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36 English
Troubleshooting
Troubleshooting
Problem Cause Action
Heating is weak or slow. The oven may not work if too
much food is being cooked or
improper cookware is being
used.
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1-2minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food and
start the function again. Use a
cooking container with a at
bottom.
The warm function does not
work.
The oven may not work if too
much food is being warmed
or improper cookware is being
used.
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1-2minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food and
start the function again. Use a
cooking container with a at
bottom.
Problem Cause Action
The oven exterior gets too
hot during operation.
There is not enough ventilation
space around the oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Check the
installation guide and make
sure that the microwave is far
enough away from walls and
cabinets for proper ventilation.
Objects are on top of the oven. Remove all objects on the top of
the oven.
The door cannot be opened
properly.
Food residue is stuck between
the door and oven interior.
Clean the oven the door.
The oven does not heat. The oven may not work if too
much food is being cooked or
improper cookware is being
used.
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1-2minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food and
start the function again. Use a
cooking container with a at
bottom.
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