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Action Yes No
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel.
b Resend the print job.
Is the page or image still clipped?
Go to step 3. The problem is
solved.
Step 3
a Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b Resend the print job.
Is the page or image still clipped?
Contact
technical
support.
The problem is
solved.
Toner easily rubs o
Leading edge
Trailing edge
ABC
DEF
Action Yes No
1 Depending on your operating system, specify the
paper type, texture, and weight from the Printing
Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper
loaded in the tray.
• You can also change the settings on the printer
control panel.
2 Resend the print job.
Does the toner still rub o?
Contact
technical support
or your Dell printer dealer.
The problem is solved.
Troubleshooting 83
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