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Trouble shooting en
31
3Trouble shooting
Tr oubl e s hoot i ng
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Rectifying faults yourself
You can often easily rectify technical faults on the
appliance yourself.
If a dish does not turn out exactly as you wanted, you
can find many tips and instructions for preparation at
the end of the operating manual. ~ "Tested for you in
our cooking studio" on page 34
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:Warning – Risk of injury!
Incorrect repairs are dangerous. Do not attempt to
repair the appliance yourself. Repairs must only be
carried out by one of our trained after-sales engineers. If
the appliance is defective, call the after-sales service.
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Error messages on the display
When an error message appears on the display with "D"
or "E", e.g. D0111 or E0111, switch the appliance off
and on again using the ÿ On/Off button.
If it was a one-off error, the display goes out. If the error
message appears again, call the after-sales service and
quote the exact error message.
Fault Possible cause Notes/remedy
The appliance does not work. Faulty fuse. Check the circuit breaker in the fuse box.
Power cut Check whether the kitchen light or other kitchen appliances are working.
"Sprache Deutsch" appears on the
display.
Power cut Reset the language and the time.
The time does not appear when the
appliance is switched off.
Basic setting is changed. Change the basic setting for the clock display.
The appliance does not heat up; the
m symbol lights up on the display.
Demo mode is activated in the
basic settings.
Briefly disconnect the appliance from the mains (switch off the circuit breaker
in the fuse box) and then deactivate demo mode in the basic settings within 3
minutes.
The appliance will not start and
"Cooking compartment too hot"
appears on the display
The cooking compartment is
too hot for the selected dish
or type of heating
Allow the cooking compartment to cool down and start again
The rotary selector has fallen out of
the support in the control panel.
The rotary selector has been
accidentally disengaged.
The rotary selector can be removed. Simply place the rotary selector back in
its support in the control panel and push it in so that it engages and can be
turned as usual.
The rotary selector can no longer be
turned easily.
There is dirt under the rotary
selector.
The rotary selector can be removed. To disengage the rotary selector, simply
remove it from the support. Alternatively, press on the outer edge of the rotary
selector so that it tips and can be picked up easily.
Carefully clean the rotary selector and its support on the appliance using a
cloth and soapy water. Dry with a soft cloth. Do not use any sharp or abrasive
materials. Do not soak or clean in the dishwasher.
Do not remove the rotary selector too often so that the support remains sta-
ble.
The cooking compartment becomes
hot during microwave-only operation.
Drying function is switched
on.
To prevent condensation forming when the appliance is in microwave-only
mode, the appliance will automatically switch on the top heating element
when it is set to 600 W or "Max.". The cooking result is not affected by this.
You can switch this function off in the basic settings. Observe the information
on the microwave. ~ "Microwave" on page 20
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