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Dell S5840CDN User Manual
Page 90
User Manual - Page 90
For S5840CDN.
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Contents
Table of Contents
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Troubleshooting
Bookmarks
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See the label inside the top front cove
r or at the back of the printer
, and then take note of the following:
•
The printer model
•
The service tag number or express se
rvice code
For more information, go to
www
.dell.com/
support
.
T
roubleshooting
90
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File type: PDF
File name: 71155559_s5840cdn.pdf
File size: 4.18 MB
File Language: English
Pages: 112
Author: Dell
File created: 2017-07-03
Published: 2024-01-10
Updated: 2024-01-09
Download File
Table of Contents
×
Contents
2
Safety information
5
Conventions
5
Learning about the printer
8
Finding information about the printer
8
Selecting a location for the printer
10
Printer configurations
11
Attaching cables
11
Using the control panel
13
Understanding the status of the power button and indicator light
13
Using the home screen
14
Printing a menu settings page
15
Menu map
15
Setting up and using the home screen applications
16
Customizing the home screen
16
Setting up Forms and Favorites
16
Configuring Eco-Settings
16
Loading paper and specialty media
17
Setting the size and type of the specialty media
17
Configuring Universal paper settings
17
Loading trays
17
Loading the multipurpose feeder
19
Linking trays
20
Printing
21
Printing from a computer
21
Printing forms
21
Printing from a flash drive
21
Supported flash drives and file types
22
Printing from a mobile device using Mopria Print Service
23
Printing from a mobile device using Google Cloud Print
23
Printing from a mobile device using AirPrint
23
Printing from a mobile device using Dell Document Hub
23
Configuring confidential jobs
24
Printing held jobs
24
Printing a font sample list
24
Printing a directory list
24
Canceling a print job
25
Securing the printer
26
Erasing printer memory
26
Erasing printer hard disk memory
26
Configuring printer hard disk encryption
26
Restoring factory default settings
26
Statement of Volatility
27
Maintaining the printer
28
Networking
28
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
28
Changing port settings after installing an internal solutions port
29
Setting up serial printing (Windows only)
29
Cleaning the printer
30
Ordering supplies
30
Checking the status of parts and supplies
30
Ordering supplies using Printer Home
30
Replacing parts and supplies
31
Replacing a toner cartridge
31
Replacing the imaging unit
32
Replacing the imaging kit
36
Replacing the waste toner bottle
40
Replacing the fuser
41
Replacing the pick roller
42
Replacing the separator pad
45
Replacing the transfer module
47
Resetting the maintenance counter
51
Moving the printer
51
Moving the printer to another location
51
Shipping the printer
51
Saving energy and paper
52
Setting up power saver modes
52
Adjusting the brightness of the printer display
52
Conserving supplies
52
Recycling
52
Recycling Dell products
52
Clearing jams
54
Avoiding jams
54
Identifying jam locations
55
Paper jam in trays
56
Paper jam in the multipurpose feeder
57
Paper jam in the standard bin
57
Paper jam in door A
58
Troubleshooting
61
Network connection problems
61
Cannot open Embedded Web Server
61
Unable to read flash drive
62
Enabling the USB port
62
Checking the printer connectivity
62
Hardware options problems
63
Cannot detect internal option
63
Internal solutions port does not operate correctly
64
Parallel or serial interface card does not operate correctly
64
Paper feed problems
65
Envelope seals when printing
65
Collated printing does not work
65
Paper curl
66
Tray linking does not work
66
Paper frequently jams
67
Jammed pages are not reprinted
68
Printing problems
68
Confidential and other held documents do not print
68
Slow printing
69
Print jobs do not print
71
Print quality is poor
72
Blank or white pages
72
Dark print
72
Ghost images
74
Gray background
74
Horizontal dark lines
75
Horizontal white lines
76
Incorrect margins
77
Jagged or uneven characters
78
Light print
79
Print crooked or skewed
80
Repeating defects
81
Solid color or black images
82
Text or images cut off
82
Toner easily rubs off
83
Uneven print density
84
Vertical dark lines or streaks
84
Vertical white lines
85
The printer is not responding
85
Job prints from the wrong tray or on the wrong paper
86
Color quality problems
87
Adjusting toner darkness
87
Modifying the colors in printed output
87
FAQ about color printing
88
The print appears tinted
89
Contacting technical support
89
Upgrading and migrating
91
Hardware
91
Available internal options
91
Installing a memory card
91
Installing an internal solutions port
93
Installing an optional card
98
Installing a printer hard disk
100
Installing optional trays
104
Software
105
Installing the printer software
105
Adding available options in the print driver
105
Firmware
105
Exporting or importing a configuration file
105
Updating firmware
106
Appendix
107
Dell Technical Support Policy
107
Contacting Dell
107
Product power consumption
107
Sleep Mode
108
Hibernate Mode
108
Off mode
108
Total energy usage
108
Warranty and Return Policy
108
Index
109
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