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![](https://files.manualsfile.com/59379030-4058c-2arkus3/bg4a.png)
72
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Make sure you have not barred outgoing calls.
•
Make sure that your phone is not in airplane mode.
Unable to receive incoming calls
•
Make sure your phone is switched on and connected to a network (check
for overloaded or unavailable network).
•
Check your subscription status with your service provider (credit, SIM card
valid, etc.).
•
Make sure you have not forwarded incoming calls.
•
Make sure that you have not barred certain calls.
•
Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is received
•
Check that you have subscribed to this service with your service provider.
•
Your caller has concealed his/her name or number.
I cannot find my contacts
•
Make sure your SIM card is not broken.
•
Make sure your SIM card is inserted properly.
•
Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
•
You can adjust the volume during a call by pressing the Volume Up/Down
key.
•
Check the network strength .
•
Make sure that the receiver, connector, or speaker on your phone is clean.
I am unable to use the features described in the manual
•
Check with your service provider to make sure that your subscription
includes this service.
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