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34
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact your Fisher & Paykel trained and supported service technician.
Solving operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Washer not
turning on.
Power not switched on at
the wall.
Switch the power on at the wall. Then
press ‘POWER’.
Household power supply
not working.
Try plugging in another electrical
appliance.
Keylock may be activated. Touch and hold the ‘Keylock’ button
for 2 seconds (refer to page26).
Touching
does
not start the fill.
Washer door not closed
properly.
Open and reclose door.
The washer is waiting for a
command from you.
If
is flashing then the washer is
waiting for a command from you.
The washer has detected
a fault.
Check if a code is being displayed on
the panel (refer to page 33).
Hot and cold taps not
turned on.
Check that both hot and cold taps
are turned on (if using cold inlet only
ensure inlet valve cap is installed on
the hot valve on the machine.
Hot and cold taps
not connected to the
corresponding valve on the
machine.
Check the cold tap is connected to
the cold valve on the machine and
the hot tap is connected to the hot
valve.
Blocked hose filters. Check the tap end of the inlet hoses
for blockages.
Inlet hose leaking, twisted
or damaged.
Check the inlet hoses for leaks or
damage. Check that the inlet hoses
are not twisted.
Faulty water supply. Check taps that aren’t connected to
the machine are working.
Delay start maybe set. Refer to page 26.
Washer stops
working mid
cycle.
The washer has detected
a fault.
Refer to page 33.
Power or water failure. Check the power and/or water is
working correctly.
Washer has been paused.
Touch the
button to continue.
Too many suds. Washer is waiting for suds to dissolve
before continuing the cycle.
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