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31
BEFORE YOU CALL FOR SERVICE
User warnings
Your washer is capable of diagnosing a number of its own problems. In most cases,
your washer will sound a continuous series of beeps and display a code when it has a
problem that you can correct yourself. All control panel lights will turn off and the code
will be displayed to inform you what the problem is. To stop the beeps, press any button
on the control panel. Do not try to continue washing once you stop the noise. You must
address the problem the washer is alerting you to.
Check this chart before you call for service.
USER WARNINGS
AND DESCRIPTIONS
WHAT TO DO
Keylock is activated
Touch and hold the ‘Keylock’ button for 2seconds.
Pump filter is blocked
Clean the pump filter (refer to page29).
Water is not getting to
the machine
Check the taps have been turned on.
If there is no hot water connection the machine will heat the water
itself, but there must be a cold water connection to the cold valve.
Check the hose connections. If the cold water supply is
connected to the hot valve and there is no connection to the
cold valve the machine will not fill.
Check the inlet hose filters are not blocked, the hoses are not
kinked and are attached correctly.
Check that the drain hose is not too low or pushed into the
standpipe too far. This will cause the water to siphon out of the
machine.
Check that the cold water temperature does not exceed the
35°C temperature requirement.
Check the water flow rate. It maybe too low.
Wash load is out of
balance
Touch to try the spin again.
If the out of balance persists, pause the cycle, manually
redistribute the load and touch
to spin again. If necessary,
stop the cycle, select ‘Spin’ and touch .
If the problem persists, check that the machine is correctly levelled.
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