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49-2000653 Rev. 0 33
Problem Possible Cause What To Do
LIGHTS
Light during a speedcook
cycle dims and cycles on and
off, even at full power levels
This is normal. Power level has been
automatically reduced because the oven
is hot.
This is normal. The oven senses the heat level and adjusts
automatically.
Light visible around the
door and outer case while
speedcooking
This is normal. When the oven is on, light may be visible around the door
and outer case.
FAN
Fan continues to run after
cooking stops
The oven is cooling. The fan will automatically shut off when the internal parts of
the oven have cooled.
Oven vent emits warm air
while oven is on
This is normal.
Fan comes on automatically
when using the microwave
This is normal.
COOKING
The oven makes unusual
sounds while cooking
Clicks and fans blowing are normal. The
relay board is turning the components on
and off.
These sounds are normal.
Smoke comes out of the
oven when I open the door
Food is high in fat content. Aerosol spray
used on the pans.
Smoke is normal when cooking high-fat foods.
Food is not fully cooked
or browned at the end of a
cooking program
Programmed times may not match the size
or amount of food you are cooking.
Adjust time for doneness or adjust the upper or
lower lamps for browning and doneness.
SENSOR ERROR displayed
along with an oven signal
Food amount or type placed in the oven
does not match the program that was set.
Press the Clear/Off pad. Set the oven program to match
the food or liquid to be cooked or heated.
Steam was not sensed by the oven because
plastic wrap was not vented, a lid too tight
was on the dish or a liquid was covered.
Vent plastic wrap, use a looser lid or uncover liquids when
cooking or heating.
DISPLAY
The display is blank Power saver mode may be activated. Check the Settings menu for clock display settings. Turn
the display on.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Power outage or surge Reset the clock. If the oven was in use, you must reset it by
pressing the Clear/Off pad, setting the clock and resetting
any cooking function.
“Control is LOCKED”
appears in display
The control has been locked. Press and hold Settings pad for 3 seconds to unlock the
control.
TROUBLESHOOTING TIPS (Upper Oven)
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Troubleshooting tips ... Before you schedule service
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