Epson B11B268201 Perfection V39 II Color Photo and Document Flatbed Scanner

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Cleaning and Transporting Your Product ............................................................................................... 54

Cleaning Your Scanner ...................................................................................................................... 54

Transporting Your Scanner ................................................................................................................ 54

Solving Problems ...................................................................................................................................... 56

Scanner Light Status .......................................................................................................................... 56

Solving Scanning Problems ............................................................................................................... 57

Scanner Does Not Turn On or Turns Off Unexpectedly................................................................. 57

Scanner Buttons Do Not Work as Expected .................................................................................. 58

Cannot Start Epson ScanSmart..................................................................................................... 58

Text or Images are Blurry .............................................................................................................. 60

Image Colors are Patchy at the Edges .......................................................................................... 61

Back of Original Image Appears in Scanned Image ...................................................................... 61

Ripple Patterns Appear in an Image .............................................................................................. 61

Cannot Scan the Correct Area....................................................................................................... 61

Cannot Scan Multiple Photos at the Same Time ........................................................................... 62

Image is Scanned Upside-Down ................................................................................................... 62

Characters are not Recognized Correctly...................................................................................... 62

Binding Margins of a Booklet are Distorted or Blurred ................................................................... 63

Cannot Solve Problems in the Scanned Image ............................................................................. 63

Uninstalling Product Software - Mac ......................................................................................... 66

Where to Get Help (U.S. and Canada) ............................................................................................... 67