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Solving Problems
Check these sections for solutions to problems you may have using your product.
Scanner Light Status
Solving Scanning Problems
Solving Scanned Image Quality Problems
When to Uninstall Your Scanner Software
Where to Get Help
Scanner Light Status
You can often diagnose problems with your scanner by checking its lights.
1 Scanner cover light
2 Scanner light
Light Color Status Description
Scanner Blue On Scanning transparencies (such as film or slides)
cover light
— Off Scanning reflective documents (such as photographs)
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