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01 Safety
Reporting safety defects
01
13
Reporting safety defects in the U.S.
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Volvo Cars of North Amer-
ica, LLC. If NHTSA receives similar
complaints, it may open an investiga-
tion, and if it finds that a safety defect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your retailer, or Volvo
Cars of North America, LLC. To con-
tact NHTSA, you may either call the
Auto Safety Hotline toll-free at
1-888-327-4236
(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Trans-
portation, Washington D.C. 20590.
You can also obtain other information
about motor vehicle safety from:
http://www.safercar.gov
Volvo strongly recommends that if
your vehicle is covered under a serv-
ice campaign, safety or emission
recall or similar action, it should be
completed as soon as possible.
Please check with your local retailer
or Volvo Cars of North America, LLC
if your vehicle is covered under these
conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).
Reporting safety defects in Canada
If you believe your vehicle has a defect that
could cause a crash or could cause injury or
death, you should immediately inform Trans-
port Canada in addition to notifying Volvo Cars
of Canada Corp.
To contact Transport Canada, call
(800) 333 – 0510, or (613) 993 – 9851 if you are
calling from the Ottawa region.
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