ENGLISH
GAGGIA ACCADEMIA
RI9781 (SUP 052) RI9782 (SUP 052)
Operating instructions
32
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Control panel
Beverages menu
Ristretto Melange
Frothed milk
Espresso Cappuccino
Hot milk
Espresso lungo Flat white
Green tea
Coffee
Café au lait
Black tea
Americano Caffèlatte
Hot water
Caffè Cortado Cappuccino XL
Macchiatone Latte macchiato
A
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27
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3332
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2
B
Dishwasher safe components
Milk carafe disassembly
16
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3729 31
27 26
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01 0502
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0806
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IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always
be followed, including the following:
1.
Read all instructions.
2.
Do not touch hot surfaces. Use handles or knobs.
3.
To protect against re, electric shock and injury to persons do not
immerse cord, plugs, or appliance in water or other liquid.
4.
Close supervision is necessary when the appliance is used by or near
children.
5.
Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking off parts, and before cleaning the appliance.
6.
Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination,
repair or adjustment.
7.
The use of accessory attachments not recommended by the appliance
manufacturer may result in re, electric shock or injury to persons.
8.
Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10.
Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Always attach plug to appliance rst, then plug cord into wall outlet. To
disconnect, turn any control to “off”, then remove plug from wall outlet.
12.
Do not use appliance for other than intended use.
13. Save these instructions.
SAVE THESE INSTRUCTIONS
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CAUTION
This appliance is for household use only. Any servicing, other than cleaning
and user maintenance, should be performed by an authorized service center.
Do not immerse machine in water. To reduce the risk of re or electric shock,
do not disassemble the machine. There are no parts inside the machine
serviceable by the user. Repair should be done by authorized service personnel
only.
1. Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.
2. Never use warm or hot water to ll the water tank. Use cold water only.
3. Keep your hands and the cord away from hot parts of the appliance
during operation.
4. Never clean with scrubbing powders or harsh cleaners. Simply use a
soft cloth dampened with water.
5. For optimal taste of your coffee, use puried or bottled water. Periodic
descaling is still recommended every 2-3 months.
6. Do not use caramelized or avored coffee beans.
INSTRUCTIONS FOR THE POWER
SUPPLY CORD
A. A short power-supply cord (or detachable power-supply cord) is to be
provided to reduce risks resulting from becoming entangled in or tripping
over a longer cord.
B.
Longer detachable power-supply cords or extension cords are available
and may used if care is exercised in their use.
C.
If a long detachable power-supply cord or extension cord is used,
1.
The marked electrical rating of the detachable power-supply cord or
extension cord should be at least as great as the electrical rating of the
appliance
2.
If the appliance is of the grounded type, the extension cord should be a
grounding-type 3-wire cord, and
3.
The longer cord should be arranged so that it will not drape over the
counter top or table top where it can be pulled on by children or tripped
over.
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Important safety information
This machine is equipped with safety features. Nevertheless, read and follow the safety instructions carefully
and only use the machine as described in these instructions, to avoid accidental injury or damage due to
improper use of the machine. Keep this safety booklet for future reference.
Warning
General
- Check if the voltage indicated on the machine corresponds to the local mains voltage before you connect the
appliance.
- Connect the machine to an earthed wall socket.
- Do not let the power cord hang over the edge of a table or worktop and do not let it touch hot surfaces.
- To avoid the danger of electric shock, never immerse the machine, mains plug or power cord in water or any
other liquid.
- Do not pour liquids on the power cord connector.
- To avoid the danger of burns, keep body parts away from hot water jets produced by the machine.
- Do not touch hot surfaces. Use handles and knobs.
- Switch off the machine with the main switch located on the back (if present) and remove the mains plug from
the wall socket:
• If a malfunction occurs.
• If you are not going to use the appliance for a long time.
• Before you clean the machine.
- Pull at the plug, not at the power cord.
- Do not touch the mains plug with wet hands.
- Do not use the machine if the mains plug, the power cord or the machine itself is damaged.
- Do not make any modications to the machine or its power cord.
- Only have repairs carried out by a service center authorized by Gaggia to avoid a hazard.
- The machine should not be used by children younger than 8 years old.
- This machine can be used by children aged from 8 years and above and by persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the machine in a safe way and if they understand the hazards involved.
- Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
- Keep the machine and its cord out of the reach of children aged less than 8 years.
- Children should be supervised to ensure that they do not play with the machine.
- Never insert ngers or other objects into the coffee grinder.
- Be careful when you dispense hot water.
Dispensing may be preceded by small jets of hot water. Wait until the end of the dispensing cycle before you
remove the hot water dispensing spout.
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Caution
General
- This machine is intended for normal household use only. It is not intended for use in environments such as
staff kitchens of shops, oces, farms or other work environments.
- Always put the machine on a at and stable surface. Keep it in upright position, also during transport.
- Do not place the machine on a hotplate or directly next to a hot oven, heater or similar source of heat.
- Only put roasted coffee beans in the bean hopper. Putting ground coffee, instant coffee, raw coffee beans or
any other substance in the coffee bean hopper may cause damage to the machine.
- Let the machine cool down before you insert or remove any parts. The heating surfaces may retain residual
heat after use.
- Never ll the water tank with warm, hot or sparkling water, as this may cause damage to the water tank and
the machine.
- Never use souring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the
machine. Simply use a soft cloth dampened with water.
- Descale your machine regularly. The machine indicates when descaling is needed. Not doing this will make
your appliance stop working properly. In this case repair is not covered by your warranty.
- Do not keep the machine at temperatures below 0°C/32°F. Water left in the heating system may freeze and
cause damage.
- Do not leave water in the water tank when you are not going to use the machine for a long period of time. The
water can become contaminated. Use fresh water every time you use the machine.
- Never use any accessories or parts from other manufacturers or that Gaggia does not specically
recommend. If you use such accessories or parts, your warranty becomes invalid.
- Regular cleaning and maintenance prolongs the lifetime of your machine and ensures optimum quality and
taste of your coffee.
- The machine is exposed continuously to moisture, coffee and scale. Therefore it is very important to regularly
clean and maintain the machine as described in the user manual and shown on the website. If you do not
perform these cleaning and maintenance procedures, your machine eventually may stop working. In this case
repair is not covered by warranty.
- Do not clean the brew group in the dishwasher and do not use washing-up liquid or a cleaning agent to clean it.
This may cause the brew group to malfunction and may have a negative effect on the coffee taste.
- Do not dry the brew group with a cloth to prevent bers from collecting inside the brew group.
- Never drink the solution dispensed during the descaling process.
- Only put preground coffee into the preground coffee compartment. Other substances and objects may cause
severe damage to the machine. In this case, repair is not covered by your warranty.
- The machine shall not be placed in a cabinet when in use.
Machines with milk carafe
Warning
- To avoid the danger of burns, be aware that dispensing may be preceded by jets of milk and steam. Wait until
the end of the cycle before you remove the milk carafe.
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Caution
- Make sure that the milk carafe is installed and the milk dispensing spout is open before you select a milk-based
coffee beverage or milk froth.
- Do not put any other liquids in the milk jug/carafe than water (for cleaning) or milk.
- Do not clean the milk carafe in the dishwasher.
Electromagnetic elds (EMF)
This machine complies with all applicable standards and regulations regarding exposure to electromagnetic
elds.
Recycling
- This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU).
- Follow your country’s rules for the separate collection of electrical and electronic products.
Correct disposal helps prevent negative consequences for the environment and human health.
Warranty and support
For service or support, contact your local dealer or an authorized service center.
Contact details are included in the warranty booklet supplied separately or visit www.gaggia.com or www.
gaggia.it.
Machines with classic milk frother / pannarello / steam
wand
Warning
- To avoid the danger of burns, be aware that dispensing may be preceded by small jets of hot water.
- Never touch the classic milk frother / pannarello / steam wand with bare hands, as it may become very hot.
Use the appropriate protective handle only.
Caution
- After frothing milk, quickly clean the classic milk frother by dispensing a small quantity of hot water into a
container. Then remove the external part of the classic milk frother and wash it with lukewarm water.
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Congratulations on your purchase of Gaggia Accademia!
This easy-to-use machine guarantees excellent results every day.
Thanks to the intuitive interface, you can choose among 19 beverages, customise
them and save them to the 4 available proles, where they can be instantly brought
up whenever you want.
Before being packed, each of our high-quality machines undergoes rigorous testing
in our laboratories in order to ensure its correct operation. Some coffee residue
might be found in your machine, since real coffee is normally used during testing.
However, this does not compromise the integrity of the product. Please be assured
that this is a brand new machine.
In this user manual you will find all the information you need to install, use, clean
and descale your machine. Before using it for the rst time, read the safety chapter
carefully and keep it for future reference.
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Contents
Machine overview (g.B/C) .................................................................................................................................................................................................................................................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................15
Control panel and display ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................... ...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................16
Control panel overview (g. A) ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................16
Main display icons (g. A) ...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................16
Touch screen / knob operation .................................................................................................................................................................................................................................................................................................................................................................................................................................................................................17
Machine installation ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... ...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................17
First use ...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................17
Manual rinse cycle ...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................18
Measuring the water hardness .................................................................................................................................................................................................................................................................................................................................................................................................................................................................................19
INTENZA+ water lter ......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................19
Demo mode (if any) ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................21
Cup warmer ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................21
Beverage brewing ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................21
Types of beverage ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................21
Adjusting the dispensing spout ...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................23
How to use the carafe ......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................23
"On the y" function ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................25
Coee brewing ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................25
Milk-based beverage brewing ......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................27
Latte Art frothing using the steam wand ........................................................................................................................................................................................................................................................................................................................................................................................................................28
Tea brewing .....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................29
Hot water brewing ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................29
Espresso Plus System (Flow Control) ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................30
Adjusting the grind settings ........................................................................................................................................................................................................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................................................................................................................................................................................................30
Beverage customisation ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................31
Beverage settings support information ................................................................................................................................................................................................................................................................................................................................................................................................................................31
Beverage settings ...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................32
Proles ..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................34
Choose a prole .........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................34
Add or delete a beverage ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................35
MEMO function ...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................35
Machine settings ..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................36
Cleaning and maintenance ......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................39
Cleaning table ......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................39
Milk carafe cleaning ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................40
Cleaning the steam wand ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................41
Cleaning the brew group .....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................42
Removing the brew group ..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................42
Cleaning the brew group under fresh water ...........................................................................................................................................................................................................................................................................................................................................................................................................................42
Cleaning the brew group with suitable pads to remove oily coee residues ..............................................................................................................................................................................................................................................43
Reinserting the brew group ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................43
Lubricating the brew group ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................44
Descaling ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................45
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Error code key ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................47
Troubleshooting .......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... ..........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................48
GAGGIA accessories .................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................51
Technical specications ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................51
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Machine overview (g.B/C)
1 Water tank lid 20 Coffee bean container lid
2 Water tank inner lid 21 Cup warmer
3 Water tank 22 Service door
4 Pre-ground coffee compartment 23 Service door opening button
5 Control panel 24 Internal drip tray
6 Steam wand 25 Brew group
7 Steam wand handle 26 Coffee pucks container
8 Steam wand nozzle 27 Milk container
9 Espresso Plus System (Flow control) 28 Carafe handle
10 External drip tray grid 29 Milk suction hose
11 External drip tray 30 Carafe dispensing spout
12 Full drip tray indicator 31 Milk dispensing unit
13 Milk carafe 32 Carafe coupling cover
14 Power button 33 Power cord
15 Power cord socket 34 Water hardness measuring strip
16 Adjustable coffee dispensing spout 35 Pre-ground coffee measuring scoop
17 Coffee grinder adjustment knob 36 Lubricant
18 Coffee bean container 37 Cleaning brush
19 Aroma lid 38 Water lter
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Control panel and display
This coffee machine features an easy-to-use, intuitive display. Please see below for
an in-depth explanation.
Main display icons (g. A)
8 Notications
These icons show the status of the
machine. They can be opened for better
understanding. By clicking on an open
notication, you can directly access the
setting, within the dedicated area.
9 Instruction Manual
By clicking on the icon you will nd a QR
code which, if scanned, will redirect you
to web page with the digital Instruction
Manuals.
10 Proles or Home
By Clicking on the icon, a window opens to
access the different proles or the HOME
screen.
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Espresso Plus System
(Flow control)
This icon gives you immediate and clear
feedback on the coffee intensity and crema
setting, by turning the knob on the coffee
dispensing spout.
Control panel overview (g. A)
1 Touch screen
All functions of the machine can be
selected via simple gestures such as
touching or dragging the functions for
navigation.
2
ON/OFF
ON/OFF
button
To switch the machine on or off.
3
HOME
HOME
button
To get to the beverage menu or the start
screen (if previously set).
4
CLEAN/SET
clean/setting
button
To get to the cleaning menu or machine
settings.
5
PURGE button
To start the cleaning or purging of the
steam wand.
6
Knob
When active, it can be used instead of
the touch screen to navigate among the
display menus.
7
START/STOP
START/STOP
button
Starts or stops brewing the selected
beverage or starts / stops the procedure
indicated on the display.
Note: the HOME
HOME
, CLEAN/SET
clean/setting
buttons have same functions as ESC
buttons. You can exit any screen shown on the display at any time by pressing one
of these buttons, which will then bring you back to their start menu.
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Machine installation
First use
Before commissioning the machine, follow these few simple steps.
Touch screen / knob operation
All display functions can be used via the touch screen. You can however operate
some functions via the knob.
When the knob can be used, the LED lights around it will be steady on.
Note: in the instruction manual the symbol will be used to indicate that both
knob and touch screen can be used for that function.
Note: just click on or on any other dark part of the screen to close a window.
1 Fit one end of the power cord to the socket on the side of the machine. Insert
the other end of the cord to a suitable power socket (see the data plate).
2 Insert the drip tray.
1
2
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3 The historical Gaggia logo will be displayed. Then, the machine will go in
stand-by mode. Press the ON/OFF
ON/OFF
button to start the machine.
4 Insert the coffee dispensing spout as shown in the gure.
5 Follow the directions on the display, until the rst installation is complete.
Note: to obtain a tastier coffee, we recommend that you initially prepare 5 cups of
coffee for the machine to make a self-adjustment setting.
Manual rinse cycle
During the rst installation or after a long period of machine inactivity, a manual
rinse cycle must be carried out.
1 Place a container under the coffee dispensing spout, scroll the different
beverages and click on ESPRESSO LUNGO, to enter the beverage settings.
2 Once in the beverage settings, click on the AROMA icon, select , the icon,
but do not add pre-ground coffee.
3 Press the START/STOP
START/STOP
button to start brewing. The machine will
dispense hot water.
4 Empty and reposition the container under the steam wand and select the
HOT WATER beverage, by placing it on the pedestal.
5 Press the START/STOP
START/STOP
button to start brewing.
6 Empty the container and repeat steps 4 to 6 until the water tank gets empty. .
7 When nished, rell the water tank up to the MAX level. The machine is now
ready for use.
PRE-GROUND COFFEE
PRE-GROUND COFFEE
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Measuring the water hardness
Upon machine commissioning, you will need to set the water hardness value.
Take out the water hardness measuring strip from the machine box. Follow
the steps shown on the display during installation phase. In case you want to
change water hardness settings later, press the CLEAN/SET
clean/setting
button, then
select SETTINGS
clean/setting
, and once in the settings menu, scroll and select WATER
HARDNESS.
1 Immerse the water hardness measuring strip in a glass of water for one
second. Remove the strip from the water and wait for one minute.
2 Check how many squares turn red.
3 Select the corresponding hardness value and conrm by pressing the .
Number of small
red squares
Value to be set Water hardness INTENZA+
1 very soft water A
2 soft water A
3 hard water B
4 very hard water C
INTENZA+ water lter
We recommend adding an INTENZA+ water lter, to limit limescale formation. This
will ensure a longer lifetime of your coffee machine and a better coffee aroma over
time.
Water represents an essential element for coffee brewing. Therefore, it is extremely
important that water be always ltered in a professional way.
The INTENZA+ water lter prevents the formation of mineral deposits while
improving the water quality.
Installing the INTENZA+ water lter
Immerse the INTENZA+ water lter in cold water and in vertical position, with lter
opening side upwards. Press both sides of the lter gently to let any air bubbles
out.
1 sec.
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Place the INTENZA+ lter in the water tank, taking care to position it correctly. Fill
the water tank and place it in its compartment.
Press the CLEAN/SET
clean/setting
button, select SETTINGS
clean/setting
, and once in the settings
menu, scroll and select WATER FILTER.
Follow the instructions shown on the display to activate the lter correctly.
Note: the lter activation procedure can be paused by pressing the START/
STOP
START/STOP
button. Press the START/STOP
START/STOP
button again to resume the lter
activation procedure.
Remove the INTENZA+ water lter from water. Set the machine according to the
measured water hardness (see the "Measuring water hardness" chapter) and the
letters found on the lter base:
A = soft water – 1 or 2 small squares
B = hard water (standard) – 3 small squares
C = very hard water – 4 small squares
Replacing the INTENZA+ water lter
When the INTENZA+ water lter runs out, an alarm message will be displayed.
1
Replace or disable it by pressing the CLEAN/SET
clean/setting
button and then the
SETTINGS
clean/setting
icon.
2 Scroll and select the WATER FILTER.
3 Select REPLACE or OFF and conrm with the icon.
Follow the instructions shown on the display to activate the lter correctly.
Note: If you are not replacing the lter, select OFF to disable the lter and its
notications.
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Demo mode (if any)
DEMO mode is a function that shows the main characteristics of the machine,
disabling its normal operation. You can activate this function by clicking on the
icon on the Gaggia Milano screen and exit at any time by clicking on the DEMO exit
icon.
Cup warmer
This function allows you to set the operation of the cup-warming surface located
on the top of the machine.
Once turned on, the plate takes a few minutes to reach the operating temperature.
This function can be activated by pressing the CLEAN/SET
clean/setting
button, selecting
SETTINGS
clean/setting
, and then CUP WARMER AND TIMER.
Once the cup warmer function is enabled, you can choose whether to activate a
wake-up timer to wake up the machine and have the cup warmer on, at the pre set
time.
Note: once a wake-up timer is activated, the machine stand-by automatically
switches to 60 mins to allow the cup warmer to perfectly heat the cups. Then, it
returns to the selected stand-by time.
Note: At the preset time, the machine will wake up displaying the "Cupwarmer ON"
icon. You just need to touch the screen to start the machine.
Beverage brewing
Types of beverage
Beverage name Description
Ristretto
30 ml
A ristretto, served in a small cup, is an espresso whose brewing time is
shorter than a regular espresso. As such, a ristretto is a shorter shot and
lower in caffeine.
Espresso
40 ml
The espresso is known around the globe as true "Italian coffee". Served in
a small cup, its unmistakeable characteristics are a full and intense aroma
and a top layer of compact, natural crema. It is the result of the hot-water
pressurised extraction process invented by Achille Gaggia in 1938.
Espresso lungo
80 ml
An espresso lungo is an espresso shot with a longer extraction time. It
is more diluted, with a different aromatic intensity and a higher caffeine
content. It is served in a medium-sized cup
Coffee
120 ml
Coffee is a beverage prepared with a greater quantity of water than an
espresso shot. It has a lighter aroma and is served in a medium-large cup.
Americano
40 ml
An Americano is a long, less intense coffee drink prepared by combining hot
water and espresso.
110 ml
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Cortado
40 ml
The cortado is an Argentinian beverage, consisting of an espresso shot with
a small quantity of milk. It is usually served in a small glass and is popular in
Spain, Portugal, and Latin America.
30 ml
Macchiatone
40 ml
Macchiatone is born in Venice. It consists of espresso coffee, milk and milk
foam in smaller quantities than cappuccino. It is served in a large cup.
40 ml
Melange
70 ml
Melange is a Viennese beverage consisting of one part coffee and one part
milk with foam. It is similar to cappuccino but lighter.
70 ml
Cappuccino
40 ml
The cappuccino is an Italian classic, among the most loved in the world. It is
prepared with espresso, milk and a milk froth, which must be no less than 1
cm thick. It is served in a large cup.
120 ml
Flat white
40x2 ml
A at white is a beverage of Australian origin which has a strong, dominant
coffee avour. It is composed of a double espresso and milk, toped with a
light layer of velvety foam.
80 ml
Cafè au lait
90 ml
A café au lait is a beverage composed of equal parts coffee and milk. This
can even be enriched by a thin layer of milk froth. It is served in a large cup.
90 ml
Caffélatte
60 ml
The Caffèlatte is a beverage that is mainly drunk at breakfast and consists of
espresso coffee and a good quantity of hot, not foamed milk. It is served in a
large cup or glass.
140 ml
Cappuccino XL
70 ml
An XL cappuccino is a cappuccino prepared with a greater quantity of
espresso and milk.
180 ml
Latte macchiato
40 ml
A latte macchiato is prepared with hot milk, one part milk froth and a small
quantity of espresso. It is served in a tall, transparent glass to allow the
separation of the three different layers to be seen.
240 ml
Frothed milk
180 ml
Frothed milk is used to make cappuccinos, latte macchiatos and several
other beverages. The result is a compact, homogeneous layer of milk froth.
Hot milk
180 ml
Hot milk can be tasted on its own, adding aromas or used in the preparation
of many other beverages, such as milk and coffee or hot chocolate.
Green tea
150 ml
Green tea is an age-old beverage with antioxidant properties, against
tiredness and fatigue. The beverage is obtained by brewing leaves in hot
water at about 80°C (175ºF).
Black tea
150 ml
Black tea is characterised by a very intense taste and is often drunk with
lemon or milk. It is obtained by brewing leaves in hot water at about 90° C
(195° F).
Hot water
150 ml
Hot water can be used to prepare hot teas, infusions and instant beverages.
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Adjusting the coee dispensing spout
The coffee dispensing spout can be adjusted depending on the cup used.
If you wish to try a traditional Italian espresso with a delicious layer of natural
crema on top, we suggest you to set the dispensing spout height close enough to
the cup.
If you wish to prepare beverages that require the use of tall or large glasses or
cups, you can remove the coffee dispensing spout or move it backwards.
How to use the carafe
Note: Before using the milk carafe, clean it thoroughly as described at the “Milk
carafe cleaning” chapter.
1 Turn the carafe dispensing spout clockwise.
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2 Press the release buttons to remove the lid.
Inserting the milk carafe
1 Remove the carafe coupling cover, if installed.
Removing the milk carafe
Rotate the carafe upwards until it naturally unlocks from its housing in the drip tray.
Then remove it.
3 Pour the milk into the carafe. The milk level must be between the minimum
(MIN) and the maximum (MAX) sign on the carafe. Place the lid back making
sure that the carafe dispensing spout is in central position to ensure a perfect
dosing.
2 Tilt the carafe slightly and insert it all the way into the guides of the machine,
until it hooks onto the external drip tray.
Note: do not force the carafe into position.
1
1
2
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Coee brewing
Coee beans
Warning: use only coffee beans that are suitable for espresso brewing. Do not put
any ground, unroasted, freeze-dried, or instant coffee in the coffee bean container,
as they may damage the machine.
Tip: preheat the cups on the cup warmer to enjoy a hotter coffee.
1 Place a cup under the coffee dispensing spout, then raise, lower or remove the
coffee spout according to the size of the cup being used.
"On the y" function
The "ON THE FLY" function allows you to change beverage quantities in real time,
while brewing.
1 By moving the slider showing the preset level to reach while brewing, you can
change the amount to be dispensed.
Note: as you move the slider, the preset level will be indicated by a white dot.
2 Once you have changed the quantity, conrm it with the icon.
Note: until you conrm with the icon, the change will not take place.
Note: if the coffee boost is activated, quantity cannot be changed after the second
grinding.
Note: if the quantity of a milk-based beverage is changed, the preset milk foam
level may change accordingly.
2 Scroll the different beverages to nd and select the desired coffee, by
placing it on the pedestal.
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Pre-ground coee
Use the measuring scoop supplied to put the correct dose in the pre-ground coffee
compartment.
1 Lift the lid of the pre-ground coffee compartment and add a level measuring
scoop of pre-ground coffee.
Warning: do not insert any other product than the pre-ground coffee, as the
machine could get damaged.
2 Place a cup under the coffee dispensing spout and select the desired beverage
by clicking on the beverage icon.
3 Once in the beverage settings, click on the AROMA icon.
4 Press icon or select it using the knob.
Note: The “pre-ground coffee" excludes the possibility of brewing two cups of
coffee at the same time.
Note: this function is not available for FLAT WHITE.
5 Press the START/STOP
START/STOP
button to start brewing coffee.
Note: you can stop brewing at any time by pressing START/STOP
START/STOP
button or
change the quantity by using the "ON THE FLY" function.
If you wish to customise the settings of a specic beverage, please refer to the
“Beverage customisation” chapter.
3 Once the desired beverage has been placed on the pedestal, press the
START/STOP
START/STOP
button to start brewing.
Note: you can also dispense by clicking on the desired beverage icon without
placing it on the pedestal, then pressing the START/STOP
START/STOP
button.
Note: you can interrupt the brewing at any time by pressing the START/STOP
START/STOP
button or change the quantity using the "ON THE FLY" function.
If you wish to customise the settings of a specic beverage, please refer to the
“Beverage customisation” chapter.
PRE-GROUND COFFEE
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Milk-based beverage brewing
Tip: to enjoy a hotter beverage, preheat the cups by putting them onto the cup
warmer.
Tip: to ensure a perfect result, we recommend using cold whole milk (at abt. 5°C)
with a protein content of at least 3% and a fat content of at least 3.5%. The proteins
will make the air be incorporated into the foam, while the fats will make it thick and
rm. Good results can also be obtained using semi-skimmed cow’s milk, some
types of lactose-free milk, soy, almond as well as with oat beverages.
1 Press the HOME
HOME
button and select your beverage from the menu, by
placing it on the pedestal.
- Place a suitable cup or glass beneath the coffee dispensing spout and
carafe dispensing spout.
- Press the START/STOP
START/STOP
button to start brewing the selected beverage.
Note: you can also dispense by clicking on the desired beverage icon without
placing it on the pedestal, then pressing the START/STOP
START/STOP
button.
2 The machine brews a default amount of coffee and milk into the cup or the
glass. Depending on the beverage chosen, either coffee or milk will be brewed
rst.
Note: you can interrupt the brewing at any time by pressing the START/STOP
START/STOP
button or change the quantity using the "ON THE FLY" function.
If you wish to customise the beverage before brewing, refer to the “Beverage
customisation” chapter.
3 Immediately after the milk is brewed, the machine emits a short steam shot to
keep the system running eciently.
4 Close the carafe dispensing spout to sanitize the milk circuit with steam. You
do not need to remove the milk from the carafe.
Warning: the carafe dispensing spout is to be tightly closed and aligned with the
handle to prevent water/steam splashing or pung.
The machine allows you to run a quick cleaning cycle whenever you wish, by
entering the relevant menu. Please refer to the "Carafe cleaning" chapter.
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Latte Art frothing using the steam wand
With the steam wand and a little practice, you can obtain a sweet and creamy
micro-foam that is ideal for a perfect Latte Art.
Tip: before proceeding with the milk foaming, purge the steam wand for a few
seconds by pressing the PURGE button to eliminate any possible condensation.
1 Fill a jug with cold milk of about 1/3 full.
2 Insert the nozzle of the wand just below the surface of the milk;
if too deep into the milk, milk foam will not be produced;
if too outside milk surface, large bubbles will be produced getting immediately
runny.
3 Keep the nozzle not in the middle, but close to the edge of the jug, thus creating
an inclination suitable to produce a stronger swirl.
4 Press HOME
HOME
button to access the beverage menu. Select STEAM, then
press the START/STOP
START/STOP
button to start foaming the milk.
5 For proper milk foaming, keep the steam nozzle in contact with the milk and
not with milk foam. Then, as the foam layer increases, slightly raise the jug
keeping the nozzle in contact with the milk and without touching the bottom of
the jug.
Once the desired frothing has been achieved, push the steam wand deeper into
the milk to heat it completely.
6 When the milk foam reaches the desired consistency. Press the START/STOP
START/STOP
button to stop steam dispensing. Wait until the steam dispensing has
stopped completely, before removing the jug.
Note: always keep one hand onto the rounded part of the jug to feel the
temperature increase on the milk portion not foamed.
Note: gently beat the jug onto the table to get milk foam more compact. Leave it
rest for at least 30 secs. The milk becomes more homogeneous.
7 After foaming the milk, clean the steam wand via the PURGE button.
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Tea brewing
Warning: when brewing starts, the steam wand may spray steam and hot water
jets.
1 Put some loose tea into a tea strainer or put directly a tea bag into a cup.
2 Place the cup under the steam wand.
3 Press the HOME
HOME
button, scroll and select your TEA by placing it on the
pedestal.
4 Press START/STOP
START/STOP
button to start hot water brewing.
Hot water temperature for brewing depends on the type of tea chosen. You need
approximately 80°C for GREEN TEA and 90°C for BLACK TEA brewing.
Note: you can also dispense by clicking on the desired tea icon without placing it
on the pedestal, then pressing the START/STOP
START/STOP
button.
Note: you can interrupt the brewing at any time by pressing the START/STOP
START/STOP
button or change the quantity using the "ON THE FLY" function.
If you wish to customise the water quantity before brewing, refer to the “Beverage
customisation” chapter.
Tip: refer also to the tea package instructions for a perfect tea brewing.
Hot water brewing
Warning: when brewing starts, the steam wand may spray steam and hot water
jets.
1 Place a container under the steam wand.
2 Press the HOME
HOME
button, scroll the various beverages, then select HOT
WATER.
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3 Once you have placed the beverage on the pedestal, press the START/STOP
START/STOP
button to start brewing.
Note: you can interrupt the brewing at any time by pressing the START/STOP
START/STOP
button or change the quantity using the "ON THE FLY" function.
If you wish to customise the water quantity before brewing, refer to the “Beverage
customisation” chapter.
Espresso Plus System (Flow Control)
The Espresso Plus System function has been expressly designed to give the coffee
the desired body and taste intensity. You can choose from a rich crema with an
intense avour to a more delicate and lighter taste.
Just turn the knob and set the coffee intensity from mild to strong, according to
your taste.
The adjustment can also be made while the coffee is brewing. It will take
immediate effect on the selected brew.
By turning the knob the active Espresso Plus System area will be displayed. By
clicking directly on the Espresso Plus System icon you can view the 3 different
areas:
- Full body, thick crema;
- Regular body and crema;
- Lighter body, thinner crema.
Adjusting the grind settings
The grind settings can be adjusted via the knob located on the coffee bean
container.
Note: the grind setting can only be adjusted while the machine is grinding the
coffee beans. The difference in taste will be perceived after 2-3 coffee brewings.
Warning: to avoid damages to the coffee grinder, do not rotate the grinder
adjustment knob by more than one notch at a time.
1 Place a cup under the coffee dispensing spout.
2 Open the lid of the coffee bean container.
3 Prepare an espresso as described in chapter “ Brewing coffee using coffee
beans".
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4 Adjust the coffee grinding with the machine in operation, by pressing and
turning the knob left- or rightwards of one notch at a time.
5 You can select from 8 different grinding settings. The smaller the notch value,
the stronger and richer the coffee.
Note:
- Coarse grind: lighter taste, suitable for dark roasted coffee blends (4-8);
- Fine grind: stronger taste, for light roasted coffee blends (1-4);
Beverage customisation
This machine allows you to modify the settings of a beverage according to your
preferences, thus saving the modied beverage among one of the 4 proles
available.
Beverage settings support information
When you enter the settings of a drink, by clicking on the icon at the top right,
you will nd a brief explanation of the parameters that can be modied and how
they can affect the nal result in the cup.
After entering this function, you can use the and icons to display the different
explanations. Or click on the icon to close the support function.
1
2
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Beverage settings
Press HOME
HOME
button and select your beverage, by clicking on it.
All the settings that can be adjusted and/or selected are displayed on the screen.
Based on the type of beverage you want, you can adjust and/or select:
- coffee, milk and/or water quantities;
- aroma intensity (only when using coffee beans);
- coffee boost function;
- use of pre-ground coffee;
- pre-brewing function;
- milk foam quantity;
- brewing two cups at a time;
- coffee temperature;
- beverage renaming;
- save function;
Beverage quantity
Once you click on the COFFEE , MILK or WATER icons,
move the slider on the touch screen or use the knob to set the desired quantity.
Exit the function by clicking on the icon or on the dark part of the screen to pass
to another setting.
Coee boost
Click on the icon to open the function, select the icon by clicking it
or using the knob. The machine will perform a double grinding to make the coffee
taste more intense. It can be used for a coffee quantity greater than or equal to 50
ml.
Note: if you set the coffee boost with a beverage quantity of less than 50 ml, it
will automatically be increased to 50 ml. If the beverage quantity is set below
50ml, coffee boost is deselected and aroma will automatically be set to maximum
intensity.
Aroma function
Click on the relevant icon to change the intensity of the aroma. A window
will open, click on the icon several times or use the knob until the desired
aroma is selected. Each time you click the icon, the aroma intensity changes by
one degree at a time:
1 Very light
2 Mild
3 Normal
4 Strong
5 Very strong
1
2
3
4
5
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Pre-ground coee
Click on icon to open the function, select icon to activate the pre-
ground coffee.
Note: this function only allows brewing one coffee at a time.
Pre-brewing
A longer or shorter pre-brewing can enhance the taste of coffee, depending on the
type of coffee blend used.
Click on the PRE-BREWING icon several times to select a pre-brewing time:
- Pre-brewing disabled;
- Short pre-brewing;
- Medium pre-brewing:
- Long pre-brewing;
Milk foam
Click on the icon and select the desired quantity of foam. You can select 4
levels, from hot milk with a thin layer of foam to a richer and homogeneous milk
foam layer:
- hot milk, with a thin layer of foam;
- low foam layer;
- medium foam layer;
- rich foam layer.
Two cups
Click on the icon to brew two cups, or the icon to prepare only one cup.
The beverage picture in the middle of the display will indicate the number of cups
selected.
Note: the TWO CUPS function is only available for some kind of beverages.
Temperature
Click on the TEMPERATURE icon several times to change the temperature of
the beverage from the following options:
- low;
- medium;
- high;
PRE-GROUND COFFEE
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Renaming the beverage
By clicking on the icon you can change the name of the beverage and then save
it in your prole. The same beverage can be saved several times in the same prole
(Ex: espresso A, espresso B, strong espresso, etc).
The keyboard has multiple screens to enable special characters input.
Click on the icon on the keypad to change screen.
Saving in a prole
1 Once you have customised the beverage according to your tastes, you can
save it in a prole by clicking on the icon.
2 Choose the prole in which you want to save the beverage from among 4
available ones.
Proles
The machine allows you to change the settings of a beverage and rename it
according to your preferences, by saving it in one of the 4 available proles.
Choose a prole
1 Click icon.
2 Select your preferred prole colour.
The prole will be empty if no beverage has yet been entered and the selection
pedestal will be of the same colour as the chosen prole.
3 To return to the HOME screen, click the icon and select icon.
3 If you have already saved other beverages in your prole, you can choose
where to enter it.
Scroll the list of beverages using the touch screen or the knob, place the
beverage on the pedestal in the preferred position and press the icon to
conrm.
Note : if you do not wish to save the beverage, simply click on the icon.
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Add or delete a beverage
1 Press icon.
2 The beverage list will be displayed. Scroll beverages and select the one you
want to save in your prole. If you want to customise it, go to the "Beverage
settings" chapter.
3 Click on the icon to save the beverage. If you have already saved other
beverages in your prole, you can choose where to enter it.
Scroll the list of beverages, place the beverage on the pedestal in the
preferred position and press icon to conrm.
Note : if you do not wish to save the beverage, simply click on the icon.
4 The beverage is added in your prole and is now ready to be brewed via the
START/STOP
START/STOP
button.
Note: to exit use HOME
HOME
, CLEAN/SET
clean/setting
buttons, or click on icon and
select icon.
Note: Once used, the prole icon will be fully coloured.
5 The beverage saved in your prole can be modied and saved by overwriting
the settings or deleted using icon once it has been placed on the pedestal.
You will be asked to conrm deletion twice.
MEMO function
If you dispense a beverage from the proles and change the quantity while
dispensing by means of the “ON THE FLY” function, you can save the new setting
by overwriting the previous one. At the end of the dispensing, you will be asked if
you want to save the setting.
Note: the machine does not require saving if dispensing is stopped using the
START/STOP
START/STOP
button.
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Machine settings
By pressing the CLEAN/SET
clean/setting
button and SETTINGS
clean/setting
icon on the display,
you can reset or modify some machine parameters such as:
- Language
- Date and time
- Unit of measurement
- Button sound
- Start screen
- Cup warmer and timer
- Eco mode
- Reset to factory settings
- Beverage counter
- Water hardness
- Water lter
- Stand-by timer
Language
Select LANGUAGES, scroll the list of available languages, select and conrm the
required language:
Lingue disponibili
ITALIAN DANISH CZECH
ENGLISH GREEK SLOVAK
GERMAN POLISH LITHUANIAN
FRENCH RUSSIAN JAPANESE
SPANISH ROMANIAN KOREAN
PORTUGUESE HUNGARIAN CHINESE TRADITIONAL
DUTCH BULGARIAN CHINESE SIMPLIFIED
Date and time
1 Once the DATE AND TIME function has been selected, you can change them by
scrolling day, month and year using the touch screen or by clicking on one of
the items and selecting the value via the knob.
2 Conrm by clicking on the icon to go to the next screen which allows you to
set the time by following the same logic described for the date.
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Units
By selecting UNITS:
you can set the measurement units to “ml” or “oz”.
Button sound
By selecting the BUTTON SOUND:
you can turn the button sound on or off.
Start Screen
By selecting START SCREEN:
you can set your prole as your startup screen.
After pressing on START SCREEN, select and conrm with icon the desired
prole.
Whenever the machine turns on or when you press the HOME
HOME
button, the
prole set will be displayed.
Cup warmer and timer
By selecting CUP WARMER AND TIMER:
you can enable or disable the cup warmer.
Once the cup warmer has been activated, you can set a machine wake-up timer by
clicking on ON.
You can enable up to 3 timers by clicking on timer and setting the time and days of
the week you want.
Once conrmed, via the icon, these will be updated within the timer. A green
square indicates when the timer is active.
The timer can be enabled or disabled by clicking on this square.
Conrm all settings before exiting the function by clicking on the icon.
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Eco mode
The ECO MODE function enables energy saving. If activated, the machine sets
automatically as follows:
- Cup warmer is OFF;
- Buttons lighting is OFF;
- Button sound is OFF;
- Stand-by time is set to 15 mins;
- Screen brightness (if not touched) is low.
Reset to factory settings
The machine can be set back to the factory setting. The machine will ask you for a
double conrmation before proceeding. All parameters will be reset except those
relating to proles (MY FAVOURITES) and the beverage counter.
Beverage counter
The number of cups for each chosen beverage can be displayed from the rst
brewing onwards. These data cannot be reset.
Water hardness
Select WATER HARDNESS. You can set and adapt the water hardness in use in
your home. Find out the correct values to set as per the instructions given in the
"Measuring water hardness" chapter.
Water lter
Once the WATER FILTER has been selected, follow the instructions on the
display and in chapter "Installing the INTENZA+ water lter" and in "Replacing the
INTENZA+ water lter".
Stand-by timer
After selecting the STAND-BY TIMER, set the timer by scrolling on the touch screen
or via the knob.
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Cleaning and maintenance
Regular cleaning and maintenance keep the machine in top condition and ensure
consistently great coffee, constant brewing ow, and an excellent milk foam. Refer
to the following table to know when and how removable parts of the machine need
to be cleaned. For further details, refer to the relevant chapters.
Cleaning table
Part description When to clean How to clean
Milk carafe. After use. After every milk-based brewing, when you close
the carafe dispensing spout the machine will
sanitize the milk circuit with steam.
If this does not start immediately after brewing,
it will however start once the carafe dispensing
spout be closed.
You can carry out a further quick cleaning
whenever you want via the QUICK CLEAN
function, in the relevant area.
Weekly. Disassemble the milk carafe and clean all parts
under fresh water.
Monthly. Start the DEEP CLEAN cycle by following the
instructions described in the "Milk carafe deep
clean" chapter.
For this milk circuit cleaning cycle, use the Philips
product "Milk circuit cleaner".
Steam wand. After use. Clean the steam wand externally with a damp
cloth and internally using the PURGE button.
Brew group. Weekly. Remove the brew group and clean it under fresh
water.
Depending on usage. See chapter“Cleaning and lubricating the brew
group”.
Monthly. Clean the brew group with the Gaggia coffee oil
remover to remove any oily coffee residue.
Full external drip tray. When the red indicator comes out
from the grid.
Empty the drip tray and clean it under running
water.
Full internal drip tray. Whenever the machine requires
it.
Empty the drip tray and clean it under fresh water
This operation must be performed when the
machine is ON.
Coffee pucks
container
Whenever the machine requires it Empty the coffee pucks container and wash it
under fresh water. Make sure that the machine is
switched on during this operation; otherwise the
coffee grounds container will not reset.
Water tank Weekly Clean under fresh water.
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Part description When to clean How to clean
Pre-ground coffee
compartment/coffee
outlet duct
Weekly Clean the upper part using the handle of a spoon,
as shown below.
Milk carafe cleaning
Steam hygiene
By closing the carafe dispensing spout, the machine automatically sanitises. The
milk can be kept inside the carafe.
Deep clean
The carafe deep clean cycle provides an intensive cleaning of the entire milk circuit
using the Philips “Milk circuit cleaner” product. This cycle is selected by means of
the CLEAN/SET
clean/setting
button.
Select the CLEANING
clean/setting
icon, then click on DEEP CLEAN and follow the
instructions on the display.
Quick clean
The quick clean programme includes the cleaning of the milk dispensing spout.
The cleaning procedure can be carried out with milk in the carafe. This cycle is
selected by means of the CLEAN/SET
clean/setting
button. Select CLEANING
clean/setting
icon, click
on QUICK CLEAN and follow the instructions on the display.
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Cleaning the carafe parts under fresh water
The milk carafe should be cleaned after disassembling all parts and be washed
under fresh water, by following the steps below.
1 Turn the carafe dispensing spout clockwise up to the symbol (g. 01).
2 Press the release buttons to remove the lid (g. 02).
3 Turn the carafe dispensing spout anticlockwise up to the symbol .(g. 03).
4 Remove the connector to be inserted into the machine (g. 04).
5 Remove the carafe dispensing spout (g. 05).
6 Remove the milk suction hose (g. 06).
7 Remove the external support by pulling it (g. 07).
8 Remove the internal support (g. 08).
9 Clean all parts with warm water.
10 Reassemble all the parts in reverse order.
Cleaning the steam wand
After each milk frothing:
1 Clean the steam wand with a damp cloth. For a deep cleaning unscrew the
nozzle and wash it with running water.
2 Press the PURGE button and blow out the steam to clean the wand of any
milk residue.
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Cleaning the brew group
Warning: never put the brew group in the dishwasher and never use dishwashing
detergents, since these can damage the brew group and alter the coffee taste.
Removing the brew group
1 Turn off the machine and disconnect the power cord.
2 Press the button on the left side of the machine and open the service door.
4 Press the PUSH lever (1) and pull the handle of the brew group (2) to remove it
from the machine.
Cleaning the brew group under fresh water
1 Clean the coffee outlet duct thoroughly with a teaspoon handle or with another
round-tipped kitchen utensil.
3 Remove the internal drip tray and the coffee pucks container.
1
2
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Cleaning the brew group with coee cleaning tablets
Warning: use only Gaggia tablets for removing oily coffee residue.
1 Place a container under the coffee dispensing spout.
2 Press the CLEAN/SET
clean/setting
button and select the CLEANING
clean/setting
icon shown on
the display.
3 Select BREW GROUP CLEANING and press the START/STOP
START/STOP
button to
start the cleaning procedure.
4 Follow the instructions shown on the display to clean the brew group correctly.
5 The procedure will take approximately 5 minutes. The START/STOP
START/STOP
button can be used to pause and resume the procedure.
Reinserting the brew group
1 Before reinserting the brew group into the machine, make sure that the two
yellow reference marks on the side match. If this is not the case, perform the
following step:
Make sure that the lever is in contact with the base of the brew group.
2 Thoroughly rinse the brew group using lukewarm water. Carefully wash the
upper lter.
3 Let the brew group dry in the air.
Note: do not dry the brew group using cloths to prevent that any bres penetrate
inside.
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2 Make sure that the yellow locking hook of the brew group is in the correct
position.
To position the hook correctly, push it upwards to the highest possible position.
If the hook is still in a lower position, this means that it has not been correctly
positioned.
3 Reinsert the brew group into the machine along the side guides until it locks in
position with a click.
Warning: do not press the PUSH lever.
4 Insert the internal drip tray and the coffee pucks container.
5 Close the service door.
Lubricating the brew group
To ensure the perfect performance of the machine, it is necessary to lubricate the
brew group. Refer to the following table for the frequency of lubrication.
Frequency of use
Number of daily brewed
beverages
Lubrication
frequency
Low 1-5 Every 4 months
Regular 6-10 Every 2 months
High >10 Monthly
1 Turn off the appliance and unplug the power cord.
2 Remove the brew group and rinse it with lukewarm water (see chapter "Brew
group cleaning under fresh water").
3 Apply a thin layer of the supplied lubricant around the insertion pin located at
the bottom of the brew group.
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4 Apply a thin layer of lubricant to the guides on both sides (see gure).
5 Reinsert the brew group (see the "Reinserting the brew group" chapter).
Note: the lubricant tube can be used numerous times.
Descaling
Descaling procedure
Descaling should be done whenever necessary.
Use only the Gaggia descaling solution designed to guarantee high quality
performance of the machine. The use of different products could damage the
machine and leave residues in the water. Failure to descale the machine will void
the warranty.
1
Press the CLEAN/SET
clean/setting
button and select the CLEANING
clean/setting
icon, on the
display. Otherwise, you can use the notications to access .
- Press the DESCALING icon and then press the START/STOP
START/STOP
button.
2 Remove the internal drip tray and the coffee pucks container, empty them and
insert them back into the machine.
3 Turn the Espresso Plus System knob anticlockwise up to the limit stop.
4 Remove the water tank and empty it. Remove the INTENZA+ lter, if present.
5 Pour the entire bottle of the Gaggia descaling solution into the water tank. Fill it
with water up to the MAX level and put it back into the machine body.
MAX
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6 Fill the milk carafe halfway with water and insert it into the machine.
7 Follow the instructions shown on the display to launch the descaling
procedure. This procedure takes about 25 minutes and consists of a descaling
cycle and a rinse cycle, performed with dispensing at regular intervals.
8 Once the descaling cycle has nished, rinse the water tank, the carafe and the
water circuit as per the displayed instructions.
9 Put back the INTENZA+ lter into the water tank.
Note: You can pause and resume the procedure at any time by pressing the
START/STOP
START/STOP
button.
Warning: when the descaling cycle is running, the brew group cannot be removed.
Wait for the descaling process to nish, then remove the brew group.
Instructions to follow in case of descaling process
interruption
You can exit the descaling procedure by pressing the ON/OFF
ON/OFF
button on the
control panel. If the descaling procedure is interrupted before completion, proceed
as follows:
1 Empty the water tank and wash it thoroughly.
2 Fill the water tank with fresh water up to the MAX level. Then switch on again
the machine. The machine will warm up and perform an automatic rinse cycle.
3 Before any brewing, we suggest you to run a manual rinse cycle as described
in the dedicated chapter.
Note: if this procedure has not been completed, it will be necessary to carry out a
new descaling cycle as soon as possible.
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Error code key
The list below reports the error codes that the display can show, their meanings
and how to solve the problem. If the indicated solutions are ineffective because
the display continues to show the error code icon and the machine does not return
to normal operation, or if other error codes are displayed, you must contact an
authorized service center or distributors in your country.
The contact info is listed on www.gaggia.com and www.gaggia.it.
Error code Problem Cause Possible solution
01 The coffee grinder is
clogged.
The coffee outlet duct
is clogged.
Remove the power cord and remove the
brew group. Clean the coffee outlet duct
thoroughly using a spoon handle. Switch
the appliance back on again.
03 - 04 A problem occurred in the
brew group.
The brew group is dirty
or not well lubricated..
Switch off the machine. Remove the brew
group and clean it thoroughly. (Refer to the
“Cleaning the Brew Group” chapter)
The brew group is not
positioned correctly.
Switch off the machine. Remove the brew
group and reinsert it. Ensure that the brew
group is in the correct position before
inserting it. Refer to the “Reinserting the
brew group” chapter.
05 A problem occurred in the
water circuit.
There is air in the water
circuit.
Remove and reinsert the tank in the
machine a couple of times. Make sure you
insert the tank correctly in the machine.
Check that the water tank seat is clean.
If you use an “INTENZA+” lter: pull out the
lter from the water tank and shake it to
remove the air from the lter. Then place
the "INTENZA+" lter back into the water
tank.
14 The machine is
overheated.
There may be multiple
causes.
Switch off the machine and switch it back
on again after 30 minutes. Perform this
operation 2 or 3 times.
START/STOP
ON/OFF
my favourites
HOME
clean/setting
x x
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Troubleshooting
This chapter outlines the most common problems you may encounter while using
the machine. If you are unable to solve the problem using the information provided
below, visit the FAQ sections on www.gaggia.com or www.gaggia.it or contact
either the Customer Service Centre or the local distributors in your country.
Problem Cause Solution
The machine does not
switch on.
The machine is not connected. Check that the power cord has been inserted
correctly.
The on / off button was not
pressed and held down long
enough.
Keep the on / off button pressed for a few
seconds.
The internal drip tray
lls quickly.
It is a normal phenomenon. The
machine uses water to rinse the
internal circuit and the brew group.
Part of the water ows through the
internal system directly into the
drip tray.
Empty the internal drip tray whenever the
machine requires it.
The red “full drip tray”
indicator is blocked.
The external drip tray is to be
cleaned.
Clean the external drip tray and the part below
the indicator with running water and a little
dishwashing detergent.
The “Empty coffee
pucks container” alarm
remains on.
The coffee pucks container has
been emptied when the machine
was off or was placed back too
quickly.
Empty the coffee pucks container when
the machine is on and always wait about 5
seconds before placing it back. This will reset
the counter.
The machine requests
to empty the coffee
pucks container, even if
the container is not full.
The coffee pucks container has
been put back too quickly.
Empty the coffee pucks container when
the machine is on and always wait about 5
seconds before placing it back. This resets the
coffee pucks counter and the number of coffee
pucks is counted correctly.
The coffee pucks
container is too full and
the “Empty coffee pucks
container” alarm did not
appear on the display.
The internal drip tray has been
emptied without also emptying the
coffee pucks container.
When removing the internal drip tray, empty
the coffee pucks container, even if it is almost
empty. This ensures that the coffee pucks
counter is reset and the number of coffee
pucks is counted correctly.
The coffee pucks container has
been emptied when the machine
was off.
Empty the coffee pucks container when the
machine is on.
Impossible to remove
the brew group.
The brew group is not in the correct
position.
To reset the machine: close the service door,
switch the machine off and on and wait for the
machine to be ready for use. Try removing the
brew group again.
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Problem Cause Solution
The brew group cannot
be inserted.
The brew group is not in the correct
position.
The brew group has not been positioned
correctly before being placed back. Ensure that
the lever is in contact with the base of the brew
group and that the hook of the brew group is
in its correct position. See the “Reinserting the
brew group” chapter.
To reset the machine: insert the coffee pucks
container and the internal drip tray, without
inserting the brew group. Close the service
door and pull the plug out of the socket.
Reinsert the plug, switch the machine on again,
then try reinserting the brew group.
The espresso is not
creamy enough or it is
watery.
The coffee grinder is set to a
coarse grinding.
Adjust the coffee grinder to a ner setting.
The Espresso Plus System is not in
the correct position.
Psition the knob on the area that on the display
indicates a more intense taste and richer
crema.
The coffee outlet duct is clogged. Clean the coffee outlet duct with a spoon as
described in the “Cleaning the brew group
under running water” chapter.
The brewed coffee is
not hot enough.
The brewed coffee is not hot
enough.
Set the menu temperature to “MAX”.
The cups are not hot. Heat the cups using the cup warmer.
The machine grinds the
coffee beans, but no
brewing happens.
The coffee grinder is set to a too
ne grinding.
Adjust the coffee grinder to a coarser grind and
wash the brew group.
The coffee dispensing spout is
blocked.
Dispense a long coffee from pre-ground coffee
but without actually adding pre-ground coffee.
The nozzles of the coffee
dispensing spout are blocked.
Clean the nozzles of the coffee dispensing
spout with a small bottlebrush.
The coffee comes out
slowly or in drops.
The coffee grinder is set to a too
ne grinding.
Adjust the coffee grinder to a coarser grind and
wash the brew group.
The nozzles of the coffee
dispensing spout are blocked.
Clean the nozzles of the coffee dispensing
spout with a small bottlebrush.
The machine circuit is clogged by
limescale.
Descale the machine.
The “Close coffee bean
container lids” alarm
remains on.
The aroma lid has not been
inserted.
Insert the aroma lid before closing the coffee
bean container lid.
Changes entered in the
machine settings are
not implemented.
Changes to the settings for stand-
by time, cup warmer and timer, as
well as button sounds have been
entered when the ECO MODE was
on.
Disable the ECO MODE function to implement
the required changes.
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Problem Cause Solution
The milk does not froth.
The milk dispensing spout is dirty
or the carafe has not been inserted
correctly, or the milk carafe has not
been assembled with all its parts.
Clean the carafe according to the "Accurate
cleaning of the milk carafe under running
water" chapter and ensure that it is positioned
and inserted correctly.
Ensure that all components have been
correctly assembled.
The steam wand nozzle is clogged. Wash the steam nozzle with running water and
clean the circuit using thePURGE
button.
The type of milk used is not
suitable for foaming, such as rice or
coconut milk.
The amount and the quality of froth vary
depending on the type of milk.
The “INTENZA+” lter
cannot be inserted.
Remove the air from the lter. Let the air bubbles out of the lter.
The tank still contains some water. Empty the water tank before installing the lter.
The rubber seal is not inserted onto
the “INTENZA+” lter.
Check the packaging and insert the seal onto
the “INTENZA+” lter.
You can not activate the
“INTENZA+” lter.
Another lter is already active. The machine indicates the lter usage in
percentage.
However, if you want to activate a new lter
before the one currently in use has expired, the
latter must be disabled rst as described in the
section “Replacing INTENZA+ water lter”.
There is some water
under the machine.
The internal drip tray has not been
inserted.
Insert the dip tray.
The machine does not
respond to commands
and DEMO has
appeared on the display.
You mistakenly entered in the
DEMO mode, for retailers only, via a
button combination.
Exit this mode via the button combination
(ON/OFF
ON/OFF
- HOME
HOME
- CLEAN/SET
clean/setting
-
PURGE ).
The machine does not
require saving via the
MEMO function.
You are dispensing from the HOME
screen and not from the PROFILES
one.
To use the MEMO function, you should
dispense from the PROFILES screen.
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Technical specications
Nominal voltage - Power rating -
Power supply
See data plate inside the service
door
Machine body material Thermoplastic/Metal/Glass
Dimensions 282 x 385 x 428 mm
Weight 13,8 Kg
Power cord length 1200 mm
Control panel Front panel
Cup size Up to 110 mm with dispensing
spout inserted, 155 mm without it
Water tank 1.6 litres - Removable type
Coffee beans container capacity 350 g
coffee pucks container capacity 14
Pump pressure 15 bar
Boiler Stainless steel boiler
Safety devices Thermal fuse
GAGGIA accessories
Coffee and machine accessories can be ordered in the authorised centres in Italy
or dealers in your country.
Descaler
Coffee range - available in beans and powder: 100% Arabica / Intense / Decaffeinated
INTENZA+ water lter Coffee oil remover pads Milk circuit cleaner
(Philips)
GAGGIA
S.p.a. reserves the right to make any necessary modification.
GAGGIA S.p.A.
Sede Amministrativa/Administrative Oce
Via Torretta, 240
40041 Gaggio Montano - Bologna - Italia
+39 0534 771111
www.gaggia.it www.gaggia.com
COD. - Rev.00 - 05/12/22
