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Where to Get Help
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Contacting Epson Support
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Help for Users in the United States and Canada
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Help for Users in the United States and Canada
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at http://epson.com/support/13000xl (U.S.), or http://epson.ca/support/13000xl
(Canada) for solutions to common problems with your product. You can download utilities and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Note: For help using any other software on your system, see the documentation for that software for technical
support information.
Speak to a Support Representative
Before you call Epson for support, please have the information listed in "Before Contacting Epson" ready.
Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 7 a.m. to 4 p.m., Pacific Time, Monday through Friday.
Days and hours of support are subject to change without prior notice. Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson accessories at http://epson.com (U.S. sales), or http://epson.ca (Canadian sales).
You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Help for Users in Latin America
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at http://latin.epson.com/support/13000xl and select your product for solutions to
common problems. You can download utilities and documentation, get troubleshooting advice, or e-mail Epson
with your questions.
Note: For help using any other software on your system, see the documentation for that software for technical support
information.
Speak to a Support Representative
Before you call Epson for support, please have the information listed in "Before Contacting Epson" ready.
Country
Argentina
Bolivia*
Brazil
Chile
Colombia
Costa Rica
(
54 11) 5167-0300
0
800-288-37766
800-100-116
3004-6627
0800-377-6627
(56 2) 2484-3400
Bo
gota: (57 1) 602-4751
Other cities: 018000-915235
800-377-6627
1-888-760-0068
Dominican Republic*
Ecuador*
El Salvador*
Guatemala*
Mexico
Nicaragua*
Panama*
Paraguay
Peru
Uruguay
Venezuela
1-800-000-044
800-6570
1-800-835-0358
Mexico City: (52 55)
1323-2052
Other cities: 01-800-087-1080
Country
* Contact your local phone company to call this
toll-free number from a mobile phone.
If your country does not appear in the list, contact the
sales office in the nearest country. Toll or long distance
charges may apply.
Telephone
Telephone
00-1-800-226-0368
00-800-052-1376
009-800-521-0019
Lima: (51 1) 418-0210
Other cities: 0800-10126
00040-5210067
(
58 212) 240-1111
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