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168
Troubleshooting
Problem Cause Solution
Camera will not
operate
Power is not turned
on
• Press the ON/OFF button for a
moment.
SD card slot/battery
cover is open
• Confirm that SD card slot/battery
cover is securely closed.
Insufficient battery
voltage
• Insert a fully charged battery into
the camera.
• Use the AC Adapter Kit ACK900
(sold separately).
Poor contact
between camera and
battery terminals
• Wipe the terminals with a clean
dry cloth.
Camera will not
record
Mode switch is set
to (Replay)
• Set the mode switch to ,
or .
Flash is charging • Wait until the flash charges. You
can press the shutter button
when the upper indicator beside
the viewfinder lights orange.
SD card is full • Insert a new SD card.
• If required, download the images
to a computer and erase them
from the SD card to make space.
SD card is not
formatted correctly
• Format SD card.
(See Formatting SD Cards (p.
115).)
• If reformatting does not work, the
SD card logic circuits may be
damaged. Consult the nearest
Canon Customer Support Help
Desk.
The SD card is
write-protected.
• Slide the write protect tab of the
SD card upward (p. 25).
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