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Version:1.0
Page
27
3．No charging after one-month use.
If long-time no use, it needs to be charged for 10 minutes to activate when it is used again.
4．How to play my favorite singer's music.
Firstly, Create a new folder (name by user self) in player internal memory on your PC, and
then copy in the categorized music of the singer. Check the [Folder View] menu in the
music function of the player and play the music.
5. Bluetooth devices cannot be found.
If no devices can be found after Bluetooth function is on for a while, Please press the reset
key to re-enter the Bluetooth search.
6. Do not connect to PC.
- Please unplug ON/OFF key to restart it. And use a USB cable to connect the PC and check
whether recognizable or not.
- If it doesn't work, try another USB cable or another PC. If a desktop computer, try connecting
to the rear USB port of the computer which is relatively stable and easily recognized by the
computer. If a laptop, try another 2.0 USB port.
Troubleshooting
1. Why is my MP3 not starting up?
Please try following steps: Plug in and unlock the key
-If the screen shows charging or starting up within 10 minutes, the battery has no power
(low power protection). Please wait for the battery full and continue to using. It usually
takes 4 hours for fully charging. (Power-on and charging times depend on the size of the
charging current)
2. Why is there no response after pressing keys?
Please try following operations:
-Check the position of the lock key. If the lock key is open, turn it on
- Press long Power OFF key for 8 seconds, or use the fine needle to press the reset hole below
the device to reset.。
- Please contact customer service if problems cannot be solved by previous two steps.
3. I downloaded 5 songs, but why can I see 1 in MP3?
- Please check whether song format you downloaded is in the support list. Unsupported
media type cannot be displayed in the MUSIC program.。
- Please play the downloaded song after fully loading or enter MUSIC interface to select
"Refresh" option.
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