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77
TROUBLESHOOTING
TROUBLESHOOTING
Problem Solution
(1) The display stays blank after you have
turned on the machine, or abnormal char-
acters are displayed.
● Check that the AC adaptor is connected.
● Check that the rechargeable Ni-MH bat-
tery is properly charged.
● Reset the machine by:
- Pressing the reset button in the battery
compartment at the bottom of the
machine
☞ The text and formats in the display will be
erased.
(2) The machine does not print or the printed
characters are blurred.
● Check that the tape cassette has been
inserted properly.
● If the tape cassette is empty, replace it
with a new one.
● Make sure that the tape compartment
cover has been closed.
● Check that the interface cable is correctly
connected.
(3) The text is printed on striped tape.
● You have reached the end of the tape in
the cassette. Replace it with a new one.
(4) The P-touch is not working correctly.
● Reset the P-touch by turning it off, then
while holding down d and R, turning
the machine back on.
☞ All settings will be reset to their defaults
and the entire contents of the memory will
be cleared. If it necessary to keep the cur-
rent settings and stored files, back them up
to the computer using the P-touch Backup
Manager.
☞ Before installing or removing the tape cas-
sette, be sure that the P-touch has been
reset.
Reset button
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