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172
LCD screen message Condition/solution
Combination of IP
address and subnet
mask is invalid. See
your documentation.
There is a problem with the network connection to your product. Check the
solutions in this guide.
Check that the printer
driver is installed on the
computer and that the
port settings for the
printer are correct.
Make sure the printer port is selected correctly on the Port tab of the Printer
Properties screen (Windows) or the System Properties > USB list (Mac).
Select USBXXX for a USB connection, or EpsonNet Print Port for a network
connection.
Check that the printer
driver is installed on the
computer and that the
USB port settings for the
printer are correct.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic: Solving Problems
Related references
Where to Get Help
Related tasks
Checking for Software Updates
Related topics
Wi-Fi or Wired Networking
Solving Paper Problems
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