User Guide
Indoor/Outdoor Pan/Tilt Security Wi-Fi Camera
©2025 TP-Link 1900000449 REV1.0.0
Contents
About This Guide ······················································································································· 1
Introduction ·································································································································· 2
Appearance ·································································································································· 3
Set Up Your Camera ················································································································· 5
Set Up Using Amazon Frustration-Free Setup ·························································· 6
Install a microSD Card ·········································································································· 10
Mount Your Camera··············································································································· 11
How to Reset Your Camera ······························································································· 14
Authentication ·························································································································· 15
1
About This Guide
This guide provides a brief introduction to the Indoor/Outdoor Pan/Tilt Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and
descriptions in this guide are only examples and may not reect your actual Tapo Camera experience.
Conventions
In this guide, the following convention is used:
Convention Description
Blue
Key information appears in blue, including management page text such as menus, items, buttons and so on.
Underline
Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note:
Ignoring this type of note might result in a malfunction or damage to the device.
More Info
• Specications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/
2
Introduction
The Indoor/Outdoor Pan/Tilt Security Wi-Fi Camera helps you add security to your home wherever and whenever. You can enjoy exible placement
indoors or outdoors, and get all-round protection with a 2K 3MP live view, displaying vivid colors even at night.
• Motion Detection and Tracking – Whenever a camera detects motion, it will automatically follow the subject.
• Color Night Vision with Spotlights – Reveals high-delity details and color at night with the embedded spotlights.
• IP65 Weatherproof – Performs well even in harsh environments with rain and dust, ideal for indoor/outdoor scenarios.
• Compact Design for Multiple Installation Methods – It can be placed upright or upside down, on a desk, hung on a wall, mounted on the ceiling, or
held by a rod.
• Smart AI Detection – Smart AI identies people and detects crying babies, notifying users as needed.
• Customizable Block Zones – Set customizable block zones to keep private areas from being monitored.
• Local* and Cloud** Storage – Save recorded videos to a microSD card (up to 512 GB)* or by using Tapo Care** cloud storage services.
*microSD card purchased separately.
**Subscribe for cloud storage at https://www.tapo.com/tapocare/
• Two-Way Audio – Communicate in real time through a built-in microphone and speaker.
• Activity Zones – Set up your own activity zones to only receive alerts that matter.
3
Appearance
Front
Back
1 System LED
2 Lens
3 Microphone
4
IR LED
5
5
White Light LED
8 Speaker
9 USB Type-C Power Port
6
Reset Button
• Use a pin to press and hold for 5s: Reset Wi-Fi settings
• Use a pin to press and hold for 10s: Reset to factory settings
7 microSD Card Slot
Insert a microSD card (not included) and initialize it on the Tapo
app for local recording.
microSD
*Rotate the camera body up and open the silicone cover
to nd the reset button and microSD card slot.
4
Blinking red and green
Blinking red slowly
Solid amber
Blinking red quickly
Solid red
Solid green
Blinking green quickly
Starting up
Connected to the cloud
Ready for setup
Connecting to Wi-Fi
Connected to Wi-Fi
Camera resetting
Camera updating
System LED Indication
5
Set Up Your Camera
Follow the steps below to get started with your new camera.
Step 1. Download Tapo App
Get the Tapo app from the App Store or
Google Play, or by scanning the QR code
below.
Step 2. Log In
Open the app, and log in with your TP-Link ID.
If you don't have an account, create one rst.
Step 3. Add Your Camera
Tap the button > Add Device in the app and
search for your model. Follow app instructions
to complete the setup.
OR
6
Set Up Using Amazon Frustration-Free Setup
Note: TCW30 does not support Amazon Frustration-Free Setup.
What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi
password on each device.
To use this feature, conrm the following:
● The new Tapo device supports Amazon FFS.
● The new Tapo device is purchased from Amazon.
● You have an Amazon FFS enabled Alexa device or router.
● You have saved your Wi-Fi information to Amazon by using Alexa echo.
● Your Tapo device and router are on the same network as your Alexa echo.
LED Indications during Amazon Frustration-Free Setup
LED Status
Blinking red and green Ready for setup
Blinking amber FFS setup in progress
Solid green Working properly
If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )
7
1. Open the Amazon Alexa app. Then tap More and select Skills &
Games.
How to use Amazon Frustration-Free Setup with Tapo devices
2. Enter Tapo in the search bar and choose Tapo.
8
3. Tap the ENABLE TO USE button.
4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized
successfully, the message Tapo has been successfully linked will come up.
9
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
For setting up more Tapo devices, just plug in and enjoy!
Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and
joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model,
and then follow the app instructions.)
10
Install a microSD Card
Follow the steps below to install the microSD card for local recording.
You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.
1. Manually rotate the camera body up and open the silicone cover to
nd the reset button and microSD card slot.
2. Identify the direction of the microSD card and carefully insert the card
into the slot. Push in the card until you hear a clicking sound.
microSD
11
Mount Your Camera
When you nish adding your camera to the Tapo app, you can set it on a table or shelf. You can also mount it on a wall or ceiling with the provided
mounting template and screws, or mount it on the pole with a mounting loop (not included).
Option 1: Wall Mount
Route the power cord through the opening at
the bracket's bend.
2. Route the Power Cord
Stick the mounting template to the desired
mounting place. Drill two screw holes according
to the template.
1. Drill Holes
Φ=6 mm (15/64 in.)
Align the snap-t and slide the camera base onto
the bracket from the inside outward until it clicks
securely into place.
4. Secure the Camera
Insert two anchors into the holes and use the
screws to ax the bracket over the anchors. Plug
the Type-C connector into the camera base.
3. Install the Bracket
1 2
12
Option 2: Ceiling Mount
Route the power cord through the opening at
the bracket's bend.
2. Route the Power Cord
Stick the mounting template to the desired
mounting place. Drill three screw holes
according to the template.
1. Drill Holes
Align the snap-t and slide the camera base onto
the bracket from the inside outward until it clicks
securely into place.
4. Secure the Camera
Insert three anchors into the holes and use the
screws to ax the bracket over the anchors. Plug
the Type-C connector into the camera base.
3. Install the Bracket
Φ=6 mm (15/64 in.)
21
13
Option 3: Pole Mount
Route the power cord through the opening at
the bracket's bend.
1. Route the Power Cord
Mount the bracket on the pole using one
pole-mounting loop* (loop width ≤ 12 mm).
Plug the Type-C connector into the camera base.
Align the snap-t and slide the camera base onto
the bracket from the inside outward until it clicks
securely into place.
3. Secure the Camera
2. Install the Bracket
*Pole-mounting Loop
(not included)
1 2
14
How to Reset Your Camera
Follow the steps below to reset your camera via the Reset button.
You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.
1. Manually rotate the camera body up and open the silicone cover to
nd the reset button.
2. Press and hold the RESET button to reset the camera.
• Press and hold for 5s until the LED blinks red slowly: Reset Wi-Fi settings only
• Press and hold for 10s until the LED blinks red quickly: Reset to factory settings
Reset
15
Authentication
FCC compliance information statement
Product Name: Indoor/Outdoor Pan/Tilt Security Wi-Fi Camera
Model Number: Tapo C216
Component Name Model
I.T.E. Power Supply AD-D0930500100US01
Responsible Party:
TP-Link Systems Inc.
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: [email protected]om
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
16
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications
could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be
co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this
transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter.”
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards,
FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2025-06-06
FCC compliance information statement
Product Name: I.T.E. Power Supply
Model Number: AD-D0930500100US01
Responsible Party:
TP-Link Systems Inc.
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: [email protected]om
17
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards,
FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2025-06-06
CE Mark Warning
OPERATING FREQUENCY (the maximum transmitted power)
2412MHz—2472MHz (20dBm)
18
EU Declaration of Conformity
TP-Link hereby declares that Indoor/Outdoor Pan/Tilt Security Wi-Fi Camera is in compliance with the essential requirements and other relevant
provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way
of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
19
UKCA Mark
UK Declaration of Conformity
TP-Link hereby declares that Indoor/Outdoor Pan/Tilt Security Wi-Fi Camera is in compliance with the essential requirements and other relevant
provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.
À DÉPOSER
EN MAGASIN
À DÉPOSER
EN DÉCHÈTERIE
OU
FR
Cet appareil
et ses accessoires
se recyclent
Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.
20
NCC Notice & BSMI Notice
注意！
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
為避免本器材影像畫面遭偷窺或擷取，本器材使用者應先修改預設密碼，並定期更新密碼。
安全諮詢及注意事項
• 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
• 清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
• 注意防潮，請勿將水或其他液體潑灑到本產品上。
• 插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
• 請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
• 不要私自拆開機殼或自行維修，如產品有故障請與原廠或代理商聯繫。
• 電源供應器应使用在环境温度低於或等於40℃的室內。
限用物質含有情況標示聲明書
設備名稱：室內 / 戶外家庭安全防護 Wi-Fi 網路攝影機 型號（型式）：Tapo C216
Equipment name Type designation (Type)
單元
Unit
限用物質及其化學符號
Restricted substances and its chemical symbols
鉛
Lead
(Pb)
汞
Mercury
(Hg)
鎘
Cadmium
(Cd)
六價鉻
Hexavalent chromium
(Cr
+6
)
多溴聯苯
Polybrominated biphenyls
(PBB)
多溴二苯醚
Polybrominated diphenyl ethers
(PBDE)
PCB ○ ○ ○ ○ ○ ○
21
外殼 ○ ○ ○ ○ ○ ○
電源供應器 − ○ ○ ○ ○ ○
其他及其
配件
− ○ ○ ○ ○ ○
備考 1.〝超出 0.1 wt %〞及〝超出 0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值
Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance
exceeds the reference percentage value of presence condition.
備考 2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value
of presence.
備考 3.〝−〞係指該項限用物質為排除項目。
Note 3：The “−” indicates that the restricted substance corresponds to the exemption.
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам,
що передбачені чинними законодавчими актами України.
22
Safety Information
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t
hesitate to contact us.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair or modify the product.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to
malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers
or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF
energy.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Adapter should be used indoors where the ambient temperature is lower than or equal to 40 ºC.
• Operating Temperature: -20 ºC ~ 50 ºC (-4 °F ~ 122 °F)
• It is recommended to install the camera no higher than 2 meters.
23
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to
improper use of the device. Please use this product with care and operate at your own risk.
24
Explanation of the symbols on the product label
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.
Symbol Explanation
Class II equipment
Class II equipment with functional earthing
Alternating current
DC voltage
Polarity of output terminals
Indoor use only
Dangerous voltage
Caution, risk of electric shock
Energy efficiency Marking
Protective earth
Earth
Frame or chassis
25
Symbol Explanation
Functional earthing
Caution, hot surface
Caution
Operator’s manual
Stand-by
“ON”/”OFF” (push-push)
Fuse
Fuse is used in neutral N
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means
that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to
minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new
electrical or electronic equipment.
Caution, avoid listening at high volume levels for long periods
Disconnection, all power plugs
26
Symbol Explanation
m Switch of mini-gap construction
µ
Switch of micro-gap construction (for US version)
Switch of micro-gap / micro-disconnection construction (for other versions except US)
ε Switch without contact gap (Semiconductor switching device)
