Original instructions.
© 2023 Snow Joe, LLC. All rights reserved.
SAVE THESE INSTRUCTIONS
A Division of Snow Joe, LLC
R
OPERATOR’S MANUAL
1
13A ELECTRIC PRESSURE WASHER
1500 PSI RATED PRESSURE | 1.1 GPM RATED FLOW
Form No. SJ-SPX1500-Q-880E-M
Model SPX1500-Q
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
mWARNING! This indicates a hazardous situation, which,
if not avoided, could result in death or serious injury.
mCAUTION! This indicates a hazardous situation, which,
if not avoided, could result in minor or moderate injury.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in death or serious injury.
General Safety
mWARNING! This appliance is not intended for use
by children or by unassisted, unsupervised persons whose
physical, sensory, or mental capabilities prevent them from using
it safely. Children should be supervised to ensure that they do
not play with the appliance.
Before starting up your machine, please check it carefully
for any defects. If you find any, do not start up your machine.
Contact your authorized Snow Joe
®
+ Sun Joe
®
dealer or
call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
mWARNING! When using the pressure washer, basic safety
precautions should always be followed to reduce the risk of fire,
electric shock, and personal injury. These include:
• Know your product – Know how to stop the machine and
bleed pressure quickly. Thoroughly familiarize yourself with
the controls.
• Keep bystanders away – All visitors and pets should be
kept a safe distance away from the work area.
• Use the right product – Do not use this machine for any
job except that for which it is intended.
• Dress properly – Do not wear loose clothing or jewelry.
They can get caught in moving parts. Protective rubber
gloves and non-slip footwear are recommended when
working outdoors.
• CAUTION! – Exercise caution to avoid slipping or falling.
Wear protective footwear that will protect your feet and
improve your footing on slippery surfaces.
• Stay alert – Watch what you are doing. Use common
sense. Do not operate the pressure washer when you are
tired, or under the influence of alcohol or drugs.
• Do not overreach – Keep proper footing and balance at all
times.
• Avoid unintentional starting – Do not carry a plugged-
in machine with your finger on the trigger. Make sure the
switch is off before plugging in the machine.
• Do not abuse the cord – Never carry the machine by the
cord or yank the cord to disconnect it from the receptacle.
Keep the cord away from heat, oil, and sharp edges.
• Use safety glasses – Also use safety footwear, snug-
fitting clothing, protective gloves, and hearing and head
protection.
• Check the water temperature – This pressure washer is
not meant to pump hot water. NEVER connect it to a hot
water supply as it will significantly reduce the life of the
pump.
• Store indoors – NEVER store the pressure washer
outdoors or where it could freeze. The pump could be
seriously damaged.
• Ground Fault Circuit Interrupter (GFCI) – GFCI protection
should be provided on the circuits or outlets to be used
for this pressure washer. Receptacles are available having
built-in GFCI protection and may be used for this measure
of safety.
• Inspect electrical cables – The insulation of the power
cord should be perfectly intact. If the power cord is
damaged or shows any signs of wear or tear, do not use
the pressure washer. Contact your authorized Snow Joe
®
+
Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563).
mWARNING! Do not use this appliance without reading this
instruction manual.
mWARNING! This appliance has been designed for use
with cleaning agents that are recommended by the manufacturer.
The use of other cleaning agents or chemicals may adversely
affect the safety of the appliance.
mWARNING! Do not use the appliance within range of
other people unless they are wearing protective clothing.
mWARNING! High-pressure jets can be dangerous if
subject to misuse. The jet must not be directed at persons, pets,
live electrical equipment, or the appliance itself.
• Do not direct the jet at yourself or others in order to clean
clothes or footwear.
2
• Risk of explosion – Do not spray flammable liquids.
• Risk of injection or injury to persons – Never direct
discharge stream at people, pets, or electrical devices.
• Disconnect the tool – Disconnect from the electrical power
supply before performing any maintenance task.
• Keep children away – This high-pressure electric
power washer must not be used by children or untrained
personnel.
• To ensure appliance safety, use only original replacement
parts from the manufacturer or those approved by the
manufacturer.
mWARNING! Water that has flowed through backflow
preventers is considered to be non-potable.
mWARNING! During cleaning, maintenance, or when
replacing parts, disconnect the machine from its power source
by removing the plug from the socket outlet.
mWARNING! High-pressure hoses, fittings, and couplings
are important for the safe operation of the appliance. Use
only hoses, fittings, and couplings recommended by the
manufacturer.
• Check for damaged parts - Do not use the appliance if the
supply cord or other important parts of the appliance are
damaged (e.g. safety devices, high-pressure hoses, trigger
gun).
• This high-pressure electric power washer must not be used
at temperatures below 32°F (0°C).
mWARNING! Power cords on drums should always be
completely unwound to prevent the cord from overheating.
• Power cord connections should be kept dry and off the
ground.
• If the power cord is damaged, do not use the appliance.
Contact your authorized Snow Joe
®
+ Sun Joe
®
dealer or
call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
• Keep the machine on a stable, flat surface during operation,
handling, transportation, and storage. Sudden overturn of
the machine can cause bodily injury.
• In the event of an accident or breakdown, switch off the
machine immediately. (If contact with detergent occurs,
rinse with an abundance of clean water.)
Electrical Safety
m
ATTENTION: If there are problems with the electrical
MAINS, short voltage drops may appear when starting the
equipment. This can, in turn, influence other equipment (e.g.
cause a lamp to blink). If the MAINS-IMPEDANCE Zmax < 0.335
OHM, such disturbances are not expected. (If you require
assistance, contact your local supply authority for further
information.)
mWARNING! Electrical Shock Hazard – Before starting up
your machine, please check it carefully for any defects. If you
find any, do not start up your machine. Contact your authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE (1-866-766-9563).
The following should be observed when connecting the high-
pressure electric power washer to the electric supply:
• The electric supply connection should be performed by a
qualified person.
• The electric supply to this appliance should include either
a residual current device that will interrupt the supply if the
leakage current to the earth exceeds 30 mA for 30 ms or a
device that will interrupt the earth circuit (GFCI).
IMPORTANT! Only use water without any impurities. If there is a
risk of running sand into the inlet water (i.e. from your own well),
an additional filter should be installed.
Servicing of Double-Insulated Appliance
In a double-insulated appliance, two systems of insulation
are provided instead of grounding. No grounding means is
provided on a double-insulated appliance, nor should a means
for grounding be added to the appliance. Servicing a double-
insulated appliance requires extreme care and knowledge of
the system, and should be performed only by qualified service
personnel at an authorized Snow Joe
®
+ Sun Joe
®
dealer.
Replacement parts for a double-insulated appliance must be
identical to the parts they replace. A double-insulated appliance
is marked with the words “Double Insulation” or “Double
Insulated.” The symbol
(square within a square) may also be
marked on the appliance.
Safety devices
The unloader valve can reduce pressure if it exceeds preset
values. The spray gun features a locking device. When the lock
is activated, the spray gun cannot be operated.
1. Thermal sensor – A thermal sensor protects the motor
against overloading. The machine will restart after a few
minutes when the thermal sensor has cooled.
3
2. Ground fault circuit interrupter (GFCI) protection – A
GFCI should be provided on the circuit(s) or outlet(s) to
be used for this pressure washer. Receptacles with GFCI
protection are available and may be used for this measure
of safety.
3. It is not recommended to use an extension cord with this
pressure washer. The unit comes standard with a 35 ft GFCI
power cable. Using an extension cord may cause a drop in
line voltage, resulting in loss of power and overheating.
mWARNING! To reduce the risk of electric shock, this
appliance has a polarized plug (i.e. one blade is wider than the
other). The appliance plug will fit into a polarized outlet only one
way.
4. Do not abuse the cord. Never pull the pressure washer
by the cord or yank the cord to disconnect it from the
receptacle. Keep the cord away from heat, oil, and sharp
edges.
mWARNING! To reduce the risk of electrocution, keep all
connections dry and off the ground. Do not plug with wet hands.
Risk of electrocution
• Inspect cord before using.
• Do not use if cord is damaged.
• Keep all connections dry and off the ground.
• Do not touch plug with wet hands.
• Keep cord away from heat and sharp edges.
• Do not spray electrical apparatus and wiring.
Risk of explosion
• Do not spray flammable liquids.
• Do not use acids, bases, solvents, or any flammable
material in this product. These substances can cause
physical injuries to the operator and irreversible damage to
the machine.
Additional safety instructions
• High-pressure: keep clear of nozzle.
• Injection hazard: equipment can cause serious injury if the
spray penetrates the skin.
• Do not point the gun at anyone or at any part of the body.
• In case of skin penetration, seek medical aid immediately.
• Before servicing, cleaning, or removing any parts, shut off
the power and relieve pressure.
• This machine is not suitable for connection to the potable
water mains.
Product Description
Purpose
• This high-pressure electric power washer is intended for
residential use only. It is designed for light-to-medium duty
cleaning jobs on boats, motorcycles, RVs, ATVs, trailers,
decks, barbecues, siding, patio furniture, and more.
Areas of application
• Never use the machine in potentially explosive areas under
any circumstances!
• The operating temperature must be between 32°F (0°C)
and 104°F (40°C).
• The machine consists of an assembly with a pump, which
is encased in a shock-absorbing housing. To provide the
operator with an optimal working position, the machine is
equipped with a spray wand and a non-slip handle grip,
whose shape and configuration comply with applicable
regulations.
• Do not cover or modify the spray wand or the spray nozzle
in any way.
• The high-pressure electric power washer is designed to be
used with cold or lukewarm water; higher temperatures can
damage the pump.
• Do not use water that is dirty, gritty, or contains any
chemical products, as such impurities could impair
operation and shorten the life of the machine.
4
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
Symbols Descriptions Symbols Descriptions
READ THE OPERATOR'S
MANUAL – Read, understand,
and follow all instructions in the
user manual before attempting
to assemble and operate.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear
defenders and safety goggles.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
WARNING! Do not expose the unit
to rain or wet conditions. Keep dry.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear
defenders and safety goggles.
To reduce the risk of injury,
user must keep all bystanders
at least 49 ft (15 m) away.
Wear protective gloves during
use to protect hands.
Wear non-slip footwear that will
protect your feet and improve your
footing on slippery surfaces.
Store indoors. Never store the
pressure washer outdoors. If
the pump freezes, permanent
damage may result.
Machine not suitable for connection
to the potable water mains.
Always keep the power cable
away from heat sources, oils, or
sharp edges. Immediately remove
plug from the mains if the cable is
damaged, frayed, or entangled.
WARNING! Turn the machine OFF
and disconnect it from the power
supply before inspecting, cleaning,
changing accessories, or conducting
any other maintenance task.
Double Insulation – When servicing, use only identical replacement parts.
5
Know Your Electric Pressure Washer
Read the owner’s manual and safety rules carefully before operating the pressure washer. Compare the illustration below to the
pressure washer in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future
reference.
1. Trigger gun
2. On/Off switch
3. Garden hose adapter
(female coupler)
4. Handle
5. Cord holder
6. Power cord with GFCI
7. Quick-Connect lance
8. Quick-Connect nozzle
(yellow 15°)
9. Quick-Connect nozzle
(gray 40°)
10. Spray wand
11. Quick-Connect nozzle
(red 0°)
12. Water outlet (high-
pressure connection)
13. Trigger gun holder
14. Foam Cannon bottle
15. Needle clean-out tool
16. High-pressure hose
Technical Data
Rated Voltage ..................................................................120V
~
60 Hz
Motor ............................................................................................ 13-amp
Max Water Inlet Temperature ......................................... 104°F/40°C
Max Water Inlet Pressure ........................................................ 0.7 MPa
Hose Length ..........................................................................20 ft (6 m)
Power Cord Length ........................................................ 35 ft (10.7 m)
Quick-Connect Nozzles .................................... 0° and 15° and 40°
Foam Cannon Capacity ............................................ 12 fl oz (0.35 L)
Rated Pressure ...................................................................... 1500 PSI
Rated Flow .......................................................... 1.1 GPM (4.2 L/min)
Net Weight ................................................................. 9.4 lbs (4.25 kg)
FRONT BACK
1
2
7
8
10
11
12
9
3
4
5
6
14 15 16
13
6
Unpacking
Carton Contents
• Electric pressure washer
• Handle
• Nozzle base
• Garden hose adapter (female coupler)
• Cord holder
• Trigger gun
• Spray wand assembly
• Quick-Connect lance
• Needle clean-out tool (included with manual packet)
• High-pressure hose
• Three (3) Quick-Connect nozzles (0° and 15° and 40°)
• Two (2) Phillips head screws ST4.8*16 (for handle)
• Two (2) Phillips head screws ST3.5*13 (for nozzle base)
• Manual with registration card
1. Carefully remove the pressure washer and check to see that
all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you find damaged or
missing parts, DO NOT return the unit to the store. Instead,
please call the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
materials until you are ready to use the pressure washer.
The packaging is made of recyclable materials. Properly
dispose of these materials in accordance with local
regulations.
IMPORTANT! The equipment and packaging materials are not
toys. Do not let children play with plastic bags, foils, or small
parts. These items can be swallowed and pose a suffocation
risk!
mWARNING! Do not connect to power supply until
assembly is complete. Failure to comply could result in
accidental starting and possible serious personal injury.
Assembly
Spray Gun Assembly
Tools required: Phillips head screwdriver
1. Following the alignment grooves at the top of the machine
body, slide the handle into position from the front to the
back, so that the solid side of the handle faces the front of
the washer. Secure the handle using a Phillips head
screwdriver and the two (2) supplied Phillips head screws
(Fig. 1).
2. Install the nozzle base into the alignment grooves. Secure
the nozzle base using a Phillips head screwdriver and the
two (2) supplied Phillips head screws (Fig. 2).
3. Slide the trigger gun holder into position (Fig. 3).
Fig.1
Alignment
grooves
Handle
Fig.2
Alignment
grooves
Nozzle
base
Fig.3
Trigger gun
holder
7
4. Slide the cord holder into position (Fig. 4).
Connect the Spray Gun to the Pressure
Washer
1. Fit the spray wand assembly into the gun and turn the
rotatable end-piece of the wand until the two parts are
completely locked (Fig. 5).
2. Fit the two pieces of the spray wand assembly together and
rotate it until the two parts are completely locked (Fig. 6).
Fig.4
Cord holder
Fig.5
Spray wand
assembly
Trigger
gun
Fig.6
3. Pull back the brass Quick-Connect collar and insert the
desired nozzle into the collar. Release the collar and the
nozzle will click into place (Fig. 7).
4. Connect the Quick-Connect end of the high-pressure hose
to the trigger gun (Fig. 8). You will hear a click when it
snaps into place.
5. Connect the other end of the high-pressure hose to the
water outlet on the pressure washer (Fig. 9). First, push the
high-pressure hose end completely onto the high-pressure
water outlet, then screw it on clockwise.
Fig.7
Quick-Connect
nozzle
Pull back
Quick-Connect
collar
Fig.8
High-pressure
hose
Trigger
gun
Fig.9
High-pressure
hose
Water
outlet
8
mWARNING! Keep hose away from sharp objects. Bursting
hoses may cause injury. Examine hoses regularly and replace if
damaged. Do not attempt to mend a damaged hose.
6. Connect the garden hose adapter (female coupler) to the
water inlet of the pressure washer, then thread your garden
8 hose (male end) into the garden hose adapter
(Fig. 10). The garden hose must have an internal diameter
of at least 13 mm (1/2 in.) and must be reinforced. The
water supply must be at least equal to the washer delivery
capacity.
NOTE: The machine is not suitable for connection to the
potable water main.
7. Attach garden hose to water supply (Fig. 11).
mWARNING! Do not connect to potable water system.
mWARNING! If connection is made to a potable water
system, the system shall be protected against backflow.
mWARNING! The intake water temperature must
not exceed 104°F/40°C. The water supply must not exceed
0.7 MPa.
mCAUTION! The washer must only be used with clean
water; use of unfiltered water containing corrosive chemicals will
damage the washer.
Fig.10
Garden hose
Water inlet
Garden hose
(male end)
This end to
water inlet
Fig.11
Garden hose
Connect to water
supply
mCAUTION! To prevent damage to the appliance, do not
allow it to operate dry. Before starting the appliance, make sure
that it has a proper and stable supply of water.
8. Make sure the motor switch is pushed to the OFF (0)
position before plugging the unit into the power outlet
(Fig. 12).
Operation
IMPORTANT! This pressure washer is equipped with a
micro-switch sensitive to water flow. This Total Stop System
(TSS) senses water flow in the pump. When the trigger is
released, water stops flowing through the pump. The TSS then
automatically turns the motor off to protect the pump from
overheating, thus saving energy and prolonging pump life.
1. Check that the electrical supply voltage and frequency (Volt/
Hz) correspond to those specified on the pressure washer
rating plate. If the power supply is correct, you may now plug
the pressure washer into the power outlet (Fig. 13).
NOTE: The GFCI may need to be reset when first plugged
into the electric outlet. Press the "Reset" button until the
power light indicator on the GFCI illuminates.
2. Position the washer as CLOSE as possible to the water
supply.
3. The washer must be used on a secure and stable surface in
a standing, upright position (Fig. 14).
Fig.12
OFF/0
ON/I
RESET
TEST
Fig.13
GFCI
Reset
Power light
indicator
9
4. Turn the water supply tap on completely.
5. Unlock the safety lock, then press the trigger for a few
seconds until the water flow is steady. Operating the
pressure washer in this manner will allow air to escape and
discharge residual pressure in the hose (Fig. 15). Release
the trigger after all residual pressure is discharged.
6. Keeping the trigger pressed, push the switch to the ON (I)
position to start the pressure washer
7. When re-starting the motor, always keep the trigger
pressed.
NOTE: The motor only runs when the trigger is depressed
and shuts off when the trigger is released.
Using Nozzles
Before beginning any cleaning task, determine the best nozzle
for the job. Each of the nozzles has a different spray pattern. The
nozzle patterns are 40° (for gentle cleaning), 15° (for tough jobs)
and 0° (for spot cleaning or hard-to-reach areas).
mCAUTION! NEVER change nozzles without locking the
safety lock on the trigger handle.
mCAUTION! High-pressure jets can be dangerous if
subject to misuse. The jet must not be directed at persons, pets,
live electrical equipment, or the appliance itself.
This electric pressure washer is equipped with three Quick-
Connect nozzles that easily snap onto the Quick-Connect collar
of the spray wand.
Fig.14
Fig.15
Safety lock
Trigger
To connect a nozzle to the spray wand:
1. Turn off the pressure washer and shut off the water supply.
Pull the trigger to release the water pressure.
2. Engage the safety lock on the trigger handle.
3. Pull back the brass Quick-Connect collar and insert the
desired nozzle into the collar. Release the collar and the
nozzle will click into place (Fig. 16).
To disconnect a nozzle from the spray wand:
1. Turn off the pressure washer and shut off the water supply.
Pull the trigger to release water pressure.
2. Engage the safety lock on the trigger handle.
3. Pull back the brass Quick-Connect collar and remove the
nozzle.
mWARNING! Do not adjust the nozzle while the trigger is
squeezed. Failure to do so could result in damage.
Recommended cleaning procedure
1. For additional cleaning power, a detergent spray bottle
attachment is available as an add-on accessory. Visit
sunjoe.com to purchase.
mCAUTION! Only use detergents specifically
recommended for use with pressure washers.
2. Load the bottle with a suitable, non-corrosive detergent,
attach it to the spray gun and twist clockwise to lock into
place. (Fig. 17).
3. Apply detergent from the bottom to the top of the dry
surface to be cleaned. Applying detergent in this manner
will dissolve dirt most effectively.
Fig.16
Pull back
Nozzle
Quick-Connect
collar
Fig.17
Detergent spray bottle
Locking
lug
Spray gun
10
NOTE: Wetting the surface first is not recommended as it
dilutes the detergent and reduces its cleaning ability.
4. Allow the detergent to remain on the surface for a short
time before rinsing with the pressure washer. Do not allow
the detergent to dry on the surface.
Shutting down
1. Turn the switch to the OFF (0) position and unplug the
power cord from the outlet.
2. Turn off the water source.
3. Hold the trigger to release water pressure.
4. Disconnect the garden hose from the water inlet on the unit.
5. Disconnect the high-pressure hose connection on the
trigger gun handle.
6. Release the trigger and engage the gun safety lock.
mWARNING! Turn off the water supply and squeeze the
trigger to depressurize the unit. Failure to do so could result in
personal injury due to discharge of high-pressure water.
Taking a break
If you are taking a break of five minutes or more between
cleaning tasks:
1. Engage the gun safety lock (Fig. 15).
2. Push the switch to the OFF (0) position.
3. Unplug the power cord from the outlet.
Storage
mCAUTION! Always store your pressure washer in a
location where the temperature will not fall below 32°F (0°C).
The pump in this machine is susceptible to permanent damage
if it freezes. FREEZE DAMAGE IS NOT COVERED BY THE
WARRANTY.
• Store the pressure washer indoors in a dry, covered area
where it is not subject to adverse weather conditions.
• It is important to store this product in a frost-free area.
• Always empty water from all hoses, the pump, and the
detergent bottle (if using) before storing.
mCAUTION! The use of a pump protector is recommended
to prevent cold weather damage during storage over the winter
months.
Winterizing + long-term storage
If you must store your pressure washer in a location where
the temperature falls below 32°F (0°C), you can minimize the
chance of damage to your machine by utilizing the following
procedure:
• Disconnect all water connections.
• Turn on the machine for a few seconds until the remaining
water in the pump exits. Turn off immediately.
• Do not allow the high-pressure hose to become kinked.
• Store the machine and accessories in a room that does not
reach freezing temperatures.
• Do not store near a furnace or other sources of heat that
may dry out the pump seals.
• Operate the pressure washer with non-corrosive/non-toxic
anti-freeze, a pump saver, or a pump protector before
storing for the winter.
mWARNING! Before reusing, completely flush the unit
out with clear water. Anti-freeze products can damage paintwork,
so you must ensure there is no anti-freeze left in the system
before using it again.
Maintenance
mCAUTION! Before working on the pressure washer,
switch off the unit and disconnect the plug from the power
supply socket.
1. To ensure good performance, check and clean the filter (Fig.
18). Remove the filter and rinse with warm water to prevent
any foreign matter from clogging the pump (Fig. 19).
Fig.18
Filter
11
2. Clean the nozzle with the needle clean-out tool provided
(Fig. 20). Remove the nozzle from the spray wand; remove
any dirt from the nozzle hole and rinse.
Disposal
Recycling the washer
• Do not dispose of electrical appliances as unsorted
municipal waste. Use separate collection facilities.
• Contact your local government agency for information
regarding the collection systems available.
• If electrical appliances are disposed of in landfills or dumps,
hazardous substances can leak into the groundwater and
get into the food chain, damaging your health and well-
being.
• When replacing old appliances with new ones, the retailer
is legally obligated to take back your old appliance for
disposal free of charge.
Fig.19
Filter
Fig.20
Needle
clean-out
tool
Service + Support
If your Sun Joe
®
SPX1500-Q electric pressure washer requires
service or maintenance, please call the Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE (1-866-766-9563).
Model + Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into the
space provided below.
Record the following numbers from the housing or
registration card of your new product:
Model #:
Serial #:
SPX1500-Q
12
Troubleshooting
• Disconnect the unit from the electrical power supply before carrying out maintenance on the machine or when checking that its
parts are in proper working order.
• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.
Problems Possible Cause Possible Solution
Machine refuses
to start
• Power failure/machine not plugged
into a working receptacle.
• Defective socket.
• Fuse has blown.
• Defective extension cord.
• Check to make sure machine is plugged into
a working outlet.
• Check the power cord and reset the GFCI.
Try a different outlet.
• Replace fuse. Switch off any other machines that are
using the same circuit.
• Try the unit without an extension cord.
Fluctuating pressure • Pump sucking air.
• Valves dirty, worn out, or stuck.
• Pump seals worn out.
• Check the hoses and connections are airtight.
• Clean or replace valves/seals.
• Please call the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Machine stops • Fuse has blown.
• Incorrect mains voltage.
• Thermal sensor activated.
• Nozzle partially blocked.
• Replace fuse. Switch off other machines using
the same circuit.
• Check that the mains voltage corresponds to
specification on the model tag.
• Leave the washer for 5 minutes to cool down.
• Clean the nozzle.
Fuse blows • Fuse too small. • Install a fuse with a higher amp rating than the amp
consumption of the machine. Try the unit without an
extension cord.
Machine pulsating • Air in inlet hose.
• Inadequate supply of mains water.
• Nozzle partially blocked.
• Water filter blocked.
• Hose kinked.
• Allow machine to run by holding the trigger until
regular working pressure resumes.
• Check that the water supply corresponds to the
specifications required.
WARNING! Avoid using long, thin hoses
(minimum 1/2 in. diameter).
• Clean the nozzle.
• Clean the water inlet filter.
• Straighten out the hose to remove any kinks/blockages.
Machine often starts
and stops by itself
• Pump/spray gun is leaking.
• Trigger mechanism is broken.
• Please call Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Machine starts, but
no water comes out
• Pump/hoses or accessories frozen.
• No water supply.
• Water inlet filter blocked.
• Nozzle blocked.
• Wait for pump/hoses or accessories to thaw.
• Connect inlet water.
• Clean the water inlet filter.
• Clean the nozzle.
13
Optional Accessories
m
WARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use replacement
parts or accessories that are not intended for use with this electric pressure washer. Contact Snow Joe
®
+ Sun Joe
®
if you are
unsure whether it is safe to use a particular replacement part or accessory with your pressure washer. The use of any other
attachment or accessory can be dangerous and could cause injury or mechanical damage.
Accessories Item Model
Sun Joe
®
House + Deck All-Purpose Pressure
Washer Rated Concentrated Cleaner
Sun Joe
®
Premium Snow Foam Pressure
Washer Rated Car Wash Soap + Cleaner
Sun Joe
®
All-Purpose Heavy Duty Pressure
Washer Rated Cleaner + Degreaser
SPX-HDC1G
SPX-FCS1G
SPX-APC1G
25-Foot Medium-duty Extension Hose for
SPX Pressure Washer Series
SPX-25H
Universal Quick-Connect Coupler
(Garden Hose to Pressure Washer Adapter)
SPX-UQC
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
®
+ Sun Joe
®
to provide notice of such
changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
1
2
3
Sun Joe’s complete line of premium pressure washer accessories and attachments
make it easy to get your dirty work done, and also help you get the most out of your model!
SHOP ONLINE now at sunjoe.com
R5_05112023
SNOW JOE
®
+ SUN JOE
®
CUSTOMER PROMISE
OUR WARRANTY:
Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for
ordinary household use for a period of two years from the date of delivery of the Product to the original, end-user purchaser when purchased
from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality
of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from
unauthorized sellers. If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty,
Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge,
or (3) repair the Product. How cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and
mailing in a registration card available online from our website, or by calling our Customer Service Department at 1-866-SNOWJOE
(1-866-766-9563), or by e-mailing us at [email protected]. Failure to register your Product will not diminish your warranty rights. However,
registering your Product will allow Snow Joe to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also
does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do
not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at
snowjoe.com/support or by calling 1-866-SNOWJOE (1-866-766-9563).
Keep your warranty intact. Only use CERTIFIED AUTHENTIC Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
+ Auto Joe
®
replacement parts +
accessories. Use of any other parts + accessories will void the warranty. Genuine parts + accessories can be found and purchased online at
snowjoe.com/support by entering the model number of your product.
ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as
possible. Unfortunately, there are times when a Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
, or Auto Joe
®
product (“Product”) does not work or breaks
under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited
Warranty (“Warranty”) for our Products.
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15
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sunjoe.com
TM
