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English 29
Troubleshooting and service
Hob frame (option)
WARNING
Do not use vinegar, lemon juice or scale remover on the hob frame; otherwise dull
blemishes will appear.
1. Wipe the frame with a damp cloth.
2. Moisten dried debris with a wet cloth. Wipe and rub dry.
To avoid damaging your appliance
• Do not use the hob as a work surface or for storage.
• Do not operate a cooking zone if there is no pan on the hob or if the pan is
empty.
• Ceramic glass is very tough and resistant to temperature shock, but it is
not unbreakable. It can be damaged by a particularly sharp or hard object
dropping onto the hob.
• Do not place pans on the hob frame. Scratching and damage to the nish may
occur.
• Avoid spilling acidic liquids, for example, vinegar, lemon juice and descaling
agents, onto the hob frame, since such liquids can cause dull spots.
• If sugar or a preparation containing sugar comes into contact with a hot
cooking zone and melts, it should be cleaned off immediately with a kitchen
scraper while it is still hot. If allowed to cool, it may damage the surface when
removed.
• Keep all items and materials that could melt, for example, plastics, aluminium
foil and oven foils, away from the ceramic glass surface. If something of this
nature melts onto the hob, it must be removed immediately with a scraper.
Troubleshooting and service
Troubleshooting
A fault may result from a minor information that you can correct yourself with
the help of the following instructions. Do not attempt any further repairs if the
following instructions do not help in each specic case.
WARNING
Repairs to the appliance are to be performed only by a qualied service technician.
Improperly effected repairs may result in considerable risk to the user. If your
appliance needs repair, please contact your customer service centre.
Problem Possible cause Solution
What should I do if the
cooking zones are not
functioning?
• The fuse in the house
wiring is not intact.
• If the fuses trip a
number of times,
call an authorised
electrician.
What should I do if the
cooking zones will not
switch on?
• The
button was
accidentally actuated.
• The control panel is
partially covered by a
damp cloth or liquid.
• The appliance is
properly switched on.
• Clean the control
panel.
What should I do if the
display except for
, the residual heat
indicator suddenly
disppears?
• The
button was
accidentally actuated.
• The control panel is
partially covered by a
damp cloth or liquid.
• The appliance is
properly switched on.
• Clean the control
panel.
What should I do if,
after the cooking
zones have been
switched off, residual
heat is not indicated in
the display
• The cooking zone
was only briey used
and therefore did not
become hot enough.
• If the cooking zone is
hot, please call a local
service centre.
NZ6000K NZ64N9777_NZ64N7777_DG68-01073A-00_EN+FI+NO+DA+SV.indb 29 2/19/2018 12:02:29 PM
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