ENGLISH
RI8700 (SUP 051W)
GAGGIA MAGENTA
PLUS
Operating instructions
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First installation
1
2
Confermi di voler
cambiare la lingua
in Italiano?
In the next steps
we will set the correct
water hardness level
1 sec.
1 min.
03
08
14 15 1716
18 19
09 10 11
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Important safety information
This machine is equipped with safety features. Nevertheless, read and follow the safety instructions carefully
and only use the machine as described in these instructions, to avoid accidental injury or damage due to
improper use of the machine. Keep this safety booklet for future reference.
Warning
General
- Check if the voltage indicated on the machine corresponds to the local mains voltage before you connect the
appliance.
- Connect the machine to an earthed wall socket.
- Do not let the power cord hang over the edge of a table or worktop and do not let it touch hot surfaces.
- To avoid the danger of electric shock, never immerse the machine, mains plug or power cord in water or any
other liquid.
- Do not pour liquids on the power cord connector.
- To avoid the danger of burns, keep body parts away from hot water jets produced by the machine.
- Do not touch hot surfaces. Use handles and knobs.
- Switch off the machine with the main switch located on the back (if present) and remove the mains plug from
the wall socket:
• If a malfunction occurs.
• If you are not going to use the appliance for a long time.
• Before you clean the machine.
- Pull at the plug, not at the power cord.
- Do not touch the mains plug with wet hands.
- Do not use the machine if the mains plug, the power cord or the machine itself is damaged.
- Donotmakeanymodicationstothemachineoritspowercord.
- Only have repairs carried out by a service center authorized by Gaggia to avoid a hazard.
- The machine should not be used by children younger than 8 years old.
- This machine can be used by children aged from 8 years and above and by persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the machine in a safe way and if they understand the hazards involved.
- Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
- Keep the machine and its cord out of the reach of children aged less than 8 years.
- Children should be supervised to ensure that they do not play with the machine.
- Neverinsertngersorotherobjectsintothecoffeegrinder.
- Be careful when you dispense hot water.
Dispensing may be preceded by small jets of hot water. Wait until the end of the dispensing cycle before you
remove the hot water dispensing spout.
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Caution
General
- This machine is intended for normal household use only. It is not intended for use in environments such as
staffkitchensofshops,oces,farmsorotherworkenvironments.
- Alwaysputthemachineonaatandstablesurface.Keepitinuprightposition,alsoduringtransport.
- Do not place the machine on a hotplate or directly next to a hot oven, heater or similar source of heat.
- Only put roasted coffee beans in the bean hopper. Putting ground coffee, instant coffee, raw coffee beans or
any other substance in the coffee bean hopper may cause damage to the machine.
- Let the machine cool down before you insert or remove any parts. The heating surfaces may retain residual
heat after use.
- Neverllthewatertankwithwarm,hotorsparklingwater,asthismaycausedamagetothewatertankand
the machine.
- Never use souring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the
machine. Simply use a soft cloth dampened with water.
- Descale your machine regularly. The machine indicates when descaling is needed. Not doing this will make
your appliance stop working properly. In this case repair is not covered by your warranty.
- Do not keep the machine at temperatures below 0°C/32°F. Water left in the heating system may freeze and
cause damage.
- Do not leave water in the water tank when you are not going to use the machine for a long period of time. The
water can become contaminated. Use fresh water every time you use the machine.
- NeveruseanyaccessoriesorpartsfromothermanufacturersorthatGaggiadoesnotspecically
recommend. If you use such accessories or parts, your warranty becomes invalid.
- Regular cleaning and maintenance prolongs the lifetime of your machine and ensures optimum quality and
taste of your coffee.
- The machine is exposed continuously to moisture, coffee and scale. Therefore it is very important to regularly
clean and maintain the machine as described in the user manual and shown on the website. If you do not
perform these cleaning and maintenance procedures, your machine eventually may stop working. In this case
repair is not covered by warranty.
- Do not clean the brew group in the dishwasher and do not use washing-up liquid or a cleaning agent to clean it.
This may cause the brew group to malfunction and may have a negative effect on the coffee taste.
- Donotdrythebrewgroupwithaclothtopreventbersfromcollectinginsidethebrewgroup.
- Never drink the solution dispensed during the descaling process.
- Only put preground coffee into the preground coffee compartment. Other substances and objects may cause
severe damage to the machine. In this case, repair is not covered by your warranty.
- The machine shall not be placed in a cabinet when in use.
Machines with milk carafe
Warning
- To avoid the danger of burns, be aware that dispensing may be preceded by jets of milk and steam. Wait until
the end of the cycle before you remove the milk carafe.
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Caution
- Make sure that the milk carafe is installed and the milk dispensing spout is open before you select a milk-based
coffee beverage or milk froth.
- Do not put any other liquids in the milk jug/carafe than water (for cleaning) or milk.
- Do not clean the milk carafe in the dishwasher.
Caution
- After frothing milk, quickly clean the classic milk frother by dispensing a small quantity of hot water into a
container. Then remove the external part of the classic milk frother and wash it with lukewarm water.
Machines with automatic milk frother / cappucinatore /
Capp in Cup system
Warning
- To avoid the danger of burns, be aware that dispensing steam or hot water may be preceded by small jets of
hot water. Never touch the hot water/steam dispensing spout with bare hands, as it may become very hot. Use
the appropriate protective handle only.
- During dispensing make sure that the spout of the “Capp in Cup” system, if present, is oriented towards the cup
and not towards yourself.
- Never drink the solution dispensed during the monthly cleaning procedure of the automatic milk frother.
Machines with classic milk frother / pannarello
Warning
- To avoid the danger of burns, be aware that dispensing may be preceded by small jets of hot water.
- Never touch the classic milk frother with bare hands, as it may become very hot. Use the appropriate protective
handle only.
Caution
- For hygienic reasons, make sure that the outer surface of the hot water/steam dispensing spout is clean.
- After frothing milk, quickly clean the automatic milk frother by dispensing a small quantity of hot water. Follow
the cleaning instructions in the user manual.
- Be careful, the hot water/steam dispensing spout could be hot if the machine has recently been used.
- Do not push the rubber fitting too far on the hot water/steam dispensing spout when you insert it. In this case,
the automatic milk frother would not work correctly as it would not be able to suck up milk.
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Electromagnetic elds (EMF)
This machine complies with all applicable standards and regulations regarding exposure to electromagnetic
elds.
Recycling
- This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU).
- Follow your country’s rules for the separate collection of electrical and electronic products.
Correct disposal helps prevent negative consequences for the environment and human health.
Warranty and support
For service or support, contact your local dealer or an authorized service center.
Contact details are included in the warranty booklet supplied separately or visit www.gaggia.com or www.
gaggia.it.
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Congratulations on your purchase of Gaggia Magenta!
This easy-to-use machine guarantees excellent results every day.
Thanks to the intuitive interface, you can choose among 5 beverages and
customise them according to your preferences.
Before being packed, each of our high-quality machines undergoes rigorous testing
in our laboratories in order to ensure its correct operation. Some coffee residue
might be found in your machine, since real coffee is normally used during testing.
However, this does not compromise the integrity of the product. Please be assured
that this is a brand new machine.
In this user manual you will find all the information you need to install, use, clean
and descale your machine. Before using it for the first time, please read carefully
the safety manual provided separately and store it for future use.
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Contents
Machine overview (Fig.2) ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................10
Steam wand version ......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................10
Classic pannarello version ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................10
Control panel and display .............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................11
Control panel overview (Fig. 1) .....................................................................................................................................................................................................................................................................................................................................................................................................................................................................11
Multifunction buttons .....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................11
First installation ..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................12
Manual rinse cycle .................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................12
Measuring water hardness ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................13
INTENZA+ water lter .......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................13
Installing the INTENZA+ water lter .......................................................................................................................................................................................................................................................................................................................................................................................................................................14
Replacing the INTENZA+ water lter ................................................................................................................................................................................................................................................................................................................................................................................................................................14
Types of beverage ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................15
Espresso tray .........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................16
Coee brewing ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................16
Brewing coee using coee beans ............................................................................................................................................................................................................................................................................................................................................................................................................................................16
Brewing coee using pre-ground coee .............................................................................................................................................................................................................................................................................................................................................................................................................17
How to froth milk .................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................18
Model with the classic pannarello .....................................................................................................................................................................................................................................................................................................................................................................................................................................................18
Model whith steam wand ..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................18
Dispensing hot water ...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................19
Customising beverages and saving settings (MEMO) ...................................................................................................................................................................................................................................................................20
Beverage Customisation ...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................20
Coee grind settings ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................21
Cleaning and maintenance .................................................................................................................................................................................................................................................................................................................................................................................................................................................................................22
Cleaning table ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................22
Cleaning the steam system ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................23
Cleaning the brew group .....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................24
Lubricating the brew group .....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................26
Descaling ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................27
Descaling procedure ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................27
What to do if the descaling process is interrupted .................................................................................................................................................................................................................................................................................................................................................28
Other settings .......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................29
Language ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................29
Water lter ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................29
Stand-by Time ...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................29
Units .......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................30
Water hardness ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................30
Beverage counter ......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................30
Button sound ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................30
Factory settings ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................30
Error code key ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................31
Troubleshooting ......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................32
GAGGIA accessories .............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................34
Technical specications ...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................35
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Machine overview (Fig.2)
1 Control panel 13 Service door
2 Adjustable coffee dispensing spout 14 Coffee residues drawer
3 Water tank lid 15 Coffee pucks container
4 Coffee bean container lid 16 Drip tray
5 Pre-ground coffee compartment 17 Drip tray grid
6 Power cord socket 18 Espresso tray
7 Espresso tray insertion slot 19 Water hardness tester
8 Full drip tray indicator 20 Grinder adjustment key and pre-ground
coffee measuring spoon
9 Water tank 21 Lubricant
10 Grinder adjustment knob 22 Power cord
11 Coffee bean container 26 Drip tray release buttons
12 Brew group
Steam wand version
23 Steam wand handle 25 Steam wand nozzle
24 Steam wand
Classic pannarello version
23 Steam tube 25 Classic pannarello
24 Classic pannarello handle
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Control panel and display
Multifunction buttons
The multifunction buttons on the sides of the display are used to select the
function or the beverage to which they refer at that time.
Control panel overview (Fig. 1)
1/2 MULTIFUNCTION buttons
Select the function shown on the display.
3
ON/OFF
ON/OFF
button
To switch the machine on or off, by
keeping the button pressed for a few
seconds.
4
HOME
HOME
button
To open the beverage menu.
5
CLEAN/SET
clean/setting
button
To open the cleaning and settings menu.
6
START/STOP
START/STOP
button
To start/stop the dispensing of the
selected beverage, or to start/stop the
procedure indicated on the display.
Note: HOME
HOME
and CLEAN/SET
clean/setting
also work as ESC buttons. You can exit
the screen by pressing one of the two buttons to go back to the main menu. This
will not be possible if you have already accessed a function or a programme.
Note: To make the reading of this manual easier, <<press the " " button>> means
<<press the button related to " ">>.
1
STEAM
01
STEAM
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First installation
Before using the machine, it is essential to follow a few simple steps, clearly
described in the explanatory drawings you found in the quick guide at the
beginning of this instruction manual.
Note: for even tastier coffee, we recommend that you initially prepare 5 cups of
coffee to allow the machine to self-adjust.
Manual rinse cycle
Duringtherstinstallationorafteralongperiodofmachineinactivity,amanual
rinse cycle must be carried out.
1 Place a container under the coffee dispensing spout, scroll through the
different pages and select a “ESPRESSO LUNGO”.
2 Press the " " button until " " is selected, without adding pre-ground
coffee.
LUNGO
LUNGO
3 Press the START/STOP
START/STOP
button to start dispensing. The machine will
dispense hot water.
4 Empty the container and if present remove the classic pannarello from the
steam tube.
5 Place the container under the steam wand and select " HOT WATER ".
6 Press the START/STOP
START/STOP
button to start dispensing .
7 Empty the container and repeat steps 5 to 7 until the water tank is empty.
8 Whennished,rellthewatertanktotheMAXlevel.Themachineisnowready
for use.
15 cm
15 cm
15 cm
15 cm
15 cm
STEAM
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Measuring water hardness
You will need to set the water hardness when you install your machine.
Take the water hardness measuring strip contained in the packaging and follow
the steps shown on the display during the installation phase. To change the water
hardness later, press the CLEAN/SET
clean/setting
button, then select " SETTINGS ", and
once in the settings menu, please select " WATER HARDNESS ".
1 Immerse the water hardness measuring strip in a glass of water for 1 second.
Remove the strip from the water and wait 1 minute.
2 Note how many squares turn red.
3 Use the green " " and " " buttons to select the water hardness according
tothetablebelow.Conrmthesettingbypressing" ".
Small red
squares
Value to set Water hardness INTENZA+
1 very soft water A
2 soft water A
3 hard water B
4 very hard water C
INTENZA+ water lter
WerecommendusingtheINTENZA+waterltertolimitlimescaleformation.This
ensures a longer operating life of your machine and a better coffee aroma over
time.
Water is an essential element in brewing coffee. Therefore, it is extremely
importantthatwaterisalwayslteredadequately.
TheINTENZA+waterlterpreventstheformationofmineraldeposits,improving
the quality of the water.
1 sec.
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Installing the INTENZA+ water lter
ImmersetheINTENZA+waterlterincoldwater,inaverticalpositionandwiththe
openingfacingupwards.Pressbothsidesoftheltergentlytoletairbubblesout.
PlacetheINTENZA+lterinthewatertank,ensuringitiscorrectlypositioned.Rell
the water tank and place it back in its housing.
1 Press the CLEAN/SET
clean/setting
button and then the " SETTINGS " button.
2 Select " WATER FILTER " and press the " " button.
3 Select " ACTIVATE " and follow the instructions on the display to activate the
ltercorrectly.
Note:youcanpausethelteractivationprocedurebypressingtheSTART/STOP
START/STOP
button.Toresumethelteractivationprocedure,presstheSTART/STOP
START/STOP
button again.
RemovetheINTENZA+waterlterfromthewater.Setthemachineaccordingto
the detected water hardness - see the “Measuring water hardness” chapter. On the
lterbase,pleasesetoneofthefollowing:
A = soft water – 1 or 2 small squares
B = hard water (standard) – 3 small squares
C = very hard water – 4 small squares
Replacing the INTENZA+ water lter
WhentheINTENZA+waterlterexpires,thewarningmessageappearsonthe
display.
1 Replacement or deactivation can be executed by pressing the CLEAN/SET
clean/setting
button and then the " SETTINGS " button.
2 Select " WATER FILTER
” then press the " " button.
3 Select "REPLACE"tochangethelteror"DISABLE"ifyoudonotintendtouse
thelter.Conrmwiththe" " button.
Followtheinstructionsshownonthedisplaytoactivatethelter.
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Types of beverage
Original recipe Description
Espresso The espresso is known around the globe as true Italian coffee. Served in a
small cup, its unmistakeable features are a full and intense aroma and a top
layer of compact, natural “crema”. It is the result of the pressurized hot water
extraction process invented by Achille Gaggia in 1938.
Coffee 40 ml
Espresso lungo The long espresso is an espresso with a longer extraction time. It is more
diluted, with a different aromatic intensity and a higher caffeine content. It is
served in a medium-sized cup.
Coffee 80 ml
Coffee Coffee is a beverage prepared with more water than espresso. It has a lighter
aroma and is served in a medium-large cup.
Coffee 120 ml
Americano The americano is a less intense long coffee, prepared with an espresso to
which hot water is added.
Coffee
Water
40 ml
110 ml
Hot water Hot water can be used to prepare hot teas, infusions and instant beverages.
Water 150 ml
Note: In the original recipes the beverages are all set to an average temperature
and aroma intensity.
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Espresso tray
Thismachinewasdesignedtoguaranteeawlessresults,fromatraditional
espresso to a number of different beverages. If you want to enjoy an Italian
espresso with a delicious layer of its natural “crema” on top and as tradition
dictates,wesuggestyourusingofthe"EspressoTray"whichisspecically
designed for this purpose. This tray allows the use of traditional espresso cups,
ensuring the perfect height for a compact, homogeneous “crema” and a splash-free
brewing.
Lift the espresso tray off the grid of the drip tray and place it into the dedicated slot
as shown in the drawing.
2 Browsethevariouspagestondandselectthedesiredcoffee.
Coee brewing
Brewing coee using coee beans
Warning: only use coffee beans when making espresso. Do not put any pre-ground,
unroasted, freeze-dried or instant coffee in the coffee bean container, as they may
damage the machine.
Tip: Preheat the cups with hot water to enjoy a warmer coffee.
1 Upon positioning the espresso tray, place a cup under the coffee dispensing
spout, raise or lower the coffee dispensing spout according to the size of the
cup you are using.
Press the HOME
HOME
button to access the beverage menu.
3 Upon selection of your desired coffee, it is possible to prepare two cups at the
same time- besides AMERICANO, using the " " button.
STEAM
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3 Press the " " button until " " is selected.
Note: The “pre-ground coffee” function excludes the possibility of brewing two cups
of coffee at the same time, as well as the aroma setting. In fact, these are only
possible with coffee beans.
4 PresstheSTART/STOP
START/STOP
button to start brewing the coffee.
Ifyouwishtocustomisethesettingsofaspecicbeverage,pleaserefertothe
“Beverage customisation” chapter.
Note: you can interrupt the brewing at any time by pressing the START/STOP
START/STOP
button.
Brewing coee using pre-ground coee
Use the measuring scoop provided to insert the correct dose in the pre-ground
coffee compartment.
1 Liftthelidofthepre-groundcoffeecompartmentandaddalittlelessthanone
level scoop of pre-ground coffee.
Warning: do not insert anything other than pre-ground coffee, as it may damage
the machine.
2 Place a cup under the coffee dispensing spout and select the desired
beverage.
4 Finally, press the START/STOP
START/STOP
button to start brewing.
Note: you can interrupt the brewing at any time by pressing the START/STOP
START/STOP
button.
Ifyouwishtocustomisethesettingsofaspecicbeverage,pleaserefertothe
“Beverage customisation” chapter.
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How to froth milk
Tip: use cold milk (at a temperature of around 5 °C) with a protein content of at
least 3% to ensure optimum results for the froth. You can use either whole milk or
semi-skimmed milk. You can also use skimmed milk, soy milk or lactose-free milk.
Model with the classic pannarello
1 Fill 1/3 of a jug with milk
2 PresstheHOME
HOME
button to open the beverage menu.
3 Insert the classic pannarello into the milk. From the beverage selection menu, select "
STEAM " and press the START/STOP
START/STOP
button to start frothing.
4 Froth the milk by gently swirling the carafe and moving it up and down.
5 When the milk froth comes to the desired consistency. Press the START/STOP
START/STOP
button to stop steam dispensing.
Wait until dispensing stops completely before removing the carafe.
Note: After frothing milk, clean the circuit by dispensing a small quantity of hot
water.
Model whith the steam wand
1 Fill 1/3 of a jug with milk.
2 Place the steam nozzle just below the surface of the milk;
if it has been inserted too deep, the milk will not be frothed;
if it has not been inserted deep enough, big bubbles will be produced.
3 Itisimportanttokeepthenozzlenotatthecentrebutclosetotheedgeofthe
jug, with an appropriate angle to produce a stronger vortex.
STEAM
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4 Press the HOME
HOME
button to open the beverage menu. Select " STEAM " and
press the START/STOP
START/STOP
button to start frothing
5 Tofroththemilkcorrectly,thesteamnozzlemustalwaysbeincontactwiththe
milk and not with the froth.
Therefore, as the layer of froth increases, the jug must be slightly raised trying
to keep the nozzle in contact with the milk, without touching the bottom of the
jug.
Once the desired frothing has been achieved, the steam nozzle must be
pushed further to heat the milk well.
6 Whenthemilkfrothcomestothedesiredconsistency.PresstheSTART/STOP
START/STOP
button to stop steam dispensing. Wait until dispensing stops completely
before removing the jug.
Note: It is advisable to always keep a hand on the rounded part of the jug to feel
the temperature increase of the milk.
Note: After frothing the milk, to make the froth more compact, it is advisable to
lightlytapthejugonaatsurfaceandleaveittorestforatleast30seconds.The
milk will become more homogeneous.
Note: After frothing milk, clean the circuit by dispensing a small quantity of hot
water. Be careful as hot water or steam sprays might be present.
Dispensing hot water
Warning: when the machine starts preparing hot water, the classic pannarello or
steam wand (depending on the model) spout may spray steam and hot water.
1 Place a container under the classic pannarello or steam wand (depending on
the model).
2 Press the HOME
HOME
button and using the " " button browse the various
pages.
3 Press the "HOT WATER" button. Finally, press the START/STOP
START/STOP
button to
commence dispensing.
Note: you can interrupt dispensing at any time by pressing the START/STOP
START/STOP
button.
Ifyouwishtocustomisethesettingsofaspecicbeverage,pleaserefertothe
“Beverage Customisation” chapter.
ESPRESSO LUNGO
AMERICANO
ACQUA CALDA
STEAM
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Customising beverages and saving
settings (MEMO)
This machine allows you to change the settings of a beverage according to your
preferences and save them (MEMO), by overwriting the previous settings.
Beverage Customisation
1 Press the HOME
HOME
button.
2 Select your beverage.
3 All the settings that can be adjusted and/or selected are displayed on the
screen. Based on the type of beverage, you can adjust and/or select:
- coffee amount;
- coffee temperature;
- brewing two cups at a time;
- pre-ground coffee use;
- aroma intensity (only when using coffee beans);
4 Once the “ COFFEE ” button has been pressed, use the green “ ” and
“ ” buttons to select the desired amount.
Press “ ”toconrmandreturntothepreviousscreen,wherethenew
quantity will be displayed.
5 Press the “ TEMP ” button repeatedly to adjust the temperature of the
beverage among the following options:
- low;
- medium;
- high;
6 Press “ ” button to brew two cups, or “ ” for a single cup. The picture
of the beverage in the centre of the display will indicate the number of cups
selected.
Note: this function is not available for beverages with milk, AMERICANO and HOT
WATER.
8 To change the intensity of the aroma or select the pre-ground, press the
“ “ button. You can choose among 5 different degrees of intensity. Every
time you press the “ ” button, the aroma strength changes by one degree.
The display shows the selected intensity or the selection of the pre-ground.
1 Verylight
2 Light
3 Normal
4 Strong
5 Very strong
6 Pre-ground.
Note: the function Pre-ground allows the brewing of just one coffee at a time.
ESPRESSO
COFFEE
30 ml
1
2
3
4
5
6
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9 Once the beverage has been customised according to your preferences, you
can proceed with dispensing it by pressing START/STOP
START/STOP
button.
10 If you have changed any of the parameters listed above, you will be asked at
the end of dispensing if you would like to save the recipe with the changes
made.
Note: the new saved settings will overwrite those of the previous recipe.
Note: to return to the factory settings of the single recipes, you must re-enter and
save the settings indicated in the "Beverage type" section.
Coee grind settings
You can adjust the grind setting using the grinder adjustment knob on the
coffee bean container. The ceramic coffee grinder guarantees a perfect and
homogeneous grinding for the preparation of every cup of coffee. The aroma is
thuspreserved,ensuringtheperfectavoureverytime.
Note: you can only adjust the grind setting while the machine is grinding the coffee
beans. The difference in taste will be perceived after brewing 2-3 cups of coffee.
Warning: to avoid damaging the coffee grinder, do not rotate the grinder
adjustment knob more than one notch at a time.
1 Place a cup under the coffee dispensing spout.
2 Open the lid of the coffee bean container.
3 Prepare an espresso as described in the chapter “Brewing coffee with coffee
beans” .
4 While the machine is grinding coffee, press the grind settings adjustment knob
in the bean container and turn it one notch at a time, to the left or right. Use
the grinder adjustment key. The reference marks in the coffee bean hopper
compartment indicate the grinding setting.
5 You can select from 5 different grinding settings. The smaller the notch, the
stronger and richer the coffee.
Note:
- Coarse grind: lighter taste, for dark roasted coffee blends (3-5);
- Fine grind: stronger taste, for light roasted coffee blends (1-3);
A
B
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Cleaning and maintenance
Regular cleaning and maintenance keep the machine in perfect condition and
ensureperfectcoffeeavour,aconstantcoffeeowandanexcellentmilkfroth.
Please refer to the following table to know when and how to clean the removable
partsofthemachine.Pleasereadthespecicchapterforfurtherinformation.
Cleaning table
Part description When to clean How to clean
Classic pannarello After use Remove the classic pannarello and rinse it under
running water.
Weekly Disassemble the classic pannarello and the
rubber handle. Clean them under running water.
Steam wand After use Clean the steam wand with a damp cloth. To
clean it more thoroughly, you can unscrew the
nozzle and wash it with running water.
Brew group Weekly Remove the brew group and clean it under
running water.
Depending on usage See the “Cleaning and lubricating the brew group”
chapter.
Monthly Clean the brew group with the Gaggia coffee oil
remover to remove any oily coffee residue
Drip tray full When the red mark appears from
the drip tray grid.
Empty the drip tray and clean it under running
water.
Coffee pucks
container
Whenever the machine requires it Empty the coffee pucks container and clean it
under running water. Ensure that the machine is
switched on during this procedure, otherwise the
coffee pucks container will not reset.
Water tank Weekly Clean it under running water.
Pre-ground coffee
compartment/coffee
outlet duct
Weekly Clean the upper part using the handle of a spoon,
as shown below.
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Part description When to clean How to clean
Espresso tray Depending on usage Remove the espresso tray and clean it with
running water. You can also dishwash it in the
upper tray.
Cleaning the steam system
Cleaning the classic pannarello
1 Remove the classic pannarello and the rubber handle from the steam tube and
rinse them under running water.
2 Clean the steam tube with a damp cloth.
3 Reassemble the parts.
Cleaning the steam wand
1 Clean the steam wand with a damp cloth. To clean it more thoroughly, you can
unscrew the nozzle and wash it with running water.
2 Press the HOME
HOME
button. Select " STEAM " and press the START/STOP
START/STOP
button.
Allowing the steam to escape for one or two seconds to clean the nozzle hole.
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Cleaning the brew group
Warning: do not wash the brew group in the dishwasher and do not use
dishwashing detergents, since they may cause the malfunctioning of the brew
groupandalterthecoffeeavour.
Removing the brew group
1 Turn off the machine and disconnect the power cord.
2 Remove the drip tray and the coffee pucks container.
3 Open the service door.
4 Press the PUSH lever (1) and pull the handle of the brew group (2) to remove it
from the machine.
2
1
Cleaning the brew group under running water
1 Clean the coffee outlet duct thoroughly with a spoon handle or with another
round-tipped kitchen utensil.
2 Rinse the brew group and the coffee residues drawer thoroughly with
lukewarmwater.Carefullywashtheupperlter.
3 Let the brew group air dry.
Note:toavoidthebuild-upofbresinitsinterior,donotdrythebrewgroupwith
cloth.
5 Remove the coffee residues drawer.
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Reinserting the brew group
1 Before placing the brew group back into the machine, make sure that the two
yellow reference marks on the side match. If this is not the case, perform the
following step:
Make sure that the lever is in contact with the base of the brew group.
2 Make sure that the yellow locking hook of the brew group is in the right
position.
To position the hook correctly, push it upwards to the highest possible position.
If the hook is still in the lower position, it means that it is not positioned correctly.
3 Reinsert the coffee residues drawer.
4 Reinsert the brew group into the machine along the side guides until it locks in
the right position with a click.
Warning: do not press the PUSH lever.
5 Close the service door.
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Lubricating the brew group
In order to ensure the perfect performance of the machine, it is necessary
to lubricate the brew group. Refer to the following table for the frequency of
lubrication.
Frequency of use
Number of beverages prepared
daily
Lubrication
frequency
Low 1-5 Every 4 months
Regular 6-10 Every 2 months
High >10 Every month
1 Turn off the appliance and disconnect the power cord.
2 Remove the brew group and rinse it using lukewarm water - see the “Cleaning
the brew group under running water” chapter.
3 Apply a thin layer of the lubricant provided around the insertion pin on the
lower part of the brew group.
CLEAN
DESCALING
BREW GROUP
Cleaning the brew group with cleaning tablets for the
removal of oily coee residues
Warning: use only Gaggia cleaning tablets to remove oily coffee residues.
1 Place a container under the coffee dispensing spout.
2 Press the CLEAN/SET
clean/setting
button and select the " CLEAN " button shown on
the display.
3 Select "BREW GROUP CLEANING" and press the " " button, then press
START/STOP
START/STOP
to start the cleaning procedure.
4 Follow the instructions shown on the display to clean the brew group correctly.
5 The procedure will take approximately 5 minutes. START/STOP
START/STOP
can be
used to pause and resume the procedure.
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4 Applyathinlayeroflubricanttotheguides,onbothsides(seegure).
5 Reinsert the brew group - see the “Reinserting the brew group” chapter.
Note: you can use the lubricant tube multiple times.
Descaling
Descaling procedure
Descaling needs to be carried out when the machine requires it.
Use only Gaggia descaling solution designed to guarantee the machine’s excellent
performance. The use of different products could damage the machine and leave
residue in the water. Failure to descale the machine will void the warranty.
1 If present remove the classic pannarello.
2 Press CLEAN/SET
clean/setting
and select the " CLEAN " button shown on the display.
- Select"DESCALING"andafterconrmingwith" " press the START/STOP
START/STOP
button to start.
CLEAN
BREW GROUP CLEAN
DESCALING
3 Remove the drip tray and the coffee pucks container, empty and place them all
back into the machine.
4 Removethewatertankandemptyit.RemovetheINTENZA+lter,ifinplace.
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6 Place a large recipient (1.5l) under the steam tube and the coffee dispensing
spout.
7 Follow the instructions shown on the display to launch the descaling
procedure. This procedure lasts approximately 25 minutes and consists of
a descaling cycle and a rinse cycle, carried out with dispensing at regular
intervals.
8 Once the descaling cycle is complete, rinse the water circuit and tank by
following the instructions shown on the display.
9 PositiontheINTENZA+lterbackintothewatertank.
Note: it is possible to pause and resume the procedure at any time by pressing the
START/STOP
START/STOP
button.
Warning: when the descaling procedure is active, the brew group cannot be
removed. Wait for the descaling process to end, then remove the brew group.
5 PourtheentirebottleofGaggiadescalingsolutionintothewatertankandll
the tank with water up to the CALC CLEAN level. Reinsert it into the machine.
What to do if the descaling process is interrupted
You can exit the descaling procedure by keeping the ON/OFF
ON/OFF
button on the
control panel, pressed for a few seconds. If the descaling procedure is interrupted
before its completion, proceed as follows:
1 Empty the water tank and wash it thoroughly.
2 Fill the water tank with running water up to the CALC CLEAN level mark, then
switch the machine back on. The machine will warm up and perform an
automatic rinse cycle.
3 Before preparing any beverages, carry out a manual rinse cycle as described in
the dedicated chapter.
Note: if the procedure has not been completed, it will be necessary to carry out
another descaling procedure as soon as possible.
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Other settings
By pressing the CLEAN/SET
clean/setting
button and selecting “ SETTINGS ” on the display,
you can reset or modify some of the machine parameters including:
- Language.
- Waterlter.
- Stand-by Time.
- Units.
- Water hardness.
- Beverage counter.
- Button sound
- Factory settings.
Language
When the language setting icon is selected, the list of available languages will be
displayed.
Available languages
ITALIAN DANISH CZECH
ENGLISH GREEK SLOVAKE
GERMAN POLISH LITHUANIAN
FRENCH RUSSIAN JAPANESE
SPANISH ROMANIAN KOREAN
PORTUGUESE HUNGARIAN CHINESE (TRADITIONAL)
DUTCH BULGARIAN CHINESE (SIMPLIFIED)
Stand-by Time
When “STAND-BY TIME” is selected, the timer can be set to:
- 15 min
- 30 min
- 60 min
- 180 min
SETTING
WATER FILTER
TIMER STAND-BY
WATER HARDNESS
UNITS
SETTING
WATER HARDNESS
BEVERAGE COUNTER
STAND-BY
UNITS
Water lter
When “WATER FILTER” is selected, follow the instructions on the display and those
describedunderthe“InstallingtheINTENZA+waterlter”and“Replacingthe
INTENZA+waterlter”chapters.
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Units
By selecting “UNITS”:
you can set the unit of measurement in "ml" or "oz".
SETTING
WATER HARDNESS
BEVERAGE COUNTER
BUTTON SOUND
UNITS
Beverage counter
It is possible to display the number of cups of each beverage that have been
dispensedsincetherstoperationofthemachine.Thesedatacannotbereset.
Factory settings
You can reset the machine to factory default values. The machine will require a
doubleconrmationbeforeproceeding.
Water hardness
With “WATER HARDNESS” selected, follow the instructions on the display and
those described under the “Measuring water hardness” chapter.
Button sound
You can turn the button sound off by selecting " OFF " so as not to be disturbed.
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Error code key
The list below reports the error codes that the display can show, their meanings
and how to solve the problem. If the indicated solutions are ineffective because
the display continues to show the error code icon and the machine does not return
to normal operation, or if other error codes are displayed, you must contact an
authorized service center or distributors in your country.
The contact info is listed on www.gaggia.com and www.gaggia.it.
Error code Problem Cause Possible solution
01 The coffee grinder is
clogged.
The coffee outlet duct
is clogged.
Remove the power cord and remove the
brew group. Clean the coffee outlet duct
thoroughly using a spoon handle. Switch
the appliance back on again.
03 - 04 A problem occurred in the
brew group.
The brew group is dirty
or not well lubricated.
Switch off the machine. Remove the brew
group and clean it thoroughly. (Refer to the
“Cleaning the Brew Group” chapter)
The brew group is not
positioned correctly.
Switch off the machine. Remove the brew
group and reinsert it. Ensure that the brew
group is in the correct position before
inserting it. Refer to the “Reinserting the
brew group” chapter.
05 A problem occurred in the
water circuit.
There is air in the water
circuit.
Remove and reinsert the tank in the
machine a couple of times. Make sure you
insert the tank correctly in the machine.
Check that the water tank seat is clean.
Ifyouusean“INTENZA+”lter:pulloutthe
lterfromthewatertankandshakeitto
removetheairfromthelter.Thenplace
the"INTENZA+"lterbackintothewater
tank.
14 The machine is
overheated.
There may be multiple
causes.
Switch off the machine and switch it back
on again after 30 minutes. Perform this
operation 2 or 3 times.
x x
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Troubleshooting
This chapter outlines the most common problems you may encounter while using
the machine. If you are unable to solve the problem using the information provided
below, visit the FAQ sections on www.gaggia.com or www.gaggia.it or contact the
either the Customer Service Centre or the local distributors in your country.
Problem Cause Solution
The machine does not
switch on.
The machine is not connected. Check that the power cord has been inserted
correctly.
The on / off button was not
pressed and held down long
enough
Keep the on / off button pressed for a few
seconds.
Thedriptrayllsup
quickly.
It is a normal phenomenon. The
machine uses water to rinse the
internal circuit and the brew group.
Partofthewaterowsthroughthe
internal system directly into the
drip tray.
Empty the drip tray when the red mark appears
through the grid.
We recommend your placing a cup under the
dispensing spout to collect rinse water
The display
continuously shows the
“coffee pucks container
full” icon.
The coffee pucks container has
been emptied when the machine
was off.
Always empty the coffee pucks container when
the machine is on. If you empty the coffee
pucks container when the machine is off, the
coffee cycle counter does not reset. In this
case, the display shows the icon even if the
container is not full.
The coffee pucks container has
been placed back too quickly.
Always wait about 5 seconds when you replace
the coffee pucks container. This way, the
counter will reset to zero.
The machine requests
to empty the coffee
pucks container even if
it is not full.
The machine has not reset the
counter last time the coffee pucks
container has been emptied.
Always wait about 5 seconds when you replace
the coffee pucks container. This way, the
coffee grounds counter will reset to zero.
Always empty the coffee pucks container when
the machine is on. If you empty the coffee
pucks container when the machine is off, the
coffee cycle counter does not reset.
The coffee pucks
container is too full
and the "coffee pucks
container full" icon, did
not display.
The drip tray has been removed
without emptying the coffee
pucks container.
When you remove the drip tray, also
empty the coffee pucks container
even if it contains only a few coffee
pucks. In this way the coffee grounds
counter will be reset to zero, re-starting
to correctly count the coffee pucks.
Impossible to remove
the brew group.
The brew group is not in the correct
position.
Close the service door. Switch the machine off
and then back on. Wait for the display to show
the ready message, then remove the brew
group.
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Problem Cause Solution
The brew group cannot
be inserted.
The brew group is not in the correct
position.
The brew group has not been positioned
correctly before being placed back. Ensure that
the lever is in contact with the base of the brew
group and that the hook of the brew group is
in its correct position. See the “Reinserting the
brew group” chapter.
To reset the machine put the drip tray with the
coffee pucks container back in place. Do not
insert the brew group. Close the service door,
then unplug the power cord and plug it back in.
Then try to reinsert the brew group and switch
on the machine.
The espresso is not
creamy enough or it is
watery.
The coffee grinder is set to a
coarse grinding.
Adjustthecoffeegrindertoanersetting.
The machine is performing its self-
adjustment.
Dispense several cups of coffee so that the
machine adjusts itself automatically.
The coffee outlet duct is clogged. Clean the coffee outlet duct with a spoon as
described in the “Cleaning the brew group
under running water” chapter.
The brewed coffee is
not hot enough.
The set temperature is too low.
Check the menu settings.
Setthemenutemperatureto“MAX”.
The machine grinds the
coffee beans, but no
brewing happens.
The coffee grinder is set to a too
negrinding.
Adjust the coffee grinder to a coarser grinding.
The coffee dispensing spout is
blocked.
Dispense a long coffee from pre-ground coffee
but without actually adding pre-ground coffee.
The nozzles of the coffee
dispensing spout are blocked.
Clean the nozzles of the coffee dispensing
spout with a small bottlebrush.
The coffee comes out
slowly or in drops.
The coffee grinder is set to a too
negrinding.
Adjust the coffee grinder to a coarser grinding.
The nozzles of the coffee
dispensing spout are blocked.
Clean the nozzles of the coffee dispensing
spout with a small bottlebrush.
The machine circuit is clogged by
limescale.
Descale the machine.
The milk does not froth.
The classic pannarello may be
dirty.
(model with classic pannarello)
Clean the classic pannarello as described in
the chapter "Cleaning the classic pannarello".
Make sure that all the classic pannarello
components have been correctly assembled
The steam wand nozzle is clogged.
(model with steam wand)
Wash the steam nozzle with running water and
clean the circuit by dispensing a small quantity
of hot water
The type of milk used is not
suitable for foaming.
The amount and the quality of froth vary
depending on the type of milk.
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Problem Cause Solution
The“INTENZA+”lter
cannot be inserted.
Removetheairfromthelter. Lettheairbubblesoutofthelter.
The tank still contains some water. Emptythewatertankbeforeinstallingthelter.
The rubber seal is not inserted onto
the “INTENZA+”lter.
Check the packaging and insert the seal onto
the “INTENZA+”lter.
You can not activate the
“INTENZA+”lter.
Anotherlterisalreadyactive Themachineindicatesthelterusagein
percentage.
However,ifyouwanttoactivateanewlter
before the one currently in use has expired, the
lattermustbedisabledrstasdescribedinthe
section“ReplacingINTENZA+waterlter”
There is some water
under the machine.
The drip tray is too full and has
spilled over.
Empty the drip tray when the mark appears
though the tray. Always empty the drip tray
before starting the descaling procedure.
The machine is in
DEMO mode.
While switching on the machine,
you pressed a combination of
buttons (HOME
HOME
- CLEAN/SET
clean/setting
– HOME
HOME
- CLEAN/SET
clean/setting
).
Switch the machine off and on again, with the
ON/OFF
ON/OFF
button on the control panel.
GAGGIA accessories
Coffee and accessories are available through authorised centres (Italy),
or distributors in your country.
Descaling product INTENZA+waterlter Coffee oil remover
Coffee range available in beans and powder: 100% Arabica / Intense / Decaffeinated
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Technical specications
Nominal voltage - Power rating -
Power supply
See data plate on the inside of the
service door
Housing material Thermoplastic type
Dimensions 224 x 357 x 435 mm
Weight 7,6 kg
Power cord length 1200 mm
Control panel Front panel
Water tank 1.8 litres - Removable type
Coffee bean container capacity 250 g
Coffee pucks container capacity 15
Pump pressure 15 bar
Boiler Stainless steel boiler
Safety devices Thermal Fuse
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GAGGIA S.p.A. reserves the right to make any necessary modication.
COD. - Rev.02 - 03/05/21
GAGGIA S.p.A.
Sede Amministrativa/Administrative Oce
Via Torretta, 240
40041 Gaggio Montano - Bologna - Italia
+39 0534 771111 / Fax +39 0534 31025
Capitale Sociale Euro 104.000 i.v.
REA MI1387376 - R.I. Cod.Fisc. 02069680367
Part. IVA : IT-13054780153
www.gaggia.it www.gaggia.com
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