clean The temperature is too high to set a self-
clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Excessive smoking during
clean cycle
Excessive soil or grease. Press the Clear/Off pad. Open the windows to rid the room
of smoke. Wait until the OVEN IS COOLING DOOR IS
LOCKED display goes off. Wipe up the excess soil and
reset the clean cycle.
Excessive smoking during
broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not open after a
clean cycle
Oven too hot. Allow the oven to cool below locking temperature.
Troubleshooting tips ... Before you schedule service
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